Student Technology Information

Welcome to UNC Pembroke.  This page is designed to provide students with information about our many services and the technology available on campus. You can also use the navigation menu links to explore other resources. 

A letter of welcome from the Division of Information Technology (DoIT).

Getting Online

A UNCP student network account provides access to technology resources such as BraveMail, BraveWeb, BraveWifi, Canvas, Webex, and lab computers. It is often referred to as a BraveWeb account since so many resources are available from within BraveWeb.  BraveMail student email (Office 365) is managed by Microsoft, so students authenticate with email address and network password. 

Review the Student Technology Overview Presentation and use the links to get information for using technology resources. 

Students using Wifi

IT Support

Canvas 24/7 Support - Call 1-844-864-5302, email or live chat.  

DoIT Help Desk Create an incident, call 910-521-6260, or email  

Remote Support Portal and instructions.

Account Access

BraveWeb ActivationResources, Login     

Change Password    

Multi-Factor Authentication   

Password Expiration    

Self Service Password Reset & SSPR webpage  

Travel Abroad IT Restrictions and Accommodations   


Alumni Email Account Access   

Banner Self Service

Student Services & Registration How-To Guide    

Collaboration Tools

G Suite for Education  

Webex InformationLogin & Troubleshooting   

Zoom Information, VideoLogin     


Computer Labs on Campus  

Computing Recommendations   

Personal Student Computers


BraveMail Login  

BraveMail Info (Office 365)  

Email Setup on Mobile Devices   

Learning Management System

Canvas Information & Guides 

Network Access

ResNet (Residential Internet)   




Wepa Express (touchless printing)   


Cisco AMP for Students   

Frame (virtual environment)   

Microsoft Office 365 App Installation     

OnTheHub Software Portal (personal devices)  

Peer-to-Peer File Sharing   

Software Training