Travel Abroad IT Restrictions and Accommodations

Students, faculty, and staff who plan to travel abroad should be familiar with the following access restrictions for UNCP IT resources.  To avoid any unnecessary inconvenience with IT access while traveling, contact the Division of Information Technology Help Desk at least 2 weeks prior to traveling so accommodations can be provisioned.  View all travel abroad recommendations at the bottom of the page. We understand that emergency travel occurs, and we are more than happy to assist with these urgent requests.

Automatic Restrictions apply for all countries outside of the United States, and for outlying areas such as: American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the US Virgin Islands.

 

Canvas, Office 365, Microsoft Teams, Webex, Zoom Access

Restriction

  • By default, any login attempts are denied when originating outside of the United States and outlying areas.  This defensive posture reduces the risk of accounts being compromised.

Accommodation

  • If DoIT is notified, the user is whitelisted so they will be allowed to login from outside of the US.

 

VPN Access

Restriction

  • By default, UNCP VPN logins are blocked when originating from Syria, China, Russia, Ukraine, and North Korea (Nation State Actors).  VPN logins are allowed from all other countries.

Accommodation

  • None - VPN logins are not allowed from these locations under any circumstances.

 

Banner Access

Restriction

  • By default, Banner admin access is only available from UNCP IP addresses. A person must either be on campus or using UNCP’s VPN client to access Banner admin.
  • NOTE:  The use of VPN clients from within China is illegal under Chinese law.  

Accommodation

  • None

 

BraveWeb Access

Restriction

  • Any login attempts are denied when originating outside of the United States and outlying areas.  This defensive posture reduces the risk of accounts being compromised.  Some information accessed through BraveWeb may be linked to Banner and would not be available without a VPN connection. 
  • NOTE:  Travelers to China have reported that access to BraveWeb is sometimes blocked while they are in China.  

Accommodation

  • If DoIT is notified, the user is whitelisted so they will be allowed to login from outside of the US.

 

Google G Suite

Restriction

  • Any login attempts are denied when originating outside of the United States and outlying areas.  This defensive posture reduces the risk of accounts being compromised.
  • NOTE: Travelers to China have reported that access to UNCP’s G Suite is not available.  

Accommodation

  • If DoIT is notified, the user is whitelisted so they will be allowed to login from outside of the US.  

 

Travel Abroad Recommendations

  • Two weeks prior to travel, complete the Temporary International Travel Request. Include your cell phone number, dates of travel, and the location to which you will be traveling. Once alerted, DoIT can remove the login restriction for Microsoft 365.
  • When possible, travel with a new or reimaged device so that no data is stored on it. Contact DoIT for loaner laptops. This is subject to availability.
  • Take only the IT equipment you need.
  • Assume your network traffic will be intercepted.
  • Use VPN where permitted. 
    • UNCP blocks VPN access from Syria, Russia, Ukraine, China, Iran, and North Korea.
    • NOTE:  The use of VPN clients from within China is illegal under Chinese law.

 

Temporary International Travel Request