The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.

• FAQs: A list of some of the most frequently asked questions at the Help Desk
• HEAT Self Service: Submit a request for assistance.  Self Service routes requests directly to the DoIT staff who can resolve issues.

Phone: 910.521.6260
Fax: 910.775.4337
Email: doit.helpdesk@uncp.edu 
Location: D.F. Lowry Building, Room 110
For online resources, use links on the right.

Due to UNCP's Response to COVID-19 

Help Desk Hours are as Follows

Until Further Notice

Monday-Friday, 8:00 AM – 5:00 PM

Keep Working - IT resources and instructions that facilitate faculty and staff being able to work away from campus 

 
Canvas 24/7 Support for Faculty: 1-833-665-7260
Canvas 24/7 Support for Students: 1-844-864-5302
ResNet Support:  resnet@uncp.edu