Help Desk

Help Desk logo

 

The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.  

 

Phone: 910.521.6260

Fax: 910.775.4337

Email: helpdesk@uncp.edu 

Dr. Joseph B. Oxendine Administrative Building, Room 160

ITSM Service Portal

Remote Support Portal

Canvas 24/7 Support

Faculty: 1-833-665-7260

Students: 1-844-864-5302

Live Chat (Faculty & Students)  

Email: support@instructure.com  

2024 Spring Schedule

Walk-in, Phone & Email Support  
Mon-Fri             8:00 AM – 5:00 PM
Phone & Email Support Only  
Mon-Thu 5:00 PM – 10:00 PM
Sat-Sun 2:00 PM – 9:00 PM
Classroom Technology Emergency Support  
Mon-Thu 8:00 AM – 8:00 PM
Fri 8:00 AM – 5:00 PM

Limited support is available during evenings. Additional resources are available by using the navigation menu links.

Exceptions

March 4 - 8, 8:00 AM - 5:00 PM

March 29 - April 1, Closed