The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.
- Classroom Technology Emergency Support - Faculty who need immediate technology assistance while in class should contact the DoIT Help Desk at 910.521.6260, and select option 2.
- ITSM Service Portal - Submit a request for assistance. Incidents and requests are routed directly to the DoIT staff who can resolve issues.
- Remote Support Portal and instructions - Receive remote assistance from DoIT staff
- Keep Working - IT resources and instructions that facilitate faculty and staff being able to work away from campus
- Student Technology Information - IT resources to enable student success
- A SysNews Dashboard has been created to provide timely news and updates about UNCP systems, applications, and infrastructure.
- Travel Abroad IT Restrictions and Accommodations - Information and recommendations for students, faculty, and staff
2021 Summer Schedule
|Walk-in, Phone & Email Support|
|Monday - Friday||8:00 AM – 5:00 PM|
|Phone & Email Support Only|
|Monday - Thursday||5:00 PM - 8:00 PM|
Limited support is available during evenings. Additional resources are available by using the navigation menu links.
May 31, Closed
July 5, Closed