The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.
- FAQs: A list of some of the most frequently asked questions at the Help Desk
- HEAT Self Service: Submit a request for assistance. Self Service routes requests directly to the DoIT staff who can resolve issues.
Location: D.F. Lowry Building, Room 110
For online resources, use links on the right.
2019 Fall Schedule
(see exceptions below)
Walk-in, Phone & Email Support
|Mon-Fri||8:00 AM – 5:00 PM|
Phone & Email Support Only
|Mon-Thu||5:00 PM – 10:00 PM|
|Fri||Close at 5:00 PM|
|Sat||2:00PM – 7:00 PM|
|Sun||2:00 PM – 9:00 PM|
Limited support is available during evenings and weekends. Online resources are available by using the navigation menu links.
September 2, Closed
October 17, 8:00 AM – 5:00 PM
October 19-20, Closed
November 27, 8:00 AM – 5:00 PM
November 28-30, Closed
Canvas 24/7 Support for Faculty: 1-833-665-7260
Canvas 24/7 Support for Students: 1-844-864-5302
ResNet Support: firstname.lastname@example.org