Important Updates about COVID-19

Read more about UNCP's response to COVID-19.

Help Desk

Help Desk logo


The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.  


Phone: 910.521.6260
Fax: 910.775.4337
Location: D.F. Lowry Building, Room 110

Canvas 24/7 Support
Faculty: 1-833-665-7260
Students: 1-844-864-5302


2020 Fall Schedule  

(see exceptions below)

Walk-in, Phone & Email Support  
Mon-Fri             8:00 AM – 5:00 PM
Phone & Email Support Only  
Mon-Thu 5:00 PM – 10:00 PM
Sat-Sun 2:00 AM – 9:00 PM
Classroom Emergency Support  
Mon-Thu 8:00 AM – 8:00 PM
Fri 8:00 AM – 5:00 PM 
Help Desk at the Library  
Mon-Fri 9:00 AM – 3:00 PM


Limited support is available during evenings and weekends. Additional resources are available by using the navigation menu links.



September 7, Closed
November 26-27, Closed