Help Desk

Help Desk logo

 

The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.  

 

Phone: 910.521.6260
Fax: 910.775.4337
Email: helpdesk@uncp.edu 
Dr. Joseph B. Oxendine Administrative Building, Room 160
ITSM Service Portal
Remote Support Portal

Canvas 24/7 Support
Faculty: 1-833-665-7260
Students: 1-844-864-5302
Live Chat (Faculty & Students)  
Email: support@instructure.com  

 

2023 Fall Schedule

Walk-in, Phone & Email Support  
Mon-Fri             8:00 AM – 5:00 PM
Phone & Email Support Only  
Mon-Thu 5:00 PM – 10:00 PM
Sat-Sun 2:00 PM – 9:00 PM
Classroom Technology Emergency Support  
Mon-Thu 8:00 AM – 8:00 PM
Fri 8:00 AM – 5:00 PM

Limited support is available during evenings. Additional resources are available by using the navigation menu links.

 

Exceptions

December 22 - 31, Closed
January 1, 2024, Closed
January 15, Closed
March 4 - 8, 8:00 AM - 5:00 PM
March 29 - April 1, Closed