Welcome to the Division of Information Technology (DoIT) Telephony Services Web Page!
This page provides instruction on how to use or order Telephony Services currently offered by DoIT. If you have any questions regarding how to use any of the Telephony Services listed on this page or how to order a product or service, please contact the DoIT Help Desk at 910.521.6260 or doit.helpdesk@uncp.edu.
Ordering
Use the link below to submit a Telephone Purchase Request via HEAT Self Service. The device menu (including costs) is also part of the service request.
Services
- Unified Messaging Voicemail Instructions
- Personal VoIP Telephone Configuration
- Instructions to Setup Your Personal VoIP Configuration
- Teletypewriter (TTY) Protocol/Tips