The Division of Information Technology offers professional development opportunities that explore diverse technologies to enhance instructional activities and daily operations. These rich media offerings are typically produced in short segments under 10 minutes so that the user can view specific tasks or topics. Braves' Tech Tips are geared toward students. Tech Tuesday offerings are longer, more thorough sessions that may cover a variety of topics and typically last 30 minutes.

View video recordings for your desired platform and topic.

Banner Self Service

• Faculty Services How-To Guide     
• Student Services How-To Guide    

Braves' Tech Tips

• Intro To Microsoft OneDrive  
• Intro To Microsoft Stream    
• Sharing In Microsoft Word   
• Getting Started In Webex  
• WEPA Touchless Printing   
• Getting Started In Zoom   

ITSM Service Portal 

• Get Help: How to Report a Problem   

Network Folder Access 

• Network Folder Access Request Procedure  
• Departmental Folder Entitlement Review  

Tech Tuesday

• Intro to Microsoft Stream with Dr. Richard Gay   
• Capture, Edit & Share with Microsoft Stream   
• Breakout Rooms in Webex    
• Getting Started with Zoom   
• Live Streaming with Zoom   
• Polling in Webex & Zoom    
• Using Frame at UNCP  
• The New BravePortal!  
• On Your Mark, Reset, Go!  
• Back It Up with CrashPlan  
• Get Help With ServiceNow  
• Get to Know UNCP's Cybersecurity Program  
• Intro to KnowBe4  
• Checking Inbox Rules In Outlook & OWA  
• Lock It Down! Safeguard Your Virtual Meeting   
• Setting Up Proctored Exams/Quizzes with Examity   

Ten 4 Tech

BravePortal

• Intro to BravePortal  

Cisco 

• Cisco Jabber (Windows)   

Classroom Technology 

• 4 Tools for Digital Whiteboarding 
• Host a Webex Session in a Collaborative Space  
• Webcams in the Classroom  
• Wireless Lapel Microphones In The Classroom    

Microsoft

• Intro to Microsoft OneDrive
• Intro to Microsoft Stream 
• Screen Recording in Microsoft Stream   
• Intro to Microsoft Sway    
• Sharing Files in Microsoft Word Online 

Webex   

• Breakout Rooms In Webex  
• Getting Started in Webex Meetings   
• Getting Started In Webex Training Center  
• Polling in Webex  
• Webex FAQs: Record, Edit & Trim Webex Videos    
• Webex FAQs: Share & Transfer Files   
• Webex FAQs: Sharing Videos in Webex    
• Transferring Webex Recordings to YouTube & Stream 
• Intro to Webex Teams     

Zoom

• Breakout Rooms in Zoom   
• Getting Started with Zoom at UNCP  
• Host a Zoom Meeting in a Webex Collaborative Space   
• Zoom Outlook Plugin