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Reference Services:

Persons needing reference assistance may contact the Library in a variety of ways. The reference staff will assist students with:

• identifying and using electronic and print reference tools

• formulating research strategies

• locating research material worldwide

• finding answers to specific informational questions






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Reference Services

Need Help?

Important Information:

    • Persons needing reference assistance may stop by the Reference Desk, call 910.521.6656, send a question via the Ask a Librarian web form, or send an instant message.


  • The reference staff will assist students with:
    • identifying and using electronic and print reference tools
    • formulating research strategies
    • locating research material worldwide
    • finding answers to specific informational questions
  • Assistance with problems commonly faced by students is available at the Reference FAQ (Frequently Asked Questions).
  • Meet the Reference Staff.

Online Reference Resources:

A variety of information resources are available online, in addition to the electronic resources (databases) to which the Library subscribes. Most of the other online resources are accessible for free; however, some resources may require registration -- free and otherwise.

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ADAAA Policy

Part I: Policy Statement In compliance with federal civil rights law relating to persons with disabilities the University of North Carolina at Pembroke is committed to a policy of nondiscrimination solely on the basis of disabilities status.

Part II: Rights and Responsibilities A. The Library Mary Livermore Library recognizes that their basic responsibility is to identify and maintain the academic and technical standards that are fundamental to providing quality resources while ensuring the rights of persons with disabilities. To meet this obligation, Mary Livermore Library:

  • have the responsibility to ensure that all of its resources, viewed in their entirety, are accessible.
  • have the right to select among equally effective methods of accommodating persons with disabilities.
  • have the right to refer persons with disabilities to the appropriate agency with requests for accommodations that exceed those currently possible at the libraries.
  • have the right to deny a request for services for persons with disabilities. If a request is denied, the libraries have the responsibility to inform the individual of the reasons for the denial.

B. Persons with Disabilities Persons with disabilities have the right to an equal opportunity to use and benefit from resources at the Library. To ensure this right, persons with disabilities:

  • have the responsibility to identify themselves as needing appropriate, reasonable accommodations for persons with disabilities.
  • have the responsibility for making their needs known in a timely manner.
  • have the same obligation as any library user to comply with library policy and procedures.
  • have the responsibility to follow procedures for services for persons with disabilities, and to do so in a timely manner.
  • have the right to confidentiality of all information regarding their disability. Persons with disabilities have the right to choose to whom information about their disability will be disclosed.

Definitions "Persons with disabilities" means persons who have a physical or mental impairment that substantially limits one or more major life activities, have a record of such impairment, or are regarded as having such impairment.

"Reasonable and appropriate accommodations" means facilities modifications and/or service adjustments determined by library staff in consultation with the disabled library user, Accessibility Resource Center (ARC), or other appropriate resource. Assistive technology and assistance with book retrieval and photocopying are examples of reasonable and appropriate accommodations.


Americans with Disabilities Act and Mary Livermore Library

Introduction: Mary Livermore Library is committed to a policy of equal access to their collections, facilities, and services. These policies and procedures ensure that persons with disabilities will not, on the basis of that disability, be denied equal access to library resources. It is the responsibility of all library staff to adhere to this policy of equal access to library resources.

Mary Livermore Library recognizes its legal obligations to make available reasonable and appropriate accommodations designed to provide access to library resources for library users with self-disclosed disabilities. For UNCP students with disabilities and related extensive need for accommodation, the library will coordinate services with Accessibility Resource Center (ARC).

Policy Statement

ADAAA Conversion Form

(Use to request the conversion of library materials to accessible format)

About Closed Captioning

Accessibility of Library Videos


Sorensen VRS

Document Delivery

All students enrolled in classes at the University of North Carolina at Pembroke are encouraged and are welcome to visit Mary Livermore Library and make use of the resources and services. However, the Library is committed to making sure that students in our distance education programs have access to materials, no matter where they live. Distance education faculty and students must fill out the Distance Education Verification Form before materials are sent.

Note: distance education students, who also come to campus, must actually retrieve materials from the Library.

If the Library has the materials that you need, we will mail them to your home address upon request. If we do not have the materials, then Document Delivery will search other libraries nationwide to find them.

Help with accessing full text articles online is available at https://www.uncp.edu/academics/library/need-help-ask-librarian or by phone at 910.521.6656.

Students with disabilities needing document conversion accommodations should submit the Document Conversion Request Form at https://www.uncp.edu/academics/library/about-library/adaaa/adaaa-conversion-form.

Books: Use BraveCat, the Library’s online catalog, to search for items (books, videos, DVDs) held by the Library. If you do not come to campus, you can request items in BraveCat by using the Enter Hold Request feature. We will pull the requested items and mail them to you at your home address. You are responsible for mailing them back to the Library before the due date.

  • Loan Periods
    Materials are checked out to distance learners for four weeks. Videos and DVDs are checked out to distance learners for three days (with extra time allotted for mailing). Most materials may be renewed three times, unless the items are on hold for another student or the student has excessive fines. Best sellers are only checked out for one week and are renewable, if the aforementioned stipulations do not apply. Note: graduate students may now borrow books from the Library for an academic semester, as well as get 10 free interlibrary loan requests when there are associated costs.


  • Online Renewals
    Distance Learners may renew materials either in person or online at https://www.uncp.edu/academics/library/your-library-record. Items are renewable unless a hold has been placed by another patron or if you have accrued fines of $25.00 or more. Students can contact Circulation via email at circ@uncp.edu, or by phone at 910.521.6516, or by fax at 910.521.6547.

If an item that you want is not available at UNCP, then you will have to use the interlibrary loan process. More information about interlibrary loan services is available at https://uncp.illiad.oclc.org/illiad/logon.html.

Articles: The Mary Livermore Library provides access to over 150 web-based electronic databases, including both state and federal documents. Much of this information is available online, however, you will also come across citations to articles (citations do not include the full text but provide important identifying information, such as author, title, and publication information). If an article is available at UNCP, contact the Reference Desk by email at refdesk@uncp.edu,or by phone at 910.521.6656, or by fax at 910.521.6547. We will scan the article and email it to you.

Other Materials: Reference books, government documents, and special collection materials cannot be used outside of the Library. However, we will make photocopies of relevant pages from these type materials and either mail or fax them to the student. Students requesting information from these types of resources should contact the Reference Desk at refdesk@uncp.edu by phone at 910.521.6656, or by fax at 910.521.6547.

Mission Statement

The Mary Livermore Library is a component of The University of North Carolina at Pembroke, and as such subscribes to the goals of the University unit and those of the University of North Carolina system. The Mary Livermore Library plays a critical role in the commitment of The University of North Carolina at Pembroke to academic excellence in a balanced program of teaching, research, and service. The Mary Livermore Library provides convenient access to our collections and resources to all members of the University community, regardless of location or course format. Its main function is as an educational support unit for The University of North Carolina at Pembroke, and, accordingly, library programs are focused upon securing, cataloging, and providing access to informational resources relevant to the University's curriculum and making them available for student and faculty use. The Library promotes the development of information literacy and the skills necessary for lifelong learners. Library staff actively assists with the instructional program by providing students with library use instruction in a group setting as well as on an individual basis. The Library also promotes scholarship by assisting faculty, staff, and students with research projects as needed. The Mary Livermore Library serves as the chief information center on campus, and acts as one of the main campus centers for cultural enrichment and stimulation in accordance with the mission statement of The University of North Carolina at Pembroke. The Library also plays a strong role as a regional information center, and makes its resources accessible to area patrons.

The Library has the following general goals:

  • Promotion of library services and provision of access to information resources.
  • Provision of a physical and virtual learning environment, which supports study, research, scholarship, and recreational interests.
  • Interaction with other libraries on a global scale so as to facilitate multi-type library cooperation.
  • Encouragement of cultural enrichment opportunities through the development and provision of programs and resources.
  • Attainment and processing of resources which support the mission and curriculum of the University.
  • Education of patrons in the location, critical evaluation, and effective use of information resources and the integration of information literacy into coursework.
  • Provision of service as an information center for the campus, and, as feasible, for business, the professions, and general public.

About Library

While the Mary Livermore Library's mission is to provide informational support to the teaching and research programs at The University of North Carolina at Pembroke, there are operational policies and procedures as well as informational resources of which library users should be aware.

Resources enabling the Mary Livermore Library to fulfill its mission include over 481,000 cataloged volumes, over 172,000 licensed ebooks, over 58,000 subscriptions to print and electronic serials, access to more than 167 databases, special collections that include the Charlie Rose Collection, government documents, and current reading and media materials.


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Library Hours

Regular Library Hours | Summer Library Hours

Exceptions and Schedule Variations  

Music Resource Center Hours

Regular Library Hours

Monday - Thursday
7:30 a.m. - 11 p.m.
7:30 a.m. - 5 p.m.
2 p.m. - 8 p.m.
2 p.m. - 10 p.m.

Summer Library Hours

Monday - Thursday
7:30 a.m. - 10 p.m.
7:30 a.m. - 5 p.m.
10 a.m. - 6 p.m.
2 p.m. - 10 p.m.


Exceptions and Schedule Variations 2016-2017 Academic Year (Unforeseen hours/dates of closing will be posted at the library entrance.)



2016  Fall Semester
August 5-7 Closed
August 8 - 9 8 a.m. - 5 p.m.
August 10 Closed
August 11 - 12 8 a.m. - 5 p.m.
August 13 - 14 Closed
August 15 Regular Schedule Begins
September 3 - 5 Closed
October 13 - 14 8 a.m. - 5 p.m.
October 15 Closed
November 23 8 a.m. - 5 p.m.
November 24 - 26 Closed
December 10 - 11 Closed
December 12 - 15 8 a.m. - 5 p.m.
December 16 8 a.m. - 11:30 a.m., 2 p.m. - 5 p.m.
December 17 - 18 Closed
December 19 - 22 8 a.m. - 5 p.m.
December 23 - 31 Closed

 **Spring 2017 Schedule and Variations Coming Soon 

 Music Resource Center Hours

Monday 8 a.m. - 5 p.m.
Tuesday 8 a.m. - 5 p.m.
Wednesday 8 a.m. - 5 p.m.
Thursday 8 a.m. - 5 p.m.
Friday 8 a.m. - 5 p.m.
Saturday Closed
Sunday Closed


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Need Help?

If you are a UNCP student working on a paper or project, please do not worry. The Mary Livermore Library is here to help you.

1) Contact Michael Alewine, the Outreach / Distance Education Librarian, at 910.522.5743 or at michael.alewine@uncp.edu. Was he available? If not, then contact Robert Arndt.

2) Contact Robert Arndt, the Reference / Instructional Services Librarian, at 910.521.6529 or at robert.arndt@uncp.edu. Was he available? If not, then contact the Reference Desk.

3) The Reference Desk is staffed during the Library’s operating hours. You can reach the Reference Desk at 910.521.6656 or at refdesk@uncp.edu or by using the Ask A Librarian Web form at https://www.uncp.edu/academics/library/need-help-ask-librarian.


Michael Alewine
Outreach / Distance Education Librarian


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