Division of Information Technology
Division of Information Technology

Other DoIT Services

Does DoIT work on Student computers?

There is no computer repair shop on campus and no support for problems such as malware, a computer that is not functioning properly or software installation.  Support is provided for troubleshooting a connection to BraveWiFi and to residential students for troubleshooting network and Internet connectivity issues including the SafeConnect Policy Key.  For assistance with these issues, contact ResNet Support.

How do I get a game system (Xbox One/PS4/Wii) online?

You can find instructions for connecting your game system online here: http://www.uncp.edu/doit/resnet/game/

What if my technology question does not appear here? Who can I contact?

You can contact the DoIT Help Desk by phone at 910.521.6260, by visiting DF Lowry 110, or by email at helpdesk@uncp.edu

We have new faculty/staff starting today. What forms should they fill out?

1) Network Account Application
2) To manage a Web site, submit a Drupal Account Application 

I need to do an assignment in an application I've never used. Can you walk me through this or can I get training or assistance?

DoIT does provide training for students on some software packages:


I need to update my computer software to Office 365. Does UNCP offer student rates?

The UNCP Bookstore does offer an educational discount on select software packages: www.uncp.edu/bookstore/

If you have further questions, you can contact the Bookstore at 910.521.6222.

I need more storage than the 1GB provided by UNCP. Where can I get access to more storage?

Microsoft's OneDrive service can be used in conjunction with BraveMail to store more data:


How do I get my student email setup on my cell phone or tablet?

View the BraveMail setup on mobile device instructions: