Division of Information Technology
Division of Information Technology
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BraveWeb/Network Account FAQ's

I am an incoming student and need BraveWeb, BraveMail and Blackboard accounts.

BraveWeb, BraveMail and Blackboard use the same account credentials. Activating your BraveWeb (network) account grants access to all three.  

For instructions on activating your BraveWeb account, go to www.uncp.edu/doit/braveweb-info.  If you do not have a secret code, you will need to contact Admissions at 910.521.6262.  For BraveMail account information, go to  www.uncp.edu/doit/bravemail-activation.

How do I access my BraveMail account?

Instructions for accessing your BraveMail account and setting up BraveMail on a Mobile device: www.uncp.edu/doit/bravemail-activation

I forgot my password... What do I do now?

You can reset your password using your security questions: https://braveweb.uncp.edu/passwd/start?source=home.

I was trying to create my BraveWeb account and got the following message: "Query resulted in multiple users, please contact a staff member."

This error occurs when your last name, zip code and date of admission are identical to another incoming student. You will need to call the DoIT Help Desk at 910.521.6260 to have this issue corrected. Due to the nature of the error, it is best to call and not email the Help Desk, for a speedy resolution.

I was trying to create my BraveWeb account and got the following message: "No account was found for last name 'XXXXX', zip code '00000' and the secret code you supplied."

1) Please make sure you are entering a secret code as requested. If you do not have or know your secret code, please contact Admissions at 910.521.6262.

2) If you are a re-admit student who has been gone for one academic year or less and you still remember your old password, you do not need to create an account at this time.

3) Otherwise you will need to call the DoIT Help Desk at 910.521.6260 to have this access issue corrected. Due to the nature of the error it is best to call and not email the Help Desk, for a speedy resolution.

I am faculty/staff and cannot log in to BraveWeb with my student user name to check grades for a class I am taking.

Faculty and staff will need to sign in to BraveWeb with their faculty/staff accounts. If you are taking classes, your student information will be accessible from Banner Self Service.