The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.
Help Desk FAQs: A list of some of the most frequently asked questions at the Help Desk
Use HEAT Self Service to submit a request for assistance. Self Service routes requests directly to the DoIT staff who can resolve issues.
Location: D.F. Lowry Building, Room 110
The Help Desk will be closed September 3-5 for Labor Day Weekend.
2016 Fall Semester Hours (see exceptions below)
|M-F||8:00 AM – 5:00 PM|
Phone & Email Support:
|M-Th||8:00 AM – 10:00 PM|
|F||8:00 AM – 5:00 PM|
|Sat||2:30 PM – 7:00 PM|
|Sun||2:30 PM – 9:00 PM|
September 3-5, Closed
October 13-14, 8:00 AM - 7:00 PM
October 15, Closed
November 23, 8:00 AM - 5:00 PM
November 24-26, Closed