The DoIT Help Desk offers a wide variety of services to the UNCP community. Whether technical or communications support, we look forward to assisting you.
Help Desk FAQs: A list of some of the most frequently asked questions at the Help Desk
Use HEAT Self Service to submit a request for assistance. Self Service routes requests directly to the DoIT staff who can resolve issues.
Location: D.F. Lowry Building, Room 110
For online resources, use links on the left.
Due to the Easter Holiday, the Help Desk will be closed
Friday-Sunday, April 14-16, 2017
2017 Spring Semester Hours (see exceptions below)
|M-F||8:00 AM – 5:00 PM|
Phone & Email Support:
|M-Th||8:00 AM – 10:00 PM|
|F||8:00 AM – 5:00 PM|
|Sat||2:30 PM – 7:00 PM|
|Sun||2:30 PM – 9:00 PM|
Limited support is available during evenings and weekends.
Online resources are available by using the links on the left.
January 3-6, 8:00 AM-5:00 PM
January 7-8, Closed
January 14-16, Closed
March 4-5, Closed
March 6-9, 8:00 AM - 7:00 PM
March 11, Closed
April 14-16, Closed
May 6-7, Closed