ResNet Help

Phone: 910.522.5710

E-mail: resnet@uncp.edu  
Include username and phone number.

D.F. Lowry room 122

Monday-Friday, 8:00am-11:30am & 1:00pm-5:00pm

 

  
What you should do before requesting ResNet technical support

  1. Visit the ResNet Troubleshooting page.
  2. If the problem still persists, write down the nature of the problem.
  3. Contact ResNet support at 910.522.5710 or resnet@uncp.edu. Provide details of the nature of the problem.
  4. If the issue is still unresolved, make an appointment to bring your computer in for assistance. Bring your computer and power cord.  (If using a wired connection, you'll also need your Ethernet cable).
       

Note: ResNet assistance is limited to network and Internet connectivity issues.  Routers are not allowed on the UNCP network.  Also, Chromecasts do not work on UNCP's network. Wireless printers can be used with a USB printer cable connected and the wireless capability turned off.