Important Updates about COVID-19

Read more about UNCP's response to COVID-19.

ResNet Help

Phone: 910.522.5710

Include username and phone number.

D.F. Lowry room 122

Monday-Friday, 8:00am-11:30am & 1:00pm-5:00pm


What you should do before requesting ResNet technical support
  1. Visit the ResNet Troubleshooting page.
  2. If the problem still persists, write down the nature of the problem.
  3. Contact ResNet support at 910.522.5710 or Provide details of the nature of the problem.
  4. If the issue is still unresolved, make an appointment to bring your computer in for assistance. Bring your computer and power cord.  If using a wired connection, you'll also need your Ethernet cable.

Note: ResNet assistance is limited to network and Internet connectivity issues.  

  • Routers are not allowed on the UNCP network.   
  • Chromecasts do not work on UNCP's network.  
  • Wireless printers can only be used with a USB printer cable connected and the wireless capability turned off.