UNCP counseling earns accreditation from international body


CAPS logoUNC Pembroke’s Counseling and Psychological Services (CAPS) has earned accreditation from the International Association of Counseling Services (IACS).

IACS is the principal accrediting body for university and college counseling services, and only 200 colleges and universities are accredited. The association sets standards for staff levels, types of services offered, meeting ethical guidelines, collaboration within and outside the university community, quality of service and appropriate credentialing of the professional staff. It is the stamp of approval for the quality and standards of care that students receive.


Following a three-and-a-half day on-site review from an IACS team, accreditation was granted without exceptions, and the next review will be in five years.

Dr. Mary-Jeanne Raleigh

Dr. Mary-Jeanne Raleigh

“This is an important accreditation for us and establishes CAPS as meeting and exceeding the standards of excellence set for college and university counseling centers,” said CAPS Director Dr. Mary-Jeanne Raleigh. “We are very proud to be recognized as an IACS approved site.”

UNCP initiated the process in late 2012, Dr. Raleigh said. “It is a very thorough process in which they reviewed our staff credentials, ethical record keeping standards and the physical layout of our offices to ensure the safety and confidentiality for our clients.

“The most critical factor is the ratio of students to professional staff,” Dr. Raleigh said. “For our students, this is the guarantee that we meet and exceed the critical standards of service. We believe we are doing a great job, but it’s important to be reviewed by an outside agency.”

The accreditation has other benefits including attracting interns and recruitment of professional staff.

The accreditation team included CAPS staff members Dr. George Gressman, LynnDee Horne, Lauren Rodefeld, Timothy Hunt and Evelyn CheekandDr. Lisa Schaefferof Student Affairs. Several student affairs and campus colleagues met with the IACS visitation team during the three-and-a-half day review, Dr. Raleigh said.                                     

Counseling and Psychological Services is located in Room 243 of the James B. Chavis University Center. To contact CAPS, please call (910) 521-6202.