RA CAROUSEL FAQs

Q: What is an RA Carousel?
A: The RA Carousel is a required part of the RA Selection process. It is a day comprised of various workshop and group activities. Applicants will interact in a variety of situations and will be evaluated throughout the day to help us get a better understanding of who you are and what skill sets you might bring to the position.

Q: What should I wear to Carousel?
A: Dress comfortably (you might be sitting on the floor during some of the group activities). Jeans and a nice shirt are more than acceptable attire. Suit and tie are not necessary, however, please be sure that you are presentable; after all, this is a job interview! Also keep in mind that you will be given two names tags, one for the front and one for the back. It would be helpful if you didn’t wear things that would cover them like hoodies or scarves!

Q: What happens if I miss Carousel?
A: You should not miss Carousel. This is a part of the RA selection process and if you are not present for this, you will not be considered in the RA Selection process as your candidacy will be incomplete. If you run into a conflict with Carousel (you are ill, family emergency, etc), please contact Jose McKinney (jose.mckinney@uncp.edu) Coordinator of RA Recruitment and Selection immediately. We will handle people missing Carousel on a case-by case basis.

Q: Do I need to bring anything to Carousel?
A: Bring a smiling face and an open mind.

Fall 2019 Recruitment & Selection Schedule
(All activities listed below are REQUIRED for applicants to be considered for hire.)

1. Applications Open – NOW
2. Applications Close – February 10^th at 11:55pm
3. Information Sessions (REQUIRED 1 OF 3)
   1. Sunday January 13^th – UC 213 @ 7pm
   2. Sunday, January 27^th – UC 213 @ 7pm
   3. Sunday, February 10^th – UC 213 @ 7pm
4. Resume Writing Workshop (REQUIRED) – Thursday, January 24th @ 6pm (UC 208)
5. RA Shadowing Period – January 14^th - February 15^th
   1. What is RA Shadowing?
      Each RA applicant is required to "shadow" a current RA for a day. Applicants will make contact with an RA of their choice to schedule a time to shadow them. Shadowing must be conducted while an RA is "on-duty" and will consist of following an RA through the course of that day. Shadowing will provide an opportunity for applicant to get a true sense of what is involved in the RA position and what they can expect should they be hired for the job. 
6. RA Shadowing Form Due – February 15^th
7. RA Shadow Form Link
8. Personal Statement Video Due – February 15^th
   Criteria:
   1. RA Applicants must submit a 2-3 minute video responding to the following: “What makes you a great fit for Resident Advisor Position?”
   2. Video must be emailed to: north.hall@uncp.edu
9. RA Carousel – Saturday, February 16^th 9am – 4pm. Location: Cypress Hall.
10. Interviews – February 18^th – 22^nd
11. Notification – Week of March 1^st

DESK CLERK POSITION DESCRIPTION

The Office of Housing and Residence Life has 4 Residence Halls with front desks in their lobby areas that must remain covered throughout the day (Belk, Cypress, Oak and Pine Halls). All of these halls are open 9 months a year. Student employees are hired, as needed, throughout the year. Clerks must received college work-study and may be hired to work from 10-15 hours per week, depending on hall needs and clerk availability. All applicants are required to be enrolled in a degree-seeking program at the UNCP and are subject to all student employment policies and procedures.

Job Summary

The Desk Clerk position will monitor the reception area and lobby to deter unauthorized access to the facility providing additional security and will be responsible for the implementation of the sign in/sign out policy (where applicable) as outlined by the University’s Visitation Policy for on campus residential living. In addition, responsibilities include providing clerical assistance and support to the professional staff of the residential facility as needed.

This job is only available to students who have been approved for Work Study.

Job Duties:

• Provide quality customer service to residents, parents, alumni, conference guests, staff, and any other members of the campus community.
• Provide appropriate referrals to resources and information through various communication methods, such as email, phone, website, and interpersonal interaction.
• Maintain accurate records within information databases, journals, or logs.
• Monitor building security as it relates to resident access cards, keys, and entry/exit points.
• Notify appropriate personnel of any emergencies or urgent situations. Assist staff during emergencies if requested.
• Maintain appropriate communication with the Community Director / Resident Advisor(s) on Duty regarding emergencies or urgent situations that may occur throughout the day.
• Observe professional policies and expectations as outlined in the Employment Agreement.
• Maintain confidentiality.
• Attend regularly scheduled mandatory staff meetings.
• Work shifts scheduled during, weekends, finals weeks, university breaks, and on designated holidays.

Knowledge, Skills and Experience Required:

• Must have legible handwriting, good diction and good record keeping skills.
• Be knowledgeable of all visitation policies and adhere to University and Housing policies.
• Must have excellent customer service skills and a neat appearance
• Must be able to work some weekends.
• Must be in good academic and conduct standing with the University and enrolled as a full-time student.
• Must have proper judgment and excellent problem-solving skills when working with customer complaints or addressing emergency situations.
• Experience living in a residential hall setting on a college campus preferred.

The University of North Carolina at Pembroke is an affirmative action, equal opportunity employer.