Distance Education

Student Complaint Process

Alabama Commission on Higher Education
P. O. Box 302000
Montgomery, AL 36130-2000


Alaska Commission on Post-secondary Education
PO Box 110505
Juneau, AK 99811-0505


State Board for Private Postsecondary Education
1400 W. Washington Street, Room 260
Phoenix, AZ 85007


Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
114 East Capitol Avenue
Little Rock, AR 72201


California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818


Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, Colorado 80202


Office of Financial & Academic Affairs for Highered Education
61 Woodland Street
Hartford, CT 06105-2326


(all complaints handled by the Attorney General’s office)
Delaware Higher Education Office
John G. Townsend Building
401 Federal Street
Dover, DE 19901


District of Columbia
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE, 9th Floor
Washington, DC 20002


Florida Commission on Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400


Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place #220
Tucker, GA 30084-5334


Hawaii State Board of Education
P.O. Box 2360
Honolulu Hawaii 96804


Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
P.O. Box 83720
Boise, ID 83720-0037


Illinois Board of Higher Education
100 N. 1st Street
Springfield, Illinois 62777


Indiana Commission on Proprietary Education
Attn: Director of Regulatory Compliance
302 W Washington Street, Room E201
Indianapolis, IN 46204


Iowa College Student Aid Commission
603 E. 12th Street, 5th Floor
Des Moines, IA 50319


Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368


Council on Postsecondary Education
Director of Postsecondary Licensing
1024 Capital Center Drive, Suite 320
Frankfort, KY 40601


(all complaints handled by the Attorney General’s office)
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821-3677


Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023


Maryland Attorney General
Consumer Protection Division
200 St. Paul Street
Baltimore, MD 21202
410-528-8662 or 888-743-0823 (toll free)


Massachusetts Department of Higher Education
One Ashburton Place, Room 1401
Boston, MA 02108


Michigan Department of Licensing & Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Proprietary School Unit
Post Office Box 30714
Lansing, MI 48909


Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227


Mississippi Commission of Proprietary Schools and College Registration
3825 Ridgewood Road
Jackson, MS 39211-6453


Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469


Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201


Coordinating Commission for Postsecondary Education
140 N. 8th Street
P.O. Box 95005
Lincoln, NE 68509-5005
Nevada Commission on Postsecondary Education
3663 East Sunset Road, Suite 202
Las Vegas, Nevada 89120


New Hampshire
New Hampshire Department of Education
3 Barrell Court #300
Concord, NH 03301-8531


New Jersey
Secretary of Higher Education
State of New Jersey Higher Education
PO Box 542
Trenton, NJ 08625


New Mexico
New Mexico Higher Education Department
2048 Galisteo
Santa Fe, NM 87505


New York
New York State Education Department, Office of Higher Education
New York Office of College and University Evaluation
EBA Room 969
Albany, NY 12234


North Carolina
North Carolina Post-Secondary Education Complaints
University of North Carolina General Administration
c/o Student Complaints
910 Raleigh Road
Chapel Hill, North Carolina 27515-2688
(919) 962-4550


North Dakota
North Dakota University System
Tanya Spilovoy, D.Ed.
Director of Distance Education & State Authorization
1815 Schafer Street, Suite 202
Bismarck, ND 58501-1217


Ohio Board of Regents
State Board of Career Colleges & Schools
30 East Broad Street, 36th Floor
Columbus, OH 43215-3414


Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
Oregon Office of Degree Authorization
1500 Valley River Drive, Suite 100
Eugene, OR 97401


Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333


Puerto Rico
Puerto Rico Council on Education
PO Box 1900
San Juan, PR San Juan, PR


Rhode Island
Rhode Island Office of Higher Education
Shepard Building
80 Washington Street, Suite 524
Providence, RI 02903


South Carolina
South Carolina Commission on Higher Education
1333 Main Street, Suite 200
Columbia, SC 29201


South Dakota
(all complaints handled by the Attorney General’s office)
South Dakota Secretary of State
Postsecondary Education
500 East Capitol Avenue
Pierre, SD 57501-3537


Tennessee Higher Education Commission
Division of Postsecondary Authorization
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243


Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752


Division of Consumer Protection
160 East 300 South
Salt Lake City, Utah 84111


Vermont Department of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501


State Council of Higher Education for Virginia
James Monroe Building
101 N. 14th Street
Richmond, VA 23219


Washington Student Achievement Council
PO Box 43430
Olympia, WA 98504-3430


West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard, East, Suite 700
Charleston WV 25301


Wisconsin Educational Approval Board
201 W. Washington Ave. 3th Floor
Madison, WI 53703


Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050