Assessment Documentation

Mission Statement

The Mary Livermore Library is a component of The University of North Carolina at Pembroke, and as such subscribes to the goals of the University unit and those of the University of North Carolina system. The Mary Livermore Library plays a critical role in the commitment of The University of North Carolina at Pembroke to academic excellence in a balanced program of teaching, research, and service. The Mary Livermore Library provides convenient access to our collections and resources to all members of the University community, regardless of location or course format. Its main function is as an educational support unit for The University of North Carolina at Pembroke, and, accordingly, library programs are focused upon securing, cataloging, and providing access to informational resources relevant to the University curriculum and making them available for student and faculty use. The Library promotes the development of information literacy and the skills necessary for lifelong learners. Library staff actively assists with the instructional program by providing students with library use instruction in a group setting as well as on an individual basis. The Library also promotes scholarship by assisting faculty, staff, and students with research projects as needed. The Mary Livermore Library serves as the chief information center on campus, and acts as one of the main campus centers for cultural enrichment and stimulation in accordance with the mission statement of The University of North Carolina at Pembroke. The Library also plays a strong role as a regional information center, and makes its resources accessible to area patrons.

The Library has the following general goals:

  • Promotion of library services and provision of access to information resources.
  • Provision of a physical and virtual learning environment, which supports study, research, scholarship, and recreational interests.
  • Interaction with other libraries on a global scale so as to facilitate multi-type library cooperation.
  • Encouragement of cultural enrichment opportunities through the development and provision of programs and resources.
  • Attainment and processing of resources which support the mission and curriculum of the University.
  • Education of patrons in the location, critical evaluation, and effective use of information resources and the integration of information literacy into coursework.
  • Provision of service as an information center for the campus, and, as feasible, for business, the professions, and general public.

Annual Assessment DATA

The Mary Livermore Library is dedicated to continuing the improvement of library services through regular assessment of all aspects of the Library. Therefore library activities, services, and facilities are evaluated each year via various statistical reports and user surveys. These evaluative instruments focus on library use and satisfaction, as well as user needs and library priorities. The implications of the statistics and the results of the surveys are carefully analyzed to make sure that the Library is adhering to the goals and objectives of its mission statement.

Sometimes the instruments will show that significant activities have occurred in some areas of the Library; in other areas there may have been no major occurrences/activities. The services and activities in the latter areas will have remained static. When a need is identified, the Library follows up to address the issues that have been identified.

Mary Livermore Library Annual Survey

Each year during National Library Week, the Mary Livermore Library conducts a survey of faculty and students. These annual surveys focus on library use and satisfaction, as well as on user needs and library priorities.

The survey is an important event in the Library’s yearly calendar. It is a way for patrons to evaluate the Library’s performance and suggest improvement. In the past, the satisfaction surveys have been directly responsible for major changes to the Library’s operation, including extending hours of operation, increasing the number of laptops available for students, and influencing collection development.

Other Survey Results and Assessment Data