Important COVID-19 Update

Read more about UNCP's response to COVID-19. 

Student Services

COVID-19 Continuity Plan

The Office of Online Learning will keep this page current with student services and resources for all students as we transition to an online learning environment on March 23, 2020. 

SUMMER SCHOOL AND PROGRAMS -  Consistent with the UNC System guidance, classes will be held online for all summer sessions.

Joining WebEx Assistance

This You Tube video, Using WebEx as a Student, is to assist students join instructor meetings successfully. It addresses joining through Canvas, web browser and desktop app.

Canvas Site for Students

In order to assist with student success during the transition from in-person to online courses, our office has created a Canvas site. It includes best practices, time management, communication, teamwork, and other relevant topics pertaining to online learning. Feel free to share this link with other students as you transition to online environment:

The goal of this site is to help students reduce feelings of anxiety as they take online courses and to provide guidance to those who have never taken an online course before. Please let us now if you have any questions as you use and share this site.

Wireless Access in Exterior Campus Locations

UNCP is providing exterior wireless access for faculty, staff, students and guests in several outdoor locations on campus. Students and employees who already use campus wireless will connect automatically to BraveWifi and community guests can access wireless by choosing the UNCP_Guest wireless network and entering the requested information. Guest sessions last for 12 hours and can be renewed without limit. Wireless locations are located in parking lot 26 (north of Village Apartments Building 5), parking lot 10 (north side of Wellons Hall), parking lot 7A (Jacobs Hall), north end of parking lot 23 (south of Dogwood) and Thomas Entrepreneurship Hub lot next to the railroad tracks in downtown Pembroke. More locations are planned for the near future!

Virtual Resources Page

The Center for Student Success created UNCP Cares: Virtual Resources to assist students preparing for remote learning.

Proctoring Services

For any questions regarding UNCP's Proctoring Services, please follow this link

Free accounts for books. RedShelf and other publishers are offering free access to textbooks to support students during the COVID-19 outbreak.

Internet Connectivity Resources. Check with your Internet provider as many of them are offering free Internet to assist students during the COVID-19 outbreak.

Additional resources:

  • ASKUNCP | If you have specific and unanswered questions, please send them to
  • RELIEF FUND | Students and employees experiencing financial emergencies can apply for assistance through the student emergency relief fund.
  • FOOD INSECURITY | Students experiencing food insecurity can visit the CARE Resource Center. Hours and information are available at
student in library
Library Services

The Mary Livermore Library provides convenient access to collections and resources to all members of the university community, regardless of location or course format.

For a guide that lists the how to videos that have been created to assist students in searching Primo and the other library databases, click this link.

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Tutoring Services

Online tutoring services are available for students that cannot travel to the UNC Pembroke main campus through the Center for Student Success (CSS).

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The Writing Center offers online tutoring. Please click this link to go to their webpage.


Student smiling
Academic Advising, Engagement and Outreach

The Office of Online Learning has partnered with the Center for Student Success to make sure our online learners have access to the necessary tools and resources to be academically successful. 

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Withdrawal from a Class

Online students must submit a withdrawal request from an online course to the University Registrar. 

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Newly Admitted Online Students

Congratulations on your acceptance to UNC Pembroke! Now that you have been accepted, there are several items you should complete.

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Academic and Military Outreach

The Office of Academic and Military Outreach serves as a liaison to provide support for our military-affiliated students.

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