Student Services

New Campus Initiative:  Students will have access to an ePortfolio account that they can start using to add artifacts from curricular or co-curricular activities

EPICS (ePortfolio Initiative for Career Success)
The Office of Online Learning is unable to resolve Canvas or Examity issues for online students. Please contact the following resources for assistance.
Canvas Issues:                                                                            Examity Issues:

UNCP DoIT - Phone: 910.521.6260                                               Phone: 1-855-392-6489 (1-855-Examity)
Email:                                                                          1-617-500-6524
ITSM Service Portal                                                                          Email:
Remote Support Portal                                                                   Chat feature on your Examity dashboard

Canvas 24/7 Support                                                                   More Information:  
Students: 1-844-864-5302                                                                  UNCP Proctoring Services
Live Chat - Students

Joining WebEx Assistance

This You Tube video, Using WebEx as a Student, is to assist students join instructor meetings successfully. It addresses joining through Canvas, web browser and desktop app.

Canvas Site for Students

In order to assist with student success during the transition from in-person to online courses, our office has created a Canvas site. It includes best practices, time management, communication, teamwork, and other relevant topics pertaining to online learning. Feel free to share this link with other students:

ASKUNCP | If you have specific and unanswered questions, please send them to

student in library
Library Services

The Mary Livermore Library provides convenient access to collections and resources to all members of the university community, regardless of location or course format. Use this link to access Reference Services when you have questions.

For a guide that lists the how to videos that have been created to assist students in searching Primo and the other library databases, click this link.

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Tutoring Services

Online tutoring services are available for students that cannot travel to the UNC Pembroke main campus through the Center for Student Success (CSS).

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The Writing Center offers online tutoring. Please click this link to go to their webpage.


Student smiling
Academic Advising and Academic Engagement

The Office of Online Learning has partnered with the Center for Student Success to make sure our online learners have access to the necessary tools and resources to be academically successful. 

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Withdrawal from a Class

Online students must submit a withdrawal request from an online course to the University Registrar

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student working on laptop
Newly Admitted Online Students

Congratulations on your acceptance to UNC Pembroke! Now that you have been accepted, there are several items you should complete.

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Academic and Military Outreach

The Office of Academic and Military Outreach serves as a liaison to provide support for our military-affiliated students.

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