Q: I have an assignment due this week, but don't have power to complete it. What should I do?
A: When classes are cancelled, no assignments should be due. It's always good practice to reach out to your professor just to share your situation. Assignments will resume once classes begin again.
Q: I evacuated campus, when can I return?
A: Florence is a slow-moving, dangerous storm that will likely impact our region into Sunday. Effects flash and river flooding may continue longer. Students should NOT travel to return to campus until conditions are determined safe to do so by local and university officials.
Q: What is the best place online to track the storm?
A: We recommend the following websites with storm and weather-related information.
Q: What should I do if I live in adjacent off-campus housing and I need food?
A: You can email askUNCP@uncp.edu to request food assistance for adjacent off-campus housing. UNCP Dining can provide boxed meals upon request.
Q: I am experiencing anxiety about the storm, is there anyone I can talk to?
A: The Counseling and Psychological Services office will remain closed during the weather event. Students on campus experiencing a mental health crisis can reach CAPS through Campus Police at 910.521.6235. Students off campus experiencing a mental health crisis can reach a counselor by calling 910.521.6202 and selecting option 1 for the on-call nurse.
A resource available to all campus members through phone or text is the Disaster Distress Helpline. The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
Some faculty and staff may be experiencing storm-related anxiety. We want to encourage faculty and staff to utilize the university's EAP licensed counselors providing services all day (24/7) at no cost to employees for the first few sessions. Employees process incidents/events very differently and should utilize this confidential service before, during and after the hurricane. Confidential assistance from consultants is available at: 877-848-2851. More information about EAP services can be found here: https://www.uncp.edu/facultystaff/human-resources/employee-relations/employee-assistance-program-eap
Q: I have a minor medical need. Is Student Health Services available?
A: Due to Hurricane Florence, Student Health Services is currently closed. If you are experiencing a life-threatening emergency, please call 911 or go to your nearest emergency department. Students on or off campus who would like to speak with a registered nurse about a medical problem please call our office number 910.521.6219 and select option 1. If you are experiencing an emergency, please call 911.
Q: Where are the shelter locations in Robeson County?
- South Robeson High School
- Purnell Swett High School
- Lumberton High School (Shelter Full)
- St. Pauls High School
- Fairmont Middle School (Shelter Full)
Q: Are online classes cancelled too?
A: Yes. All classes and scheduled activities are cancelled until further notice. This includes online and in-person classes.
Q: What do I need to do if campus is the safest place for me to be?
A: While we are encouraging students to leave campus, we understand that for some, campus may be the safest option available. If this is the case, you must notify Housing and Residence Life immediately. They will maintain an accurate count of all student on campus to ensure measures are taken for safety. Campus police will remain on campus patrolling and assisting as needed. Alternative dining will be available in the dining hall or, should conditions exist that prevent traveling between buildings on campus, through meal delivery.
HURRICANE IRMA QUESTIONS
Q: What do I need to do if I am going to miss class because the weather where I am is too bad to travel back to campus?
A: You need to contact your professors immediately. If classes are not cancelled and you miss class, while you won't be academically penalized, any content covered and assignments will still be required. Should you have additional questions, please contact the Office of Academic Affairs.
Q: What is traffic like on I 95?
A: For live traffic conditions on I95, please visit NCDOT traffic information.
JANUARY 2017 WINTER WEATHER QUESTIONS
Q: What if I cannot return to campus until Monday because of conditions in my area?
A: We recommend students make their personal safety their priority. Please montor weather conditions in your area and along your entire route to campus prior to traveling. If conditions exist making travel dangerous for you, please notify your professors as soon as possible to notify them you will not be in class on Monday due to weather conditions.
Q: I have not registered yet, what should I do?
A: An alternate registration period will be available on the following days and times in the D.F. Lowry Building:
Friday, January 6, 9 a.m. - 12 p.m.
Monday, January 9, 8 a.m. - 12 p.m.
Q: When can I move into my dorm room?
A: Returning students will be allowed to move-in to the residence halls and campus apartments beginning Friday, January 6. Please contact Housing and Residence Life for additional information. Move-in for new students will be as follows:
Friday, January 6, 1 - 3 p.m.
Monday, January 9, 10 a.m. – 1 p.m.
Please contact Housing and Reisdence Life for additional assistance at 910.775.4253.
HURRICANE MATTHEW QUESTIONS
Q: How can I get to campus if I-95 is closed?
To assist people with questions about access to campus here are great website links related to roads closing that might help them plan routes.
COUNTY BY COUNTY
Q: When will classes resume and campus reopen?
We are hoping to notify you of the status of campus no later than 6 p.m. Friday evening to allow adequate time for arrangements to be made. We understand that some students, faculty and staff will continue to face personal challenges as a result of Hurricane Matthew. Please contact your professors, advisors or supervisors if you have difficulty returning as instructed.
Q: Will Saturday’s football game be played?
YES! The braves will take the field on Saturday at 2 p.m. at Scotland High School. Ticket price is $10 for all admission and relief donations will be collected on site. For more information, please visit uncpbraves.com
Q: Was my residence hall flooded and when will it be repaired?
No major flood damage was sustained as a result of Hurricane Matthew. Facilities staff have been working diligently all week to assess and repair minor damage associated with the storm. Considering the severity of the situation all around us, our campus is fortunate.
Q: Will UNCP replace spoiled food in dorm rooms?
Unfortunately, UNCP cannot replace spoiled groceries. We encourage you to contact your renter’s insurance carrier as some will reimburse for lost food items. Please note that no food served in the cafeteria this week will be charged against student meal plans.
There are a number of questions coming in from students and families. In an effort to better facilitate information, we have created this webpage to house frequently asked questions pertaining to academic and student affairs questions. You can submit questions to email@example.com.
Q: Are my online classes cancelled?
YES. All classes and activities are suspended this week. Your professors should not be requesting assignments due while campus is on a closure status.
Q: When will refund checks be available?
The major challenge impacting campus is lack of power. Once power is restored, we can provide an accurate date for you to expect refund checks.
Q: When will we come back to class?
Right now, we are hopeful that the situation will be much improved by Monday, allowing us to return to regular operations. We will notify you as soon as possible, allowing enough time for you to return to campus safely.
Q: When are midterm grades due?
Mid-term grades were due today; however, that deadline has been extended to Wednesday, October 19.
Q: How is the drop date affected?
A determination will be made on a revised drop date as soon as possible.
Q: Are all assignments postponed until Wednesday? Or is that left to the discretion of the instructor?
Each professor will determine how they will make up assignments. Please contact them directly for such information.
Q: I was planning to graduate this coming, but my home is flooded and I will face significant hardships. What accommodations are being considered for those who must relocate?
Please work with your professors, department chairs and deans to obtain any necessary extensions. If you need further assistance, please contact the Office of Academic Affairs.
Q: What if you have a mid-term test due for an online class this week. Will the test be postponed?
Yes, the test will be postponed since all classes--including online classes--are suspended through today.
Q: Will deadlines for assignments be pushed back?
Yes, professors will adjust assignment deadlines to account for the storm and its aftermath.
Q: Will the deadline be extended so that BSW students will be able to turn their application?
Yes, the deadline will be extended since the university is officially closed. Please contact the department chair for the new deadline and additional information.
Q: What if I didn't have resources to do my class assignment or turn it in at the posted time?
Because classes were cancelled, including online classes, your professors will adjust assignment deadlines that were due this week.
Q: Was there any flooding of first floor rooms in residence halls?
Our staff is in the process of thoroughly inspecting all facilities for potential damage. It appears that no significant water damage has occurred in any residence halls. Some minor leaks may have occurred around windows and doors. Housekeeping and facilities are working hard on clean-up efforts so we are prepared when all of our students return to campus.