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University Computing and Information Services
PO Box 1510
Pembroke, NC 28372

Phone: 910.521.6260
Fax: 910.521.4337
Email: ucis@uncp.edu

Location: D.F. Lowry Building, Room 110
Campus Map

Step-by-step: registering for a resnet account

To register your computer with ResNet, you must be in your own dorm or apartment. If your computer has already been registered in another dorm or apartment during the current semester, call the Help Desk at 521-6260 for further assistance.

Using a Category 5 LAN network cable, connect the computer to the wall outlet (data port, NOT telephone port). The correct cable will not fit in the telephone port.

NOTE: If you get a message that "Your Copy of Windows is not Authenticated" during the process, YOU MUST RESOLVE THIS ISSUE WITH MICROSOFT. It is your responsibility to maintain your computer system.

New students:

You need your network account to register for a ResNet account. If you registered for classes using BraveWeb, you have already activated your account. To activate your network account, please go to https://braveweb.uncp.edu/account/start/index.htm.

Click here for step-by-step instructions for ResNet registration.

Returning students:

Do not try to login to Clean Access yet. Please register first. Click here for step-by-step instructions for ResNet registration.

NOTE: You may get the security certificate warning message (see bolow) when being redirected to login to ResNet or download Clean Access. Click Continue … . It is a safe site.

Step-by-step instructions for ResNet registration

1. Start an internet browser. You should see the ResNet registration page. If it is not, key in this address:

   http://152.21.100.1
   
   

2. Please read the policy statement, complete the registration form and click on the I Agree button to register your computer on the compus ResNet network.
   
   
   
   
   
3. Restart the computer. If you are a returning student with the same computer, click here to skip to 8. Otherwise, please go to 3.
   
   
4. Open the browser and this page should appear. Login to ResNet.
   
   
   
   
   
5. Disable Windows & anti-virus firewalls. After the download is complete, then re-enable them.
   
   
   
   
   
6. Save the CCAAgent_Setup.exe file to the desktop. Then double-click the icon on the desktop to run the installation.
   
   
   
   
   
7. Follow the prompts until complete.
   
   
   
   
   
   
   
   
   
8. You now see the Clean Access Agent window. Leave the “Remember Me” box unchecked and login. If this window does not open, right-click the Clean Access icon near the clock and select Popup login window.
   
   
   
   
   
   
9. At the Security Alert message, click Yes to proceed. It is a safe site.
   
   
   
   
   * If you get an Alert message -- Revocation information for the security certificate for this site is not available. Do you want to proceed?-- please click here to go to the Revocation Solution page.
   
   
   
   
10. You now have temporary access to update the computer. Click Continue.
    
    
    
    
    
11. Follow the instruction to update the system.
    
    
    
    
    When all updates are complete, the computer should have unlimited Internet access.
    
    

Updated: Thursday, May 15, 2008