Does DoIT work on Student computers?
There is no computer repair shop on campus and no support for problems such as malware, a computer that is not functioning properly or software installation. Support is provided for troubleshooting a connection to BraveWiFi and to residential students for troubleshooting network and Internet connectivity issues including the SafeConnect Policy Key. For assistance with these issues, contact ResNet Support.
How do I get a game system (Xbox One/PS4/Wii) online?
You can find instructions for connecting your game system online here: http://www.uncp.edu/doit/resnet/game/
What if my technology question does not appear here? Who can I contact?
You can contact the DoIT Help Desk by phone at 910.521.6260, by visiting DF Lowry 110, or by email at firstname.lastname@example.org
We have new faculty/staff starting today. What forms should they fill out?
I need to do an assignment in an application I've never used. Can you walk me through this or can I get training or assistance?
DoIT does provide training for students on some software packages:
I need to update my computer software to Office 365. Does UNCP offer student rates?
The UNCP Bookstore does offer an educational discount on select software packages: www.uncp.edu/bookstore/
If you have further questions, you can contact the Bookstore at 910.521.6222.
I need more storage than the 1GB provided by UNCP. Where can I get access to more storage?
Microsoft's OneDrive service can be used in conjunction with BraveMail to store more data:
How do I get my student email setup on my cell phone or tablet?
View the BraveMail setup on mobile device instructions: