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Hours of Operation

Fall/Spring Semester Hours 
beginning January 23, 2017
Monday-Thursday 7:45am-6pm (Bookstore)
Monday-Thursday 7:45am-8pm (Convenience Store)
Friday 7:45am-4pm (Bookstore and Convenience Store)
Saturday 10am-2pm (Bookstore and Convenience Store) 

SUMMER HOURS  (May 8-August 12, 2017)
Monday-Thursday 7:45am-5pm
Friday 7:45am-4pm 
Saturday CLOSED

Monday, May 29, 2017 Memorial Day
Tuesday, June 6, 2017-Saturday, June 10, 2017 Fiscal Year End Inventory
Tuesday, July 4, 2017 Independence Day


Class Rings

The UNCP Bookstore is your number one choice for quality Class Rings. Jostens provides a large selection of official UNCP Class Rings in various styles and features. Representatives from Jostens come monthly to our store to assist you in your Ring purchase. The Upcoming Schedule is posted throughout our website and on campus. We encourage you to stop by the UNCP Bookstore and pick up a catalog and start your decision making. Then visit with the friendly Jostens staff on their upcoming visits. class rings

View your official collection of UNC Pembroke Class Rings by Jostens.

All University of North Carolina at Pembroke rings are backed by a Jostens Lifetime Warranty and are protected against loss or theft by Jostens Ring Loss Insurance. Certain terms and conditions apply.
For more information contact Jostens. (see link provided below).


Jostens has added a pretty neat feature to their website. You can visit the site and design your very own class ring. You can access this site by accessing Josten's website or by the following link. A demonstration of this feature will allow you to design the ring and preview what it would look like before you place your order. You can order it from Jostens website or you can simply print it out and bring to our upcoming Ring Dates at the Bookstore.


Visit the UNCP Bookstore and check out the great savings on your college ring of choice. The Jostens Representatives will be available on the following dates:
Jostens College Ring Representatives will be in the UNCP Bookstore unless the following dates/times denote otherwise

March 16, 2016  10:00 a.m. - 7:00 p.m.  Grad Finale - UC Annex
March 17, 2016 10:00 a.m. - 4:00 p.m. Grad Finale - UC Annex

  • If you need to contact Jostens Consumer Service Center Consultants please call 1.800.854.746


Return to Graduation

Faculty Information

UNCP Faculty please use this page for UNCP Bookstore information. Links are provided below.

Please view our Frequently Asked Questions for Faculty under our FAQs page.


Please view our Textbook Page for Textbook information.

Here are some quick links for our Faculty Textbook Information:
Online Textbook Adoption Login Portal
Click here
for Online Textbook Adoptions Login portal.

Faculty Textbook Information

Click here for Faculty Textbook Information

UNCP Bookstore Textbook Adoption Policy
Please visit our Textbook Adoption Policy

Book Usage Policy
Please visit our About Us page for the Book Usage Policy.



The UNCP Bookstore has personalized graduation announcements available via the Jostens web site  uncp

Orders have to be placed at least two weeks in advance to insure timely delivery.

The UNCP Bookstore also stocks Generic Graduation Announcements during the time that Caps and Gowns are distributed.




Return to Graduation


Welcome to the UNCP Bookstore's Graduation Center. Our Graduation Center features information concerning Caps/Gowns, Announcements, Class Rings, Diploma Frames/Graduation Accessories, Grad Finale, and Special Offers. All your Graduation Items are provided by the professional at Jostens.


All undergraduate and graduate cap and gowns are available at the UNCP Bookstore. Caps and Gowns are distributed during Grad Finale (during both semesters) and following Grad Finale in the UNCP Bookstore on designated pick up days during regular business hours. Spring 2017 Cap/Gown Pick Up Dates:  April 3, 2017 - through graduation during regular business hours.

Cap and Gown Pick Up For Students

For those graduates that do not attend Grad Finale, you can pick up your cap and gown in the UNCP Bookstore during the previously mentioned times. Regalia must be picked up in the UNCP Bookstore during regular business hours. If you cannot pick up your cap and gown, we can mail them to you. A shipping and handling fee of $12 (undergraduate candidates) $15 (graduate candidates) will be charged on all orders shipped. We will need your height and weight in order to give you the proper fit.

Spring 2017 - April 3, 2017 through graduation during regular business hours.

All faculty and administrators cap and gowns may either be rented through or purchased from the UNCP Bookstore either in our Custom Regalia Sales or Regalia Rental services. Check the Graduation Center page here or our Events page for upcoming rentals and sales at the UNCP Bookstore.



The UNCP Bookstore and Jostens will hold a Faculty Fine Quality Academic Regalia sale to allow you to take advantage of a special limited-time offer. 

Please contact Shenna Christian, Customer Service Coordinator, at 910-775-4214 for further information. 

A representative from Jostens, trained in academic dress and protocol, will be on hand to assist with your measurements and orders and to answer any questions you may have. 

This will be an opportunity for you to have a complete set of custom tailored regalia made for you at the best price available in the last decade.

The featured ensemble includes: the Sussex, our most popular doctoral gown - a six-sided tam, a silky doctoral tassel, and our deluxe doctoral hood - all for $465.85*. In addition, a new master gown promotion has been added this semester. This promotion includes the master gown, hood, mortarboard and tassel for $325.25*. A discount of 20% will also be available on fine quality orders for individual pieces not available in the promotions described above. Orders taken at this event will be shipped in 8 to 10 weeks and must be paid by check or charge at the time of ordering.

Whether you are buying a complete outfit, replacing part of aging regalia you already own, or deciding at last it really would be more practical and convenient to buy rather than rent - you can’t lose with this limited time offer. 




The end of the semester is quickly approaching and the Bookstore staff is working hard to prepare for a smooth graduation. With this in mind, we are now taking rental regalia orders for the Spring commencement ceremonies.

If you need to rent regalia and have not rented in the past, please stop by the UNCP Bookstore to complete a rental form prior to March 21. If you have rented regalia before and need to rent again, you may simply email Shenna Christian at shenna.christian@uncp.edu or contact the Bookstore at 521-6222. 

Regalia delivery cannot be guaranteed for any orders placed after March 21 for Spring commencement. Late orders will be accessed a $45.00 processing fee.

The rental fees are as listed below:


Doctorate Degree

Tam, Tassel, Gown & Hood               $84.95

Hard Cap, Tassel, Gown & Hood      $71.95

Cap, Tassel & Gown                           $38.95

Hood Only                                          $33.95

Gown Only                                         $27.95


Master’s Degree

Cap, Tassel, Gown & Hood                $60.95

Cap, Tassel & Gown                           $31.95

Hood Only                                          $28.95

Gown Only                                         $24.95

Bachelor’s Degree

Cap, Tassel, Gown & Hood                $54.95

Cap, Tassel & Gown                           $28.95

Hood Only                                          $25.95

Gown Only                                         $20.95

Please contact the UNCP Bookstore at 521-6222 to schedule your appointment. Seven weeks lead time is needed to guarantee hood colors for rental regalia; hood colors subject to availability with less than seven weeks. Generally, the correct degree color can be provided but the underside colors on the hood which represent the school that awarded the degree may not be available.


TBA for October 2017
TBA for March 2018

Bookstore Open for The Graduate School Commencement Friday, May 5, 2017, inside the Givens Performing Arts Center lobby during the service.
Bookstore Open for Undergraduate Commencement Saturday, May 6, 2017 beside Starbucks and the D. F. Lowry Building in the Spirit Shop during the service. Bookstore Open Saturday, May 6, 2017, 8 a.m. - 2 p.m.

Distance/Online FAQs


Below are various Frequently Asked Questions for our Distance Education/Online Students. We hope these will answer questions you may have.


What information do I need to place an order?
You will need a detailed student schedule from BraveWeb.

What is the difference between Required and Optional Textbooks/Course Materials?
There are two types of books/course materials: Required and Optional.
Required books are books that are required by the professor. Optional books/materials are not required by the professor; however they may prove beneficial to your course work. On the Online Catalog of our website, Required text/course materials are denoted with a R. Optional texts/course materials are denoted with an O.

Why are Used books not always available?
We offer Used books whenever possible. We obtain Used books through our buyback program.

Are your Used books in good condition?

Used books range in quality from a pristine book owned only once before by a student who treated it with care, to a book that has been owned by several students and is worn with creased pages and highlighting. A used book might have any of the following:

handwritten notes
highlighting (slight to heavy)
normal wear and tear
rounded corners
faded covers
creased/folded pages

What is your privacy policy?
It is the UNCP Bookstore's policy to respect the privacy of all of our users's personal information. At no time, do we sell, trade, or rent user's email addresses or name/address for marketing purposes.

Why do you need my email address/contact information?
Your contact information is used to provide you with order confirmation/tracking information.
What security measures do you take to protect my information?
All of your order information, along with name, address, and payment information is encrypted using a secure server for utmost security. Our site is secured through for encryption of data.

What payment options do I have?

We only take Financial Aid or Credit Cards for payment of textbooks. Please make sure you have contacted the Financial Aid office to have your Bookstore Account opened. Please note that you have to request an account for each semester as well as for each summer session.

How long will it take for my order to ship after I've placed it?
For Financial Aid Accounts, Order are shipped within 24 hours, Monday-Friday (except holidays) once accounts have opened. For Credit Card orders, orders are shipped within 24 hours, Monday-Friday (except holidays). You will receive an order confirmation email when your shipment has left our facility in Pembroke, NC. The email will include a tracking number (FedEx shipments only).

Orders placed after 10am on Fridays will be shipped the following Monday.

How long will it take for me to receive my order once it has been shipped?


FedEx Ground shipment delivery date is an estimate. Transit time is not guaranteed but is approximately 3-7 business days (Monday-Friday, except for holidays).
FedEx 2nd Day and Next Day Air orders placed before 12 pm EST (Monday-Friday, except for holidays), will be shipped on the same day your order is placed. Orders placed after 12 noon EST may not ship until the next business day. FedEx Air shipments transit times are guaranteed.

FedEx packages may require a signature at the time of delivery, dependent on the discretion of the FedEx driver.
FedEx services are delivered during business days (Monday-Friday, except for holidays.

For more information regarding standard delivery times in your area, please contact FedEx at (800)GO FEDEX.

USPS Priority Mail
Priority mail is only recommenced for shipping to APO/FPO and PO Box addresses. Priority Mail with the United States Postal Service is a non traceable service and does not have guaranteed delivery times.

International Shipping
Your order will be processed and shipped within 48 hours (Monday-Friday, except for holidays) following receipt of your order.
Please note: an additional shipping charge will be levied on all backordered items.

Will the FedEx driver leave my package at my doorstep?
FedEx packages may require a signature at the time of delivery. It is at the discretion of the FedEx driver. If you will not be at home at the time of delivery, please leave the driver a singed note stating you want your package left at the doorstep.

Where will my package be left if I live in an apartment or condo?
If you live in an apartment or condo and will not be at home during the time of delivery, please leave a signed note stating that your package be left at the apartment office. If you do not have such an office, in your complex, please make arrangements with FedEx to get your package from the local FedEx hub.

Do you offer expedited shipping on orders?
FedEx 2nd Day and Next Day Air shipping options are available in most locations and are both traceable and are guaranteed during business days (Monday-Friday, except for holidays).

What happens during cases of severe or inclement weather? Will I receive my packages during estimated delivery time?
FedEx does not guarantee delivery times during severe or inclement weather conditions. They will strive to ship it as soon as weather conditions are permissible.

How do I ship a package to an APO/FPO address or to a PO Box?
USPS Priority Mail is the only option to ship to an APO/FPO address or PO Box address. Please note this service does not allow for shipment tracking nor can you guarantee packages.

What is the transit time for Priority Mail packages?
Priority Mail typically takes 3-7 business days for domestic shipments, including PO Boxes. For APO/FPO addresses, transit time can be up to 3-4 weeks. This is a non-traceable shipping option. Transit times are not guaranteed with Priority Mail.

Is Priority Mail a recommended service and can I track my package?
Priority Mail is non-traceable and therefore not a recommended service. If possible, we recommend that you use FedEx for shipment.

How do I track my order?
Once your order has been successfully submitted, you will receive two emails. The first email will be an order recap, the second will be your shipping confirmation. You can trace your shipment online at http://www.fedex.com .

Can I cancel my order for a refund?
Once an order has been finalized, you cannot make changes or cancellations to the order. You may return your package once received, provided it is within the normal deadline for returns.


Please view our updated Returns Policy
Updated June 11, 2010

Textbooks may be returned for full credit within the first seven days of the Fall and Spring semesters, and within the first three days of the Summer I and II sessions. Textbooks for pre-sessions, intra sessions and all other abbreviated sessions are eligible for a refund within forty-eight hours of the beginning of the course. The original itemized cash register receipt is required for a refund during the Fall and Spring semesters. The original itemized cash register receipt and a copy of the student’s class schedule is required to obtain a refund during summer sessions. New books must be in the original selling condition. A full refund cannot be given for textbooks that have been written in, had the plastic removed, or have been damaged in any way. No refunds will be given on course pack materials or digital textbooks. Textbooks purchased after the seventh day of the Fall or Spring semesters or after the third day of a Summer I or II semester are considered FINAL SALES and no refunds will be given. 

Students who drop a course may return their books within 48 hours after the course is dropped, provided the Bookstore has not started processing returns. A copy of the student’s detailed schedule that reflects the dropped course and a receipt is required.  Returns processing starts four weeks after classes begin in the Fall and Spring semesters and two weeks after classes begin in the Summer sessions. 

General Merchandise may be returned for a full exchange up to two weeks from the date of purchase provided that it is accompanied by a cash register receipt.  Exceptions:  there are no refunds on magazines, technology products, opened ink cartridges, gift cards, iTunes cards, clearance merchandise, special orders or products marked “no returns.” 

Computer Software cannot be returned once the package has been opened.

Terms of Refund?
Your package contains your books, your sales receipt, a copy of our Return Policy, and a Return Merchandise Authorization Form. Your back of your sales receipt shows our Return Policy. We will also include another copy of our Return Policy. If you need to refund a textbook bought online, you must follow the return policy mentioned above. You must also complete a Return Merchandise Authorization Form (RMA). This RMA form must be sent to the UNCP Bookstore's Shipping/Receiving Coordinator for approval. You will then be contacted by the Bookstore with a RMA number. The RMA number must be displayed on the outside of the box when you send your book(s) back. All returns must arrive at the UNCP Bookstore and meet regular returns deadlines. Books sent back without a RMA number will be held for pickup or returned to sender.

What address do I use to return my shipment?
UNCP Bookstore
Attn: Shipping/Receiving Department
RMA Number:
One University Drive
Pembroke, NC 28372-1510

How long do I have to return my order?

Must be returned before the last day for refunds on textbooks.

How will I be credited for my return?
Credit will be issued in the same manner the payment was originally made. If your order was purchase with your Financial Aid/Bookstore Account, the credit will be made to your Financial Aid provided accounts are still open. Any course materials received outside of the returns timeframe will be considered ineligible for a credit.


To view our Buyback FAQ's please click here.

Return to Distance Education

Distance Education


DISTANCE EDUCATION & ONLINE COURSES FAQs What are Distance Education & On-Line Courses?
Distance Education courses lead to earned credit toward a degree offered on-line or at UNCP's offices at Sandhills Community College, Richmond Community College,Fayetteville Technical Community College, Fort Bragg, Montgomery County Community College and various other locations.
More Distance Education/Online Courses FAQs
To view more distance education/online courses FAQs please click here.
Where do I purchase my books?
For classes taken at any Distance Ed site or courses taught online, textbooks can be ordered online or purchased from the UNCP Bookstore (see below).


Financial Aid accounts for Bookstore use for the SPRING SEMESTER 2015 January 7-23, 2015.

Last day to return a textbook
Wednesday, January 21, 2015

Proceed to NEW UNCP Campus Web Store

FINANCIAL AID ONLINE ORDERING DEADLINE - SPRING 2015 - Friday, January 23, 2015 by 4 p.m.

To look up Textbooks on our New Campus Web Store, click on Textbooks, Select Campus, Select Term, Select Department, Select Course Number, Select Section Number.
Click View Books, then your books will be listed.

To purchase, you will have to Create User before purchasing to set up your shopping cart information.


We now offer ONLINE buyback for our Distance Education students. Click below to sell your books online.

Guaranteed Buyback

Welcome to the UNCP Bookstore's Guaranteed Buyback Program Website. We hope the information within these pages will answer your questions about Guaranteed Buyback. If you are not familiar with Guaranteed Buyback, we invite you to browse this information at your convenience.

guaranteed buyback


What is Guaranteed Buyback ? A program for University of North Carolina Bookstores mandated by the UNC System General Administration to help reduce the cost of textbooks for students.
How does a book become a part of the Guaranteed Buyback Program? Academic Departments choose the books which will be a part of the program by committing to use the text for a minimum of three years.
What books are included? The books that are part of the program are identified with a sticker and a shelf tag. A listing of the books in the program is provided throughout the textbook department.
What if my book was purchased used? All books, new or used, which are in resalable condition and have a Guaranteed Buyback sticker, are bought back at half of the purchase price.
Will any other books be bought back for half of the purchase price? Yes, Many books that are re-adopted for the next semester will be bought back for half of the new price, regardless of the book being listed in the Guaranteed Buyback program and having a sticker.
Will I receive Guaranteed Buyback Pricing for books purchased and sold online from another entity? No, Guaranteed Buyback applies only to those books purchased from the UNCP Bookstore.
Where can I find out if my books are part of the program? Click here for a list.

The UNCP Bookstore would like to thank the Departments below for participating in the Guaranteed Buyback Program and for assisting us in reducing the cost of textbooks for UNCP students. By committing to re-use textbooks for a minimum of 3 years, students will receive 50% of the purchase price at buyback on these titles and more used books will be available for students the following semester.

List of Guaranteed Buyback Titles:



***Please note Guaranteed Buyback is not offered on bundled packages of textbooks

Do you have questions about our buyback processes, please view our Buyback Frequently Asked Questions (FAQs).


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