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Contact Information

Student Health Services
PO Box 1510
Pembroke, NC 28372

Phone: 910.521.6219
Fax:
910.521.6549
Email:
shs@uncp.edu

Location: Student Health Services
Campus Map

 


STUDENT HEALTH INSURANCE

*Note: The Insurance waiver process for the Spring 2010 semester begins on November 1, 2009 and will end on January 20, 2010. See instructions below for completing a waiver. If you plan to keep the Student Health Insurance, do nothing and you will be billed.

All registered students taking nine (9) or more credit hours are required to purchase the student injury and sickness insurance plan, with the following exceptions: distance education students and students who submit evidence of equivalent coverage satisfactory to the policyholder may waive coverage. If you do not submit a waiver form then you will automatically purchase the Student Health Insurance and the charge will remain on your student account. If you have any questions, please contact the Cashier's Office or Student Health Services.

If you have any questions, please contact Student Health Services at 910-521-6219.

For more information on Student Health Insurance, visit www.studentinsurance.com.

 

SETTING UP YOUR ACCOUNT

All students enrolled in the campus endorsed insurance plan must set up their account online
This is the first step to getting information and managing your Pearce & Pearce insurance needs on-line, including:

  • Online Claim Info
  • Printing Temporary ID Card
  • Benefits (Plan Summary)
  • How To Use Your Plan
  • Insurance Definitions
  • How To File A Claim
  • How To Read An EOB
  • Medcost Network Provider Search
  • Insurance Contact Information

Follow these steps to set up you Pearce & Pearce on-line account:

  • Go to studentinsurance.com (in the search box type UNCP)
  • Choose "My Account" at the top of the left-hand yellow column. A drop-down menu with appear. Choose "Create Account." This will bring you to a Student sign-on page. Students who have already set up their accounts can enter their e-mail address and chosen password. Students who still need to set up an account should click on the "Create Account" link at the bottom of the sign-on dialog box. This will take users to the "Create Account" page.
  • The next page asks students to input their student id, last name, date of birth, and e-mail address. Then they choose a password with 6-12 characters, including at least 1 upper case letter, 1 lower case letter and 1 number. Students enter the chosen password twice to confirm their choice, then click on the button "Create Account".
  • The next screen asks for the zip code on file with Pearce & Pearce as an additional security check. This will be the zip code where your insurance ID card was sent.
  • Once your request is processed (usually within 24 hours), you can login to your online account, print a temporary ID card, check on claims in process and change your profile as needed.

If you have any questions, please contact Student Health Services at 910-521-6219.

 

TEMPORARY ID CARDS

Permanent insurance cards will be mailed to the student’s home address in the next few weeks. However, students who have an on-line account with Pearce & Pearce, either by requesting a waiver or setting up an account in the mandatory plan on-line, can print out a temporary ID card by going to the student insurance website:

  • Choose UNCP from the drop-down menu.
  • Choose My Account from the Yellow bar on the left-hand side of the screen.
  • Choose Print Temporary ID Card. This will take the enrollee to a secure area where the appropriate school year, student’s e-mail address and password previously set up in the Pearce & Pearce website are required.
  • Once this information is submitted, the user will be taken to a screen where the student’s name, coverage period, effective date, termination date and current status will be shown.

Choose the VIEW button under ID, hit enter, and all pertinent policy information will be shown. The student can now print a temporary insurance card from this screen by choosing Print Temp ID Card. The temporary ID card shows coverage information in the first box and claims filing information in the second box. This card should be sufficient for use until the permanent card arrives.

If you have any questions, please contact Student Health Services at 910-521-6219.

 

WAIVER PROCESS

All registered students taking nine (9) or more credit hours are required to purchase the student injury and sickness plan, with the following exceptions:  distance education students and students who submit evidence of equivalent coverage satisfactory to the policyholder may waive coverage.  If you do not submit a waiver form then you will automatically purchase the Student Health Insurance and the charge will remain on your student account.  If you have any questions, please contact the Cashier’s Office or Student Health Services.

For more information on Student Health Insurance, visit www.studentinsurance.com

How to complete your insurance waiver:

  •  Go to www.studentinsurance.com
  •  Select your college
  •  Select waiver
  •  Select new
  •  Complete the waiver process
  •  You will be required to supply your health insurance information for verification.
  •  Make sure that you print and keep your confirmation number.
  •  Print email notice for approval or denial.
  •  Waivers submitted during the fall semester are also valid for the spring semester.
  •  If you need to cancel your waiver and enroll into the Student Health Insurance Plan, go to www.studentinsurance.com
  •  Waivers are only valid for the current academic year and will need to be updated each fall semester.
  •  If you want the school insurance, do nothing and you will automatically be billed each semester.

Reminder

Students are required to submit proof of health insurance for each fall semester that they attend.  Complete your waiver online at www.studentinsurance.com

Important

Certain students are exempt from the requirements and are not eligible to purchase the Student Health Insurance Plan.
 
If you fall into one of the following and would like to purchase health insurance, you can call Pearce & Pearce at 1-888-722-1668 for other coverage options.

                Exempt:

                *Distance Education Students

                *Online Students

                *Students taking less than 9 credit hours

If you have any questions, please contact Student Health Services at 910-521-6219.

 


Updated: Wednesday, October 28, 2009

 

© The University of North Carolina at Pembroke
PO Box 1510 Pembroke, NC 28372-1510 • 800.949.UNCP (8627) • 910.521.6000