In 12 years at the Mary Livermore Library of The University of North Carolina at Pembroke, Cindy Saylor helped guide the growth and expansion of the library’s digital resources and services.
At University Computing and Information Services (UCIS), Saylor will assist the entire campus with information technology and services.
As UCIS’s newly created position of assistant chief information officer (CIO), Saylor is the primary campus contact for information technology with a focus on supporting faculty to achieve their academic mission.
As an ombudsperson, she provides leadership for the client services areas including oversight for student technology assistance, electronic classrooms, student computer labs, college-based and administrative desktop support, residential student computing network (RESNET) and desktop support. She will also supervise the help desk area.
Bob Orr, associate vice chancellor of Academic Affairs and the University’s CIO, said the new position is vital to the future of a growing University.
“We need to ensure there is a faculty voice within information technology at UNCP as we expand services to meet campus needs,” Orr said. “Cindy comes to UCIS well prepared to represent the needs of the colleges, departments and individual faculty. In this role, her extensive library background in customer service will prove valuable.
“We are excited about having Cindy in this new position,” he added. “She will play an important role in UCIS efforts to build new and better support opportunities for campus users.”
The assistant CIO works with the deans and staff to identify technology needs. Working in conjunction with the Office of Distance Education and the Teaching and Learning Center, Saylor will work collaboratively to assist with faculty support activities as well as student support.
Saylor acquired skills in the delivery of electronic information and services and developed many useful relationships across campus during her time in the library.
“I am very excited about the opportunities and possibilities afforded to promote and support the work of the faculty and staff at UNCP, and hopefully, my efforts will positively affect student learning and success,” Saylor said. “There will be many challenges and an incredible amount of work, but change doesn’t happen without its challenges, and student success is its reward.”
Saylor’s mission is to assist in delivering educational technologies and related support to the University community to positively affect student success.
“To that end, my goals are to assess continually the needs of our faculty, staff and students and to help facilitate the changes necessary for successful teaching and learning,” she said. “Touching base with our community, listening to identify needs and concerns and providing the appropriate resources will help us work smarter and collaboratively.
“I think these are very obtainable goals,” she concluded.
At the library, Saylor was assistant dean for research services and systems, responsible for management of public services and coordination of all electronic technologies.
Saylor earned a Master’s in Library and Information Studies at UNC Greensboro and a Bachelor of Arts at Clinch Valley College of the University of Virginia. She holds certificates in academic leadership, library training and photography.
An active scholar, Saylor has published in many journals and has presented at numerous conferences. She is a member of the North Carolina and American Library Associations.
Saylor served on many campus committees and activities. She was a Faculty Senator and on the Faculty Senate Executive and Faculty Governance committees, chair of the Student Affairs and Campus Life Committee and a Teaching Fellows mentor. She continues to serve as technology chair of the Strategic Planning and Resources Council (SPARC) and is a member of the Technology Collaborative Program Committee and a board member of the UNC Teaching and Learning with Technology program.
For more information about information technology at UNCP, please call 910.521.6260 or email firstname.lastname@example.org.