Instant Messaging Netiquette

• Check to see if the person is online. "Hi" is a good way to start a conversation.
• Don't write in all caps. That is considered yelling. Be polite.
• Keep messages brief and to the point.
• Use emoticons (short for Emotion Icons) when appropriate; especially to avoid misunderstandings.
• Do not over use acronyms.
• Use "Away" messages when you will be away from your desk for extended amounts of time.