SOC/CRJ 440 - Conflict Management
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Professor: Kenneth Mentor J.D., Ph.D.
E-mail:
mentor@uncp.edu
Phone:
(910) 521-6541
Office:
BA 214
Office Hours:
Monday 2:20-3:30, Friday 12:20-1:30

Course Structure

This class will include lecture, discussions, role plays, and other classroom activity. A few graded activities will be completed online. In addition to this site, much of the content in this course is included in the cjcampus site designed for this course.

Course Description

A survey of the conceptual and theoretical bases of conflict and conflict management, the institutional framework and dynamics of alternative dispute resolution, and the use of negotiation, mediation, arbitration, and other hybrid approaches for achieving conflict settlement or resolution. Specific emphasis is on the use of applied diagnostic and analytical tools, and interactive learning approaches.

Readings

Folger, J. P., Poole, M.S., and Stutman, R. K, (2005). Working Through Conflict: Strategies for Relationships, Groups, and Organizations, 5/E. Boston; Allyn and Bacon.

Katz, N. H., & Lawyer, J. W. (1992). Communication and conflict resolution skills. Dubuque, IA: Kendall Hunt.

McCorkle, S. and Reese, M. J. (2005). Mediation Theory and Practice. Boston; Allyn and Bacon.

Evaluation Criteria
  • Essay Exams (50%)
  • Class Activity (30%)
  • cjencyclopedia Entry (10%)
  • Class Participation (10%)

    A = 90% - 100%
    B = 80% - 89.99%
    C = 70% - 79.99%
    D = 60% - 69.99%
    F = 59.99% or below

Assignments

Essay Exams: (50%)

Five essay exams will be completed during the class. Exam questions, and instructions for submission, will be posted in the cjcampus online classroom at the beginning of the week in which the essay is due. Your essays should have sufficient breadth and depth to indicate more than a passing awareness of the issues raised in the questions. Grading will be determined based on the thoroughness of response and the ability to properly apply knowledge gained through readings and other class experiences. Essays should be "term paper quality." Pay attention to spelling, sentence and paragraph structure, organization, and citations. Your papers should use APA style, which is described in the Publication Manual of the American Psychological Association.

Class Activity: (30%)

This class includes a variety of in-class activities. Active participation in role plays, negotiation and mediation exercises, and other activities is expected. Your grade will depend on active participation in these activities throughout the semester. Of course, it will be difficult for you to participate if you are not in attendance.

cjencyclopedia Entry: (10%)

This class will participate in the design of the "Online Encyclopedia of Criminal Justice." Each student is expected to prepare two essays to be included in the dictionary. One essay will be an original contributions while the second will include the editing of a previously submitted essay. Plagiarism rules apply. For the original contribution each student is expected to submit a 750 word essay on a topic agreed upon in advance. These articles must be written in a formal style, similar to that used in research papers, including citations (in APA format) and links to related online material. Students will revise a previously submitted essay, bringing the older submission up to the standards above, as the second essay. More information is provided at the cjencyclopedia site.

Class Participation : (10%)

Students are expected to attend each class fully prepared to discuss the reading material required for that day. The instructor will call upon different students to share what they have learned from the readings with the rest of the class. Each student is expected to come to class with notes on the themes and main points of each of the readings. This course will be better if you talk more and I talk less. I prefer not to dominate the discussion so each of you will need to remain active throughout the semester. You all have interesting ideas and viewpoints and we learn more by sharing and trying to understand various views. 

Course Policies

Deadlines

Deadlines are not suggestions. All written material will rapidly lose points in the days following the due date. Zero points will be awarded for missed assignments.

ADA

Any student with a documented disability needing academic adjustments is requested to speak directly to Disability Support Services and the instructor, as early in the semester (preferably within the first week) as possible. All discussions will remain confidential. Please contact Disability Support Services, DF Lowry Building, 910-521-6695. Please see http://www.uncp.edu/dss/ for more information.

Class Withdrawal

Class withdrawal is your responsibility. If you disappear, we will wonder where you are. However, we will not drop you from the class. Withdrawals should follow University procedure. The student is responsible for obtaining all necessary signatures on drop slips.

Academic Misconduct

A very high price can be paid when you are caught cheating. Too high to risk. All written material must be your own composition. Appropriate credit must be given for sources used in developing your ideas and arguments. Provide appropriate citations. It is easy to see when large sections of text have been lifted from other Web pages. This is quite easy to verify as well.

It is not appropriate to submit work that was originally completed for another course.

NOTE: The penalties for engaging in any of these acts of academic misconduct will be determined on a case-by-case basis, but will follow general university guidelines as to severity.

Classroom Climate

Classroom climate is not solely the Professor's responsibility. We encourage each of you to engage in conversation on any issue. The University is a place for free speech, limited through individual choice. These choices may be altered with awareness of the real or potential reaction of others. However, you should not be intimidated into keeping quiet. We do not condone racist, sexist, homophobic, or other hateful speech. You are all adults, capable of understanding generally accepted rules of conduct and modifying your behavior in an effort to comply with these social or legal expectations. You are responsible for your behavior.

Final Grades

If grades are made available online, be advised that if there is any error the grade you receive from the registrar is your official grade. Grade changes will be made only in cases of data or computation error. Please do not ask, beg, or otherwise attempt to change a properly computed grade.

Course Outline and Schedule

Click the "Calendar," and "Web Content" buttons at the top of this page to review class expectations. Assignments and due dates are listed in the calendar page. Be sure you review the entire Outline and Calendar within the first few days of the semester. This course outline is intended to define much of what will happen throughout this course. Changes are possible. Any changes will be clearly presented to the class and will often include class discussion. Changes will apply to all students enrolled in this course, without regard to whether they were involved in the discussion.

 


Creative Commons License

This work is licensed under a Creative Commons License.

January 2006 - Kenneth Mentor