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MASTER OF SCIENCE IN PUBLIC MANAGEMENT
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Public Service Experience
2000 Chairman, Board of Adjustment Oak Island, North Carolina
Appointed to a three-year term by the Town Council and elected chair by the members of the Board of Adjustment. A quasi-judicial board that decides variances to the town's building ordinances.
1997 Director of Research, NJ Department of Human Services
Responsible for the development, implementation, and management of research and data analysis strategies and initiatives related to human services' policy. Reports on the effects of policy and planning issues and the impact on the Department's activities and the manner in which the Department should use its resources. Prepares proposals, grant applications, and concept papers for special projects and demonstrations. Provides technical assistance and expertise on human services research and policy and planning evaluation techniques to state and local agencies and organizations. Represents the Office of Policy and Planning and the Department of Human Services at internal and external meetings by preparing and presenting quantitative and qualitative results of policy analysis and its development and impact on state and local agencies. Responds to general public inquiries regarding matters related to the Department of Human Services' research initiatives and results. Maintains the research data base; distributes policy and planning research and data analysis materials and documents; and, maintains a library of research documentation as well as serve as a human services' information source to the Department staff.
1988-1996 Marlboro Psychiatric Hospital
Assistant CEO, 1994-1997 - Aids the CEO in the administration of day-to-day and "crisis" intervention activities. Initiates resolutions to problems and follows through with the solution after consultation with the CEO. Sets goals for staff that incorporate a hospital-wide view so that actions are globally beneficial. Assists the CEO in the decision process. Composes internal and external correspondence to facilitate smooth internal operation and liaison activity with the Division and the Department. Assures that the hospital is prepared for all survey agenda, including HCFA, PMR, and JCAHO. In the capacity of Standards Compliance Coordinator, a utilitarian knowledge of all applicable standards is necessary.
Quality Assurance Coordinator, 1993-94 - Supervised the Utilization Review Department. Acted as the Quality Assurance Director in the Director's absence. Utilized computer programs for Quality Assessment and Improvement indicator's management. Provided feedback to hospital discipline heads regarding the use of control graphs, and Q.A.&I. data and survey instruments for performance improvement.
Administrator, Dept. of Psychiatry, 1990-93 - Performed all administrative functions for the Department of Psychiatry. Liaison between the Treatment Teams and the Medical Director. Furthermore, acted as intermediary between the CPC and UMDNJ psychiatrists and Administration. Initiated a "Triage" report to track the daily progress of patient management problems. Developed a Department driven Quality Assurance indicator for the suicidal patient. Prepared the Psychiatry Department for all survey activity.
Program Coordinator, 1988-90 - Supervised the operation of a long-term crisis stabilization unit (Cottage 11), through a Matrix Management model, incorporating psychiatric, medical, social, and rehabilitative care to an intractable patient population. Worked closely with the Treatment Team and family members to facilitate a continuum of patient care. Developed a reentry program to ease patients back into the general population.
1969-1973 United States Navy
Private Sector Experience
1982-88 Richmond Kidney Center, NY
Administrator - Operated a hospital based and free standing, hospital affiliated renal dialysis center. Responsible for all aspects of running a proprietary health-care facility, including: staffing, maintenance, repairs, payroll, purchasing, survey preparation, staff development, profit/loss accountability, venture initiatives, budgeting and planning, fiscal reporting, quality assessment and improvement, customer relations, billing, MIS, Medicare, Medicaid and other third party liaison activities.
1978-80 Registered Professional Nurse - Operating Room St. Vincent's Medical Center of Richmond, NY