Policies, Procedures, and Resources     for Students with Disabilities

 

This publication is available in alternative formats upon request and can be found electronically at www.uncp.edu/dss/policies/policy-manual.htm.

 

Please contact Disability Support Services at (910) 521-6695.

 

 

Cover Art provided by: 

Jennifer Hogan

Winner of No Barriers! No Limits! Poster Contest, 04

 

Handbook for Students with Disabilities

 

2004-2005

 

At the University of North Carolina at Pembroke, Disability Support Services provides assistance for students with disabilities, through which documentation of disability and determination of reasonable accommodations is provided.

 

This guidebook is designed to acquaint faculty, staff, students, and guests with the procedures for ensuring access to the university for students with disabilities.  Questions,

regarding disability or reasonable accommodations, can be directed to the office of Disability Support Services.

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Table of Contents

 

I             Information…………….…………………….……………....…………..……….8

              Mission and Purpose………………….…………………………...….…….…..9

              Introduction…………………………….………………………………….……10

              Operating Principles………………………………………………………….…...11

              Rights and Responsibilities…………….………………………………………13

              Confidentiality and Release of Information………………………….…..15

              Grievance Policy ……………………………………………………….……...19

              Student Code of Conduct…………………………………………………….....29

              Pre-Admission Information……...…………………………………………..….31

 

II.     Disability Support Services—–The  Process………..……………….…..…….….32

        Qualifying for Services………………..…………………….….……….………....34

        Intake Interview………..………………………………………..……………..35

        Interim Services…………..……………………………………..…....………….35

        Temporary Medical Condition………..……………………..….….……...……...36

        Certification of Eligibility for Services……………………….……………..…….38

        Obtaining Academic Accommodations...………………………….……….…38

        Determining Reasonable Accommodations…...……………….….……….40

        Accommodations Specific to a Curriculum………………..….…………….41

        Process of Receiving Accommodations……………….……….……………..44

       Accommodation Letters……………………………….….………………….….….44

       Faculty Liaison…………………………………………...…………………........45

       Instructor-Student Contracts……..……………..…….………………...…….45

       Meeting with Instructors……………………………………………………...….46

       Types of Academic Accommodations…….………………………...…………47

       Reduced Course Load…………………………..……………………………...48

      Attendance…………………………………………………….………………....52

      Exam Modifications…………………………………………………….……...57

      Scribe……………………………………………..…………………………...…59

      Tape Recording of Lectures……………………………...……...……………...60

      Sign Language Interpreting…………………………………………….……...60

      Assistive Learning Devices (ALDS)…………………………………………..65

      Captioned Videos (CC)………………….………………………....…………..66

      Document Conversion……………………………….………………………….67

      Textbooks in Alternative Formats…………………………………………..67

      Computer Services……………………………………………………………...70

 

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Disability Conditions and Documentation Guidelines…………..……...………..…..82 Attention Deficit Disorder (ADD/ADHD) Documentation Guidelines……….……84

Learning Disability…………………………………………….………………….89

Acquired Brain and Traumatic Head Injuries………………….....…….……………...95

Visual Impairment……………………………………...…..………………………..99

Autism………………………………………………...……….……………………...104

Psychiatric and Psychological Impairments………………….....……………………..107

Hearing Impairment………………………………………………….………………..111

Chronic Health Impairments………………………………………………………….116

Mobility Impairments………………………………….…………………………..….121

 

IV.   Information and Referral…………...…………………………..…….………….130

Registrar’s Office………………………………………………..……………….…….131

Public Safety……………………………………………………………………….…...131

Facilities:  Buildings and Other…………………………………………….….……….132

TTY Technology Locations…………………………………………………………….133

Student Health Services……………….…………………………………………..….133

Bookstore……………………………………………………………………………...134

Continuing Education…………………………………………………………………..134

Career Services………………………………………………….…...………………....135

Computer Labs (Accessible)……………………...………………….…...………….....135

Counseling………………………………………………….………………………...135

Financial Planning…………………………………………….……………………….136

Library…………………………………………………….…………………………...137

Graduate Programs……………………………………………….…………………..137

Distance Learning…………………………………………….………....................138

International Student Program……………………………….……………………..139

Orientation………………………………….……………………………………….140

                                                                                           

V. Policy Statements………………………………………………...………….…....142

Equal Opportunity Statements………………………………….………….….…...143

Disability Access Policies and Statements…………………….…………….….….144

Web Accessibility Statements…………………………………….……….……….145

North Carolina Access Statement, Policies, and Procedures………….……….…..146

VI.    Appendix Contents ……….………………….…………………………………..150

VII.   Additional Forms…………………………….…………………………………..177  

 

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I.  General Information

 

Art provided by:  Justin Matthews

Honorable Mention, No Barriers!  No Limits! Poster Contest, 04

 

Contest

 

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Mission

Our mission is to create an accessible community where people are judged by their ability, not their disability.  Disability Support Services strives to provide individuals with the tools by which they can better accomplish their educational goal.

 

 

Purpose

Disability Support Services provides, arranges, and coordinates accommodations for courses, programs, services, activities, and facilities.   Disability Support Services is the designated office that obtains and files disability-related documents, certifies eligibility for services, determines reasonable accommodations, and develops plans for the provisions of such accommodations for students with disabilities.

 

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Introduction

 

The University of North Carolina at Pembroke is one of sixteen universities that comprise the University of North Carolina.  UNCP has a thirteen-member Board of Trustees and like the other institutions of the University of North Carolina is subject to the governing regulations of the Board of Governors of the University of North Carolina.

 

UNC Pembroke is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on color, national origin, religion, sex, age, or disability.  UNC Pembroke is committed to providing services for all students with disabilities in accordance with Section 504 of the rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990.

 

It is the policy of the University that services are available for any student who, through a recent assessment, can document a disability.  The administration provides appropriate services, including: 1) support, counseling, and services, and 4) physical assistance within the classroom.

 

In general, University policy calls for reasonable accommodations to be made for students with disabilities on an individualized and flexible basis.  It is the responsibility of students with disabilities, however, to seek available assistance at the University and to make their needs known.  The University office that helps ensure equitable access for students with disabilities is the office of Disability Support Services and is located in D. F. Lowry, Room 115.

 

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Operating Principles

 

The University prohibits and actively discourages discrimination against people with disabilities. Toward this end, the University community will continue to develop training and resources to promote sensitivity and awareness of disability issues.

 

The University is committed to providing equal access and reasonable accommodations for people with disabilities. The University will continue to develop and coordinate policies and procedures, and provide services and access to employment, academic programs, co-curricular activities, and facilities.

 

The Chancellor and administrative officers will provide leadership in improving access for people with disabilities and will be responsible for implementing the principles of equal access at the University.

 

The University will organize disability services in a way that promotes, to the greatest extent possible, increased independence for people with disabilities and that engages the entire campus community in access issues.  The goal of reasonable accommodations will be to increase rather than decrease opportunities for people with disabilities. 

 

 

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Operating Principles, continued

 

In order to respect the independence, rights, and dignity of people with disabilities, the initiative requesting an accommodation or identifying oneself as having a disability must come from the affected individual.

 

The University will treat data on people with disabilities with confidentiality in accordance with data privacy laws and established University regulations. No information will be collected for administrative purposes except information that is essential for program development, implementation, determination of reasonable accommodation, or as required by law.

 

College administrators, faculty, and staff will encourage institutional cooperation to collect, develop, and disseminate knowledge about creating accommodating environments for people with disabilities.

 

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Rights and Responsibilities

Rights and Responsibilities of People with Disabilities

 

People with disabilities at The University of North Carolina at

Pembroke have the RIGHT to:

 

*            Equal access to courses, programs, services, jobs, activities, and facilities offered through the university;

*            An equal opportunity to work and to learn and to receive reasonable accommodations, academic adjustments, and/or auxiliary aids and services;

*            Appropriate confidentiality of all information regarding their disability and to choose to whom, outside of UNC-P, information about their disability will be disclosed, except as disclosures are required or permitted by law;Information which is reasonably available in accessible formats.

 

People with disabilities at The University of North Carolina at

Pembroke have the RESPONSIBILITY to:

 

              Meet qualifications and maintain essential institutional standards for courses, programs, services, jobs, activities, and facilities;

              Identify themselves as individuals with disabilities when accommodations are needed and seek information, counsel, and assistance, as necessary;

         Demonstrate and/or document from an appropriate professional how the disability limits their participation in courses, programs, services, jobs, activities, and facilities;       and, Follow published procedures for obtaining reasonable accommodations, academic adjustments, and/or auxiliary aids and services.

 

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Rights and Responsibilities, Continued

 

Rights and Responsibilities of The University of North Carolina at Pembroke

 

UNCP has the right to:

 

*            Identify and establish essential functions, abilities, skills, knowledge and standards for courses, programs, services, jobs, activities, and facilities and to evaluate students on this basis;

*            Request and receive, through Disability Support Services, current documentation that supports requests for accommodations, academic adjustments and/or auxiliary aids and services;

*            Deny a request for accommodations, academic adjustments and/or auxiliary aids and/or services if the documentation demonstrates that the request is not warranted or if the individual fails to provide appropriate documentation;

*            Select among equally effective accommodations, adjustments and/or auxiliary                  

            aids and services;

              Refuse an unreasonable accommodation, adjustment, and/or auxiliary aid and/or       

            service that imposes a fundamental alteration on a program or activity of the    

            university.

 

UNCP has the RESPONSIBILITY to:

 

*            Provide information to faculty, staff, students, and guests with disabilities, in accessible formats upon request;

*            Ensure that courses, programs, services, jobs, activities, and facilities when                viewed in their entirety, are available and usable in the most integrated and appropriate setting;

*            Evaluate students and applicants on their abilities and not their disabilities;

*            Provide or arrange reasonable accommodations, academic adjustments, and/or auxiliary aids and services for students with disabilities in courses, programs, services, jobs, activities, and facilities

*         Maintain appropriate confidentiality of records and

           communication, except where permitted or required by law.

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Confidentiality and Release of Information

 

Confidentiality

Disability Support Services is committed to ensuring all information regarding a student is maintained as confidential as required or permitted by law.  Any information collected is used for the benefit of the student.  This information may include test data, grades, biographical history, disability information, performance reviews, and case notes.

 

Guidelines about the treatment of such information have been adopted by Disability Support Services and are rigorously followed and are shared with students.  These guidelines incorporate relevant university, state, and federal regulations established by relevant professional associations.

 

Disability Support Services operates under the following confidentiality guidelines:

 

No one has immediate access to student files at Disability Support Services except staff from this office.  Staff members sign pledges of confidentiality.  (See appendix A)  Any information regarding disability gained from medical examinations or appropriate post-admission inquiry shall be considered confidential and shall be shared with others within the institution on an educational need-to-know basis only.  Disability-related information is treated the same as medical information.  For example, UNC-P faculty and staff do not have a right to access diagnostic information regarding a student’s disability; they need to know only the accommodation recommended as appropriate to a student’ s

 

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Confidentiality, Continued

 

disability.  If a student has requested an accommodation, the student will be informed, in advance, as to what information is provided to faculty or staff.  To protect the confidentiality of students, Disability Support Services limits access to all disability-related information.  All disability-related information must be filed with Disability Support Services.

 

*  Information in files will not be released except in

accordance with federal and state laws.  Exceptions to

confidentiality are:

 

Proper authorities will be notified when a student intends to harm his/her self or others.

Proper authorities will be notified when a student reports physical abuse, neglect, or sexual abuse as children or as vulnerable adults.

Proper authorities will be notified when students describe or report sexual exploitation by counseling or healthcare professionals.

Student’s files may be released pursuant to a court order.

 

*  Students may give written authorization for the release of information when they wish to share it with others. (See Appendix B)  Before giving such authorization, students should understand the information being released, the purpose of the release, and to whom the information is being released.  Information will not be released without written consent unless required by federal or state law.

 

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* Disability Support Services may charge a reasonable fee for costs incurred in connection with copying information.

 

* Students have the right to review their own files.  An

appointment with the Director is required to review files.  Files may not be taken to another location without permission form the Director.

 

* Student records will be kept five years from the last date of accessing services.  Files will be shredded and discarded at that time. (See Appendix C)

 

Release of Information and Security of Disability-Related Documents

Disability Support Services has established procedures for retaining any documentation or correspondence related to students' disabilities. These procedures result from compliance with the Americans with Disabilities Act of 1990.

 

All disability-related documents are kept in Disability Support Services.  These include any documents regarding students' disabilities. The law does not allow for other

departments or individuals to keep any copies of such documentation within departments or offices.

 

* Any existing information related to students’disabilities, including medical reports, should be forwarded to Disability Support Services.

 

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*  Verification of disabilities and determination of reasonable accommodations will be made by Disability Support services.  After the analysis of disability-related documents, determination of reasonable accommodations and their impact on altering essential elements of the curriculum, letters documenting these determinations will be written to the instructors and delivered by the student.

 

*  Students may request a copy of their documentation.  The minimum fee for making photocopies of the documents is $12.50.  There is an additional charge of $0.25 per page for each page over 25.  Requests for photocopies of documentation will be processed within five business days.  Students must fill out a form for each request. (See Appendix D)  If students arrange for the documents to be mailed, appropriate additional fees will be added.  Confidential information provided by third parties will not be released or copied without written consent of the third party.

 

*  Documentation will be kept on file five years.  After that, Disability Support Services has the right to destroy all information in a file, unless the individual has requested otherwise.

 

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UNC Pembroke Grievance Process for Students Denied Reasonable Accommodations or Subjected to Discrimination Because of a Disability

 

I.  Purpose

 

Students with disabilities are responsible for contacting Disability Support Services if reasonable accommodations are not implemented in an effective or timely manner.  Disability Support Services works with faculty, staff, and disabled students to resolve disagreements regarding recommended accommodations.  The Complaint, Grievance, and Appeals Process, as outlined below, will facilitate an internal, informal basis for filing a complaint, grievance, and finally, appealing a denial of accommodations and for grieving instances of inappropriate discrimination in violation of the Americans with Disabilities Act (ADA) or Section 504 of the Rehabilitation Act of 1973 (Section 504).  Any student with a disability who believes he or she has been discriminated against on the basis of that disability may use this process to file a grievance with the Student ADA Coordinator located in the Office of Student Affairs, Room 248, Lumbee Hall at the University of North Carolina at Pembroke or with the Office of Civil Rights.   

 

A student may pursue a grievance if he or she believes that a University employee (including faculty, staff, and agents--hereafter, referred to only as the Employee) has discriminated against the student because of his or her disability or has improperly denied the student a reasonable accommodation. Upon request from any student, the Director of Disability Support Services will provide guidance about the appropriate process for redress of a particular complaint

 

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If the complaint is against the Office of Disability Support Services, the student may obtain guidance from the Student ADA Coordinator in the Student Affairs Office in Lumbee Hall about the process.

 

A grievance which is found to be intentionally dishonest or willfully disregards the truth is a violation of the UNCP Student Code of Conduct, item # 2, Furnishing false

information to the University with intent to deceive.  Students violating this code will be subject to disciplinary action. 

 

The University prohibits retaliation against any student for filing a grievance under this process.  Any retaliation directed to the complainant as a result of the filing of a grievance under this process is against state and federal laws and UNCP Policy.

 

What May Be Grieved:

 

An action or decision may be grieved only if it involves discrimination against a student because of his or her disability or if it results in the improper denial of a reasonable accommodation.  This process may not be used to grieve:

a.     Claims based on purchases or contracts;

b.   Claims against an employee on matters that are unrelated to the employee’s job or role at the University;

c    Decisions covered by other University policies (e.g. Residency appeals)

 

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Who May Grieve:

 

Grievances may be initiated by any student currently enrolled at the University of North Carolina at Pembroke who (1) alleges he or she has suffered illegal discrimination

because of his or her disability, or (2) has made a request for an accommodation on the basis of a disability, either to an individual faculty member, a department (academic or

administrative), a duly-appointed Department Head, or to the office of Disability Support Services as a student seeking services under the American with Disabilities Act or Section 504 of the Rehabilitation Act of 1973, and been denied that accommodation.

 

II.  Informal Resolution

 

The informal resolution process is designed to reach an understanding of the situation and to resolve the differences in an informal and cooperative manner if possible.

 

Step 1

The student who has a grievance with a member of the University community is encouraged to first attempt to resolve the matter by meeting with the Employee.  The purpose of the meeting is to reach a mutual understanding of the student’s situation and the Employee’s actions. The student has seven calendar days from the action being grieved or the date the student should have known about the action to initiate this discussion.

 

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Step 2

If the consultation with the Employee is not satisfactory, or if it is impractical to consult with the Employee, the student should seek the assistance of the Director of Disability Support Services within seven calendar days of the meeting with the Employee or within fourteen calendar days of the action.  The purpose of this interaction is for the Director of Disability Support Services to attempt to work with both parties to reach a resolution to the conflict.

 

If the complaint is against the Office of Disability Support Services, the student should seek immediate assistance from the Student ADA Coordinator in the Student Affairs Office in Lumbee Hall.  The Student ADA Coordinator will conduct an informal investigation for resolution.  If no resolution is achieved, the student may proceed to the Formal Resolution process.

 

III.   Formal Resolution

 

Step 3

If an informal resolution is not successful, the student may file a formal grievance by sending to the Student ADA Coordinator a request for a hearing by the Student ADA Grievance Committee. The student must file this within fourteen calendar days of the meeting with the Director of Disability Support Services or, if that office is the object of the complaint, within fourteen calendar days of the initial meeting with the Student ADA Coordinator that began Step 2 of the Informal Resolution process as described above.          

 

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All complaints must be in writing and signed by the student.   The grievance must contain:

 

1.    A clear and precise statement of the complaint.

2.    State how the action is discriminatory or the decision unreasonable if it is a denial of          a requested accommodation;

3.           Name the respondent parties (the person(s) against whom the grievance is filed);

4.           State how each respondent is responsible for the action or decision;

5.           State the requested remedy;

6.           State whether a non-participating observer will be brought to the hearing; and

A Grievance Statement of Authenticity Form signed by the grieving student.

 

If it is clear on the face of the written grievance, the complaint has not been filed according to this process (such as, but not limited to, timeframe, matter is not grievable under this process, the complaint is frivolous in the Student ADA Coordinator's judgment, or is from a person without grievance rights under this process) the Student ADA Coordinator shall so indicate in a letter to the grievant that the complaint is dismissed.  Once dismissed, the student shall be provided information to file a grievance external to the university.

 

Otherwise, within fourteen calendar days the Student ADA Coordinator, shall refer the grievance to the chair of the Student ADA Grievance Committee, from which a fact-finding panel will be appointed. The Student ADA Coordinator will inform the Employee in writing that a grievance has beenreceived and refer the matter to the Panel of the Committee.

 

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The members of the Student ADA Grievance Committee must be approved by and serve at the pleasure of the Chancellor, who will also name the Chair of the Committee.   In the event any person appointed to the Committee or required to serve by virtue of his or her employment is unable to serve, the Chancellor may appoint another to serve in his or her place. The composition of the Student ADA Coordinator Committee shall be made up of three faculty members (nominated by the Faculty Senate), three staff members (nominated by the Staff Council), four upper classmen and/or graduate student members (two SGA representatives and two nominated by SGA), and two disabled students nominated by the Disabled Student Organization President and Advisor. 

 

For the purpose of each grievance, the chair of the Committee will select four members of the Committee to serve with him/her as the fact-finding panel. The panel will consist of one faculty member, one staff member, one SGA nominated student, and one disabled student.  A decision of the panel will be considered a decision of the Committee. In addition to the chair of the Committee, each fact-finding panel shall include at least two students and two employees (faculty members if the decision maker is a faculty member). The employees cannot be part of the same office or immediate administrative unit as the Employee.  Panel members should have no personal interest in the outcome of the process, and should not have any personal involvement in earlier stages of the matter.  The Chair may designate another member of the Committee to serve as interim Panel Chair and the fifth member of the Panel when the Committee Chair is unavailable due to emergencies.  A quorum shall consist of any 3 members of any panel including the Chair or, if she is unavailable, the designated interim Panel Chair.

 

 

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The Panel members, parties, and all persons involved in the grievance process are expected to maintain strict confidentiality regarding the grievance and all stages of this process. State and federal laws govern the privacy rights of students and employees. Any questions about the disclosure of information should be directed to the panel in writing, and the panel may consult with the Office of UNCP Legal Affairs.

 

Step 4

The fact-finding Panel must convene within fourteen calendar days of being appointed. The chair of the Committee (or his designee) shall convene the panel and provide them with the written complaint and all supporting documents provided by either party. The Chair of the Committee (or his designee) will be responsible for facilitating the work of the Panel and to proceed in a timely manner.

 

The Chair of the Panel shall notify the parties of a hearing date, time, and place at least five calendar days in advance of the hearing. During a hearing, the grievant and the accused shall have the following rights: The right to have a non-participating observer present; The right to present the testimony of witnesses and other evidence, relevant to the grievance; The right to confront and cross-examine witnesses; and The right to examine all submitted documents and other evidence.

 

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A legal counsel may not participate in the proceedings unless the law or policy at issue provides for a broader right to counsel.

 

Summer and Fast Track Review

Any grievant may elect, at the beginning of the Formal Resolution Stage (Step 3) of the grievance process, to waive his right to a committee hearing and elect Fast Track review.   In the Fast Track process, the Student ADA Coordinator shall serve as the fact finder and conduct the hearing in place of the committee.  The decision by the Student ADA Coordinator will be final with the student having the right to file an Appeal to the Chancellor as outlined below in Section V.

 

NOTE:  Every grievance filed AFTER APRIL 15 AND BEFORE AUGUST 25 of each year shall be decided through Fast Track Review, and the grievant shall have no right to a hearing before the committee.

 

IV.  The Decision

 

After hearing a student grievance, the Panel shall recommend that the decision should be upheld, reversed, or some other relief be given, based on a preponderance of the evidence presented.   The Chairman of the Committee shall provide a written report to the Student ADA Coordinator.  The report should include a summary of the proceeding, recommendations, a copy of all correspondence with the parties, all evidence submitted to the panel, the recording or transcript of the hearing, and anything else considered by the panel in reaching its recommendation.  A dissenting panel member may also file a minority report at this time.

 

 

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The Student ADA Coordinator (or his/her designee) shall review the official report of the Panel and issue a written letter to the Employee’s Senior Administrative officer, a Vice Chancellor or higher, within ten calendar days of receiving the Panel’s report.  In the letter, the Student ADA Coordinator (or his/her designee) shall inform the Senior Administrator of a determination of a ADA Grievance Committee Panel and include the Student ADA Coordinator’s position statement.  All supporting documents shall be forwarded to the Senior Administrator.  The Senior Administrator may either adopt the Panel report and recommendations in whole, modify it in part, or reject the report and reach different findings or conclusions for reasons expressly stated.  The decision should be sent to all parties.

 

The Appeal

 

The student who filed the initial grievance and the Employee may appeal the decision (including any dismissal) by the Employee's Senior Administrator or, under Fast Track Review, by the Student ADA Coordinator to the Chancellor within ten calendar days of the date the written decision is sent to the student.  The Chancellor's decision shall be final with regard to the University's internal review process.

 

VI.  Access to other Complaint Procedures

 

 A. At the conclusion of the Chancellor's review in Part V, if the denial of accommodation has been upheld or the Employee's action otherwise sustained, the complainant will be informed where to get information about procedures to file grievances with the appropriate governmental agency.

 

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B. Nothing in the procedure should be construed to impede or prohibit a timely filing of an ADA or discrimination complaint with the appropriate external governmental agency or an internal complaint or grievance alleging discrimination, whether on the basis of disability or not, unrelated to the request for an accommodation.

 

Formal Federal Agency Grievance Procedures

Students with grievances, or complaints against the University based upon violations of Section 504 or the ADA also have the right to file a complaint with a designated federal agency. For UNCP, this agency is: U. S. Department of Education, 1100 Pennsylvania Ave. N. W., Room 316, PO Box 14620, Washington, DC 20046-4620, or telephone (202) 208-2545.

 

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Student Code of Conduct

 

Individuals with disabilities are subject to the university code of conduct, as are all students.  Inappropriate behavior will be referred to the Associate Vice-chancellor for Student Affairs or Public Safety if a threat to self or others.  The Vice-chancellor will collaborate with the Director of Disability Support Services when the student has a disability.

Code of Conduct

Any student whose conduct on or off campus becomes unsatisfactory and is determined to have a detrimental impact on the mission of the University will be subject to appropriate judicial action.  No student will be permitted to graduate or officially withdraw from the University while disciplinary action is pending against him or her.  According to the By-laws of the Board of Trustees of The University of North Carolina at Pembroke, ratified March of 1968, the administration of the University assumes an obligation to conduct himself/herself in a manner compatible with the University’s function as an educational institution.  Further, the Board of Trustees has directed the administration to take appropriate disciplinary action against students and student organizations who are found to be in violation of the University’s Code of Conduct.  A UNCP student shall refrain from the prohibited behaviors as outlined in UNCP’s Student Handbook.

 

Student Academic Honor Code

Students have the responsibilities to know and observe the UNCP Academic Honor Code.  This code forbids cheating, plagiarism, abuse of academic materials, fabrication or falsification of information, and complicity in academic.

 

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dishonesty.  Any special requirements or permission regarding academic honesty in this course will be provided to students in writing at the beginning of the course, and are binding on the students.  Academic evaluations in this course include a judgment that the student’s work is free from academic dishonesty of any type; and grades in this course therefore should be and will be adversely affected by academic dishonesty.  Students who violate the code can be dismissed from the University.  The normal penalty for a first offense is an F in the course.  Standards of academic honor will be enforced in this course.  Students are expected to report cases of academic dishonesty to the instructor.

In general, faculty members should, and will, take preventive measures to avoid cases of academic dishonesty (for example, examinations should be carefully proctored.)  However, a faculty member’s failure to take such measures is no excuse for academic dishonesty.  Academic honesty and integrity, in the final analysis, are matters of personal honesty and individual integrity on the part of every student. 

 

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Pre-Admission Information

 

In addition, documentation is very personal information and should only be kept in the files of Disability Support Services. This is another reason why it is not recommended that documentation be sent to the admissions office.  UNCP realizes that it is extremely important that all information about a student's disability remain confidential and that it not be used in making an admission decision.

 

It is also important for prospective students to understand that, if they include documentation with their application and are admitted, this does not necessarily mean that they are guaranteed to receive services.  For that, they must go through a separate application process and need to contact Disability Support Services directly.  (See Appendix E)

 

Readmission After Suspension

The university, in general, has adopted written policies governing readmission.  Failure to follow designated policies, including policies and procedures for students with disabilities when appropriate, justifies a college’s denial of readmission.  Regardless of the disability, a student must demonstrate that he/she is otherwise qualified and that he/she will not pose a substantial risk to the health and safety of the student or the campus population.  Procedures for suspension and readmission are available in the university catalogue.

 

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Art provided by:  Wendell Campbell

Honorable Mention, No Barriers!  No Limits!  Poster Contest, 04

 

 

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To be eligible for disability-related services, students must have a documented disability or condition as defined by the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973.  Under the ADA and Section 504, a person has a disability if that person has a physical or mental impairment that substantially limits one or more of the major life activities (walking, standing, seeing, speaking, hearing, sitting, breathing, or taking care of oneself).

 

At UNCP, DSS is the designated office that obtains and files disability-related documents, certifies eligibility for services, determines reasonable accommodations, and develops plans for the provision of such accommodations. 

Reasonable accommodations are provided to ensure access to all courses, programs, services, jobs, activities, and facilities at UNCP, including those that are off-site, such as study abroad, field trips, student teaching, internships and field work.  Disability Support Services works closely with other departments to provide accommodations in all aspects of campus life.

DSS provides or arranges a variety of auxiliary services to the UNCP community and visitors, such as sign language interpreting, document conversion, assistive technology, exam modifications and academic assistance.

 

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Qualifying for Services

Eligibility for services is dependent upon the university guidelines; a person receiving services from another agency such as disabled veterans or vocational rehabilitation may not always qualify for services at a university.  Services in the K-12 educational setting does not guarantee services while enrolled at UNCP.

 

Self-identification

The student must register with the Disability Support Services Office to request services.  The student is not eligible for accommodations until she has requested services with the Disability Services Office and is certified eligible. 

 

Documentation

It is the student’s responsibility to provide current documentation, per the guidelines as outlined in the DSS Policy and Procedure manual (see Documentation Guidelines for specific disability).

 

Intake Interview

A blue card is in the UNCP acceptance package.  Any student wishing to self identify as a student with a disability and receive services is required to send this card in as soon as possible.  A student should make an appointment to meet with the Director of Disability Support Services as soon as he/she is accepted at the university and has made a decision to attend.  For out of state students, this meeting should take place as soon as the student is on campus.

 

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If interpreter services or special equipment is needed, out of state students should notify the director by telephone immediately upon acceptance.  To provide the most efficient services, a two-week notice is beneficial. 

 

Using the documentation provided and the recommendations of the specialist, the student and Director of Disability Support Services will collaboratively determine the most reasonable and appropriate academic adjustments and review procedures for implementation.

 

Disability Accommodation Letter

A disability accommodation letter must be presented to faculty at the beginning of each semester to notify them that the student will be receiving accommodations and notify them of the nature of those accommodations.  No student is to receive accommodations unless the instructor has received the notification.  It is the student’s responsibility to obtain the certification letter from Disability Support Services within the first two weeks of the beginning of the semester and to deliver the letter to the instructor.  Due to alternative summer school programming, the time for notifying the instructor will vary (Appendix F).

 

Interim Services

If the student does not have documentation at the initial interview, interim services may be provided if the student ahs been in special education at the K-12 level or has received services at another post-secondary institution.  However, it is to the student’s advantage to provide documentation before arriving at the campus or at the initial visit.  Disability verification is contingent upon the documentation.

 

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If the Directory of Disability Support Services determines through an initial intake form (Appendix G ) that there is strong evidence of a disability, interim services will be provided while assessment and documentation is in process.  Records are reviewed at the beginning of each semester and services are discontinued if documentation is incomplete or does not meet eligibility requirements for the college at that time.

 

Temporary Medical Condition

Some medical conditions are temporarily disabling and may require accommodations for a limited amount of time.  These may include surgery, accidents, severe illness or any other medical condition that temporarily impairs regular attendance or academic performance.  Documentation will be required and appropriate accommodations provided.

 

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CERTIFICATION OF ELIGIBILITY FOR SERVICES

 

Staff from Disability Support Services request disability-related documents from the appropriate licensed professionals to certify students as having a disability and to determine reasonable accommodations.  Professionals providing documentation may not be family members.  The cost of obtaining documentation is borne by the students. 

 

If the initial documentation is incomplete or inadequate to determine the extent of the disability and reasonable accommodations, the office has the discretion to require additional documentation.  Any cost of obtaining additional documentation is also borne by the student.  This information will help Disability Support Services provide appropriate academic accommodations and support services.  Students with documented disabilities have the responsibility of contacting Disability Support Services for an intake interview to assess their needs prior to their first semester at UNCP. 

 

Students are also responsible for identifying themselves and their needs to each instructor at the beginning of the term.  Pending receipt of documentation, Disability Support Services reserves the right to deny services or accommodations.

 

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Obtaining Academic Accommodations

* Students with disabilities who require accommodations must seek assistance at DSS in a timely manner, usually prior to the start of classes or as soon as a disability becomes known.

* Students with disabilities will provide documentation of their disability and how it limits their participation in courses, programs, services, jobs, activities and

facilities of UNC-P.

* Disability Support Services will maintain official documentation of the disability, including information about the manifestations of the disability.

* Disability Support Services will ensure that disability-related documents are kept confidential and shared with UNC-P personnel on a limited and need-to-know basis only.

* Disability Support Services students with disabilities will discuss the interaction between the disability and the academic environment and determine the reasonable accommodations.  Consultation with faculty, staff, and outside professionals regarding essential elements and reasonable accommodations will occur in situations that are new, complex or sensitive by permission of the students.

* Disability Support Services will outline the process for the provision of reasonable accommodations and will present this verbally and in writing to the students (See Appendix H).  In determining reason          able accommodations, the following questions will be answered:

What accommodations will be provided;

Why will they be provided;

When will they be provided;

Who is responsible for providing them and,

 

How will they be provided?

 

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Standard policies and procedures established by Disability  Support Services, for auxiliary aids and services (e.g., sign language interpreting, document conversion, exam modifications, and academic assistance) will be included in the plans (Appendix I).

 

* Disability Support Services will write individualized letters to faculty members certifying that students have disabilities and stating the determined reasonable accommodations.  The provision of accommodations is often shared among faculty, students, and the DSS office; the letters detail the provisions of recommended accommodations, including:

* Who is responsible for the provision of the accommodations;

* When the accommodations will be provided; and,

* How they will be provided.

 

The letters also invite faculty to contact Disability Support Services if there are concerns or questions about the accommodations.  Instructors will be expected to assist with the provision of accommodations when reasonable and necessary.  Instructors are not required to compromise essential elements of the course or evaluation standards.

 

Letters of Accommodation are provided at the beginning of each new semester.

Students with disabilities will be responsible for delivering the individualized letters to

faculty.

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Disabled students will be responsible for contacting               the DSS office if reasonable accommodations are not implemented in an effective or timely manner. 

              Disability Support Services will work with UNCP personnel and disabled students to resolve disagreements regarding recommended accommodations.

              Students with disabilities who believe they have been discriminated against on the basis of their disability may file a grievance with the Human Resource office. (See grievance procedure, page 17).

 

Determining Reasonable Accommodations

A reasonable accommodation is a modification or adjustment to a course, program, service, job, activity, or facility that enables qualified students with disabilities to have an equal opportunity.  An equal opportunity means an opportunity to attain the same level of performance or to enjoy equal benefits and privileges as are available to a similarly situated student without a disability.  UNCP is obligated to make reasonable accommodation only to the known limitations of otherwise qualified students with disabilities.  To determine reasonable accommodations, Disability Support Services may seek information from appropriate UNCP personnel regarding essential standards for courses, programs, services, jobs, activities, and facilities.  Final determination of reasonable accommodations is made by Disability Support Services.  Reasonable accommodations are determined by examining:

 

*            The barriers resulting from the interaction between the documented disability and the campus environment;

*            The possible accommodations that might remove the barriers;

 

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*            Whether or not students have access to the course, program, service, job, activity, or facility without accommodations; and

*            Whether or not essential elements of the course, program, service, job, activity, or facility are compromised by the accommodations.

 

Accommodations Specific to a Curriculum

In general, an accommodation is a change in the learning environment that may include services, academic accessibility through adjustments and physical accessibility.  The student must be “otherwise qualified” and the standards of the institution need not be compromised.  According to Section 504.104.12 statutes, an accommodation:

Must be reasonable.

Must not impose an undue hardship on the operation of the program.

Must include readily accessible facilities.

Must provide modification of equipment or devices.

Must provide readers and/or interpreteres if necessary.

      Further, Section 504.104.43 and 44 specifies

Provision of equal opportunity.

Changes in length of time permitted for completion of degree requirements.

Substitution of specific courses required.

Adaptation of manner in which the course is instructed.

Tape recorders.

Examinations must reflect the student’s achievement rather than the impairment.

Auxiliary aids such as taped text, interpreter, readers, classroom equipment, if necessary.

 

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Recent judicial action has stipulated that the burden proof is on the institution that an accommodations as listed above are applicable at this university.  As new litigation appears, these adjustments will be revised to meet current proceedings.  Due to the nature of specific areas that are problematic for many students with disabilities, adjustments specific to certain curriculums are addressed.

 

English Composition

The English composition requirements for all university students are enumerated in both the catalogue and each semester’s Schedule of Courses.  All students are individually responsible for becoming familiar with those requirements and meeting them.  Any execptions made for students with disabilities will be considered on an individual basis by working collaboratively with the Director of the Composition Program and the Director of Disability Support Services.

 

To meet the university English requirements, students are provided lab classes that address individual needs of students.  Additionally, the Writing Center provides tutoring for all students on an appointment basis.  Disability Support Services will assist students in determining resources available to students having organizational difficulties in developing strategies unique to his/her disability.

 

Foreign Language

There is currently no foreign language requirement for graduating from the university.  Some departments may require two semesters of foreign language to receive a degree in that major. 

 

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However, beginning in 2005, there will be an admission requirement of two years foreign language in high school as part of the state’s Minimum Academic Performance Standards.  If a student has a provisional admittance because he/she did not have the foreign language requirements, substitutions are permitted if the documentation supports it.  The Foreign Language Department and the Director of Disability Support Services will consult with the student to assist in program planning and scheduling.  American Sign Language is considered a substitution, as well as appropriate Foreign Culture Studies courses.

 

Mathematics Requirements

There is only one mathematics requirement for some majors.  Other majors require multiple math classes.  Each requirement is essential to the curriculum.  Students with a Learning Disability in Mathematics may request substitutions.  The Mathematics Department and the Director of Disability Support Services will consider these requests on a class-by-class basis with the disability of the student part of the consideration.  The Mathematics Department may not be required to lessen the essential components of the curriculum to accommodate a student with a disability, if determined unnecessary. 

 

Calculator Mathematics Department Policy

When calculators are requested as an academic accommodation, UNCP will make a good faith effort to accommodate the student.  These requests will be processed on a case-by-case, class-by-class basis. 

 

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Process of Receiving Accommodations

 

Accommodation Letters

The institution is under no obligation to provide accommodations unless students have fulfilled their obligations in the process. 

 

Student Guidelines for Accommodation Letters:

 

              In the process of arranging accommodations for classes, students must make an appointment to see Disability Support Services personnel at the beginning of the semester.  A student may also pick up their accommodation packet without meeting with DSS personnel.  They will be required to sign a release indicating the packet has been received and no further interaction with DSS personnel is requested.  (Appendix J)

Student accommodations will be the same each semester, unless there are changes in the disability or other accommodations are discussed.  If any changes need to be made, these need to be discussed at the time of the appointment.  The Student-Instructor contract customizes accommodations based upon the             functional limitation of the disability, and its’ impact in that particular class setting.  It is recommended that the student make an

appointment to meet with their instructors as soon as possible at the beginning of the semester.  Do not approach professors for signatures at the beginning or end of a class.  Arrange to meet with the professor in a confidential setting with enough time allotted to discuss your academic accommodations. 

 

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Students should take their letters to these meetings with the instructors. 

At the meetings, the following should be discussed:

              The disability

              The approved accommodations

              How the accommodations will be carried out

              Any alternatives that might be considered

              The students’ responsibilities per agreement

If there are any problems in adhering to the accommodations outlined in the letters, the students are expected to notify Disability Support Services will act as liason. 

 

Faculty Liaison

Students are encouraged to be self-advocates and are provided guidance when necessary.  Most faculty-student issues can be resolved between the two parties.  In the event there is a communication problem or no resolution, the Director of Disability Support Services will act as liaison.

 

Instructor-Student Contracts

In addition to the accommodations letter, students will receive instructor-student contracts each semester.  Although the accommodations letter provides general information about the disability and the accommodations that will be provided, the instructor-student contract outlines specifically how these accommodations will be implemented in the classroom.  An instructor-student contract will be provided to the student for each course.  Students with disabilities are responsible for meeting with faculty and recording on the instructor-student contracts how the accommodations will be utilized in that particular course.  DSS, the faculty member, and the student will receive a completed copy of the instructor-student contract.

 

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Meeting With Instructors

The following guidelines are intended to aid in the process of attaining appropriate and reasonable accommodations. 

Students are not required by law to reveal their disability.  However, it is advantageous if the instructor understands the disability, its’ impact in that particular class, and how he/she may accommodate the student. 

 

DO state the disability

DO explain the affiliation with DSS

DO go to the meeting prepared with suggestions about what can be done to provide an equitable opportunity to learn the material

DO, if appropriate, make faculty aware of past successes

DO discuss specific details about how examinations and any in-class accommodations will be handled

DO make it clear that, as a serious, motivated student, the class experience will be successful if a reasonable allowance is made for a specific problem in a                  specific area

DO, as appropriate, engage faculty in a problem-solving process when there are no immediate, obvious solutions to the problem

DO be on time for the scheduled appointment

DO be calm and courteous and do not interrupt

_______________________________________________

 

DON'T quote applicable laws

DON'T dictate policy

DON'T get mad

DON'T cry on the faculty member's shoulder

DON'T request unreasonable adjustments

DON'T make demands for large amounts of faculty time

 

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Personnel in DSS are available to aid in the process of meeting with instructors.  If a problem arises in a meeting with any instructor, it is recommended to Director of DSS is aware of the situation.  The Director may become an advocate for the student during this time.

 

Types of Academic Accommodations

Reasonable accommodations are individualized and flexible, based on the nature of the disability and the academic environment.  Below is a partial list of common academic accommodations:

*            Accessible classroom/location/furniture

*            Advance notice of assignments

*            Alternative ways of completing assignments (e.g. oral presentation versus written paper)

*            Assistive computer technology

*            Assistive listening devices

*            Auxiliary aids and services (note-takers, lab or library assistants, readers, and interpreters)

*            Captions for film and video material

*            Course or program modifications

*            Document conversion (alternative print formats: large print, tape, electronic)

*            A syllabus made available before the beginning of the course to help students obtain books on tape or other assistive devices.

*            Exam modifications: alternative test formats that do not compromise the essential nature of the course (short answer, multiple choice oral, essay), computer or basic calculator for exams, exam administered in two parts, private and/or quiet exam room, time extensions.

*            Readers and scribes

*            Note-taking

*            Registration assistance

*            Sign and oral interpreters

*            Taped lectures (Instructors may restrict use and dissemination.)

*            Time extensions on assignments

 

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*            Note-taking

*            Registration assistance

*            Sign and oral interpreters

*            Taped lectures (Instructors may restrict use and dissemination.)

*            Time extensions on assignments

 

REDUCED COURSE LOAD

All students with disabilities, including those with physical, learning, psychological, and medical disabilities, are eligible to apply for special status, which if approved, allows them to take a reduced course load while maintaining full-time status. No student applying for reduced load with full-time status will be approved for less than 9 credits per semester. All students who wish to apply for this status during the forthcoming semester must do so no later than 8 weeks into the current semester.

 

Incoming students may apply for a reduced course load upon acceptance to the university. They must provisionally register for a full course load, and are expected to attend those classes until the change in status has been approved. Applications for students who enter after the initial freshman registration period and who wish to apply for a reduced course load will be reviewed on an individual basis. The approval of these applications may be deferred to the following semester, due to the late application date. Every attempt will be made to accommodate these requests.

 

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Current students who wish to apply for this status change mid-semester are considered special case circumstances. These applications will be reviewed individually, and the

approval of these applications may be deferred to the following semester, due to the late application date. Every attempt will be made to accommodate these requests.  All

requests are reviewed on a case-by-case basis.

 

Carrying a reduced course load may impact financial aid.  Check with the university Financial Aid office prior to applying for this accommodation.  Health insurance coverage may be altered.  Check with your insurance service provider prior to reducing a course load.

 

Academic, Institutional and External Requirements for Eligibility of Reduced Course load

 

1. Reduced course loads for students with full-time status(hereafter RL/FT students): RL/FT students, to have an effective course load, must register for at least nine

credits for the semester. An effective course load is defined as one-half the credits of all semester-long courses plus the total credits of all demi-semester courses. They must register for four credits and not more than six credits per demi-semester .

 

2. Maintaining Satisfactory Progress: To maintain satisfactory progress toward a degree, RL/FT students must pass a minimum of six credits during a regular semester and average no less than fifteen credits passed during any two consecutive regular semesters.

 

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3. Students approved for reduced loads with full-time status are eligible for specific honors designations with certain provisions.

 

4. RL/FT students given approval for reduced loads, provided they maintain at least the minimum number of credits, are entitled to all the housing and service benefits enjoyed by full-time students.

 

5. RL/FT students will be billed per semester hour students and considered full-time for billing purposes. All regular charges will apply.

 

6. The reduced credit load will result in an adjusted financial aid package. Within the limits of Federal and State financial aid regulations, every effort will be made to protect RL/FT students from incurring additional costs.

 

7. Federal Stafford Loan Eligibility: Eligibility will be reduced according to the total number of credit hours taken in the full academic year. A RL/FT student must be at least half time in a semester (six credits) in order to receive a Stafford Loan.

 

8. Federal Pell Grant Eligibility: Grants are prorated based on the number of credit hours taken. A RL/FT student can take as few as three credit hours and still be eligible for a Pell Grant.

 

9. State of North Carolina Legislative Tuition Grant and North Carolina Contractual Scholarship: These will be awarded to students taking a reduced course load, but who maintain their full-time status because of a recognized disability.

 

 

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10. UNCP Institutional Aid: Institutional aid is reserved for all students having full-time status, including those with approval to take a reduced load for reasons of a disability, provided the load for the semester does not drop below nine credits. This applies for merit, need-based, and athletic aid. Eligibility requirements remain in place for all students including those with reduced loads. RL/FT student athletes are subject to NCAA restrictions noted in #13.

 

11. Financial Assistance from the North Carolina Division of Vocational Rehabilitation: Assistance is limited to what is required to achieve the educational credentials for the vocational goal and is usually restricted to four years. However, the Division does recognize that factors related to the individual's disability or general life situation might interfere with full-time attendance. In such situations, with appropriate justification, part-time attendance may be authorized. RL/FT students from outside North Carolina should check with their state's Division of Vocational Rehabilitation concerning policies.

 

12. Institutional Student Health Insurance: RL/FT students will be able to obtain health coverage through the institution. However, they will be required to pay the same amount as regular full-time students and they must meet all other eligibility requirements.

 

13. National Collegiate Athletic Association (NCAA), Division II: Regulations, Section 14.4.3.8 states: "The Academic Requirements Committee may waive the general satisfactory progress requirements for a learning disabled or handicapped student athlete when objective evidence demonstrates that the institution has defined full-time enrollment for that student athlete to be less than 12 credit hours to accommodate the student's learning disability or handicap."  A committee on student academic status, chaired by the Associate Dean for Academic Affairs, functions as the "academic requirements committee."

 

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At UNCP, a committee on student academic status, chaired by the Associate Dean for Academic Affairs, functions as the "academic requirements committee."

 

Attendance

Class attendance policies are not determined by DSS.  Because attendance may be integral to the pedagogic process, faculty at the university, departmental, or individual level sets policies.  Faculty is not required to lower or affect substantial modifications of standards for accommodation purposes.

 

DSS can provide written verification of disabilities.  This verification can address the legitimacy of absences.  Faculty announces attendance policies and procedures for make-up work.  Course syllabi include attendance policies.  It is ultimately the discretion of the faculty member to address attendance policies with any student.

 

 

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Relaxed Attendance Policy

Policies and Procedures for “Relaxation of Attendance Policy”

 

1.           Attendance is an essential component of post-secondary education. As such, students are expected to comply with class attendance policies. It is the responsibility of each instructor to notify classes at the outset of each course of the attendance requirements to which each student must adhere. 

 

2.           The University recognizes that there may be times when a student cannot attend class because of disability-related reasons.

 

3.           The Office of Disability Support Services may request a "relaxation of attendance policy" from an instructor.  The instructor determines if attendance is an essential element of the course in which the "relaxation" is requested.

 

4.           A relaxation of attendance policy does not mean a relaxation of course requirements. Students are required to fulfill all course requirements and evaluation standards as specified in the course syllabus.

 

5.           The following questions must be considered when determining the reasonableness of this accommodation:

a.           Is there classroom interaction between the instructor and students and among the students themselves?

b.           Do student contributions in class constitute a significant component of the learning process?

c.           Does the fundamental nature of the course rely upon student participation as an essential method for learning?

d.           To what degree does a student’s failure to attend class constitute a significant loss to the educational experience of other students in the class?

e.           What does the course description and syllabus say regarding attendance? Each instructor may have different requirements regarding attendance.

f.            What is the method by which the final course grade is calculated?

 

6.           Students who are approved for this accommodation are expected to contact instructors in advance of an anticipated absence. For emergencies or unexpected absences, contact should be made as soon as possible to discuss the possibility of any make-up work and/or to verify the reason for the absence.
 

 

7.           Instructors are encouraged to contact the Office of Disability Support Services if it is believed that disability-related absences have become excessive.
 

8.           Students are made aware that absences will hurt them academically, even if the attendance policy has been relaxed, and, as such, must make every attempt to attend class. Special effort by the student must be made to attend class for quizzes, exams, and deadlines for submission of assignments.
 

9.           A "Relaxation of Attendance Policy" will not be approved for summer, 8-week, fast-track or intersession terms because of the limited number of class periods scheduled during these times.
 

10.         Accommodations are not retroactive.
 

11.         As with all accommodations, a Relaxation of Attendance Policy is recommended on an individual, case-by-case basis. The recommendation of this accommodation is dependent upon (a) the submission, to the Office of Disability Support Services, of supporting medical or psycho-educational documentation from a licensed professional and (b) the reasonableness of this accommodation in each requested class as determined by the course instructor.
 

12.         If a student is out of class for an extended period of time due to reasons beyond the student’s control, it is the responsibility of the student to provide any substantiating documentation when required.

 

If you have questions or require additional information regarding the Office of Disability Support Services policies and procedures for a Relaxation of Attendance Policy, please contact the Director of Disability Support Services.

Disability Support Services

DF Lowry

910-521-6695

dss@uncp.edu

09/02

 

 

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1. To what degree does a student’s failure to attend class constitute a significant loss to the educational experience of other students in the class?

 

2. What does the course description and syllabus say regarding attendance? Each instructor may have different requirements regarding attendance.

 

3. What is the method by which the final course grade is calculated?

 

4. Students who are approved for this accommodation are expected to contact instructors in advance of an anticipated absence.

 

5. For emergencies or unexpected absences, contact should be made as soon as possible to discuss the possibility of any make-up work and/or to verify the reason for the absence.

 

6.  Instructors are encouraged to contact the Office of Disability Support Services if it is believed that disability-related absences have become excessive. 

Students are made aware that absences will hurt them academically, even if the attendance policy has been relaxed, and, as such, must make every attempt to attend class. Special effort by the student must be made to attend class for quizzes, exams, and deadlines for submission of assignments.

7. A "Relaxation of Attendance Policy" will not be approved for summer, 8-week, fast-track or intersession terms because of the limited number of class periods scheduled during these times.
 

8. As with all accommodations, a Relaxation of Attendance Policy is recommended on an individual, case-by-case basis. The recommendation of this accommodation is dependent upon (a) the submission, to the Office of Disability Support Services, of supporting medical or psycho-educational documentation from a licensed professional and (b) the reasonableness of this accommodation in each requested class as determined by the course instructor.
 

9. If a student is out of class for an extended period of time due to reasons beyond the student’s control, it is the responsibility of the student to provide any substantiating documentation when required.

 

If you have questions or require additional information regarding the Office of Disability Support Services policies and procedures for a Relaxation of Attendance Policy, please contact the Director of Disability Support Services. 

 

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10.  Accommodations are not retroactive. 

 

11. As with all accommodations, a Relaxation of Attendance Policy is recommended on an individual, case-by-case basis. The recommendation of this accommodation is dependent upon (a) the submission, to the Office of Disability Support Services, of supporting medical or psycho-educational documentation from a licensed professional and (b) the reasonableness of this accommodation in each requested class as determined by the course instructor. If a student is out of class for an extended period of time due to reasons beyond the student’s control, it is the responsibility of the student to provide any

substantiating documentation when required.

 

If you have questions or require additional information regarding the Office of Disability Support Services policies and procedures for a Relaxation of Attendance Policy, please contact the Director of Disability Support Services. 

 

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Absences, Incompletes, and Retroactive Withdrawals

Absences due to a disability do not have to be accommodated. However, it must be remembered that each request should be considered on an individual basis. Proactive action can be taken by notifying the faculty on the Accommodation Letter that excess absences are a possibility. If a proportion of the grade is dependent on classroom participation, the faculty is notified in advance and can discuss the issue with the student. The student can then make an informed decision as to the alternatives.  The Instructor-Student contract must clearly identify the terms of absences.

 

If a student has gained the major portion of the information disseminated to the class and has failed to complete a final exam, project or paper due to mitigating circumstances, the faculty member can choose to give that person an incomplete.  The general guidelines are that the student has one semester to complete the assignments; however, the faculty person may set a shorter time limit. Regardless, the registrar's office automatically converts the "I" to an "F".

 

The Disability Support Services Office will act as liaison with the faculty in requesting this accommodation. If the condition is such it may not be possible to complete the coursework in one semester, the Director will encourage the instructor to assign an "I" so the GPA will not be penalized.  An “I” will be converted to an “F” if incomplete work is not completed within one semester.

 

Retroactive withdrawals are considered on a case-by-case basis.   If warranted, the Disability Support Services Director will provide a letter of support for the withdrawal.

 

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EXAM MODIFICATIONS

Because students with disabilities are best served when accommodated in the most integrated setting possible, Disability Support Services strongly encourages instructors to provide test accommodations within their own departments.  When the instructor cannot provide test accommodations, Disability Support Services provides the service as a convenience for faculty and students.  Test administrations handled by Disability Support Services involve only physical assistance in accordance with the student's functional

 limitation (e.g., reading, writing, marking answer sheets, time extensions).

 

Exam Modification Procedures

Disability Support Services hosts exams only when instructors cannot provide students with test accommodations.  The service is structured to provide students with a fair

opportunity to demonstrate their knowledge of course content without resulting in a competitive academic advantage over other students.  Students are not allowed to use notes, books, tapes, or any supplementary material unless specified by the instructor to Disability Support Services staff and in a manner applicable to all students in the course.  If the student is caught cheating, the professor will be notified, and testing accommodations may be revoked.  Disability Support Services does not make copies of exams and does not maintain an exam file.  Exams are received and returned according to prearranged instructions from instructors.  Disability Support Services can arrange for DSS employees to administer tests to students.  They can serve as readers, scribes, or proctors, depending on the needs of the students.

 

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The following procedures should be followed when setting up test accommodations with Disability Support Services:

 

The student and Disability Support Services discuss the accommodation(s) needed.

 

1. The instructor contacts Disability Support Services, if the department cannot host the exam.  This can be done through the student-instructor contract.  The student fills out an Exam Proctoring Authorization form, (See appendix K) attains instructor’s signature, along with directions for exam, and delivers it to DSS at least one week prior to the exam.  It is recommended, when possible, all exams for the semester be reserved at the beginning of the semester.

 

2.  The instructor makes arrangements to deliver the exam to Disability Support Services. Exams that need to be digitalized must arrive at Disability Support Services at least one day before the exam is to be administered. The student's name must appear on all exams.

 

3.  Disability Support Services administers the exam and returns it according to pre-arranged instructions.

 

4. If the student does not keep the appointment for the exam, the exam is returned to the instructor.  It is the student's responsibility to contact the instructor to seek permission to reschedule the exam.  If a student arrives late for an exam, the student may be docked for time missed.

 

5.  Exams are to be scheduled at the same time as the regular class exam.  The student may start before or run later in order to allow for extra time.  This should be arranged with the instructor in advance.  Students may not be required to schedule an exam that causes           an absence in another class.

 

 

Confidentiality, Continued

 


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Scribe

Students whose disabilities limit the ability to manually write will be furnished a scribe for testing situations.   Students should request this service at least one week in advance of the exam.  Scribes will be supplied during exams, and the same guidelines as those for readers/interpreters apply. Scribes are to write as accurately as possible what the student dictates.

Readers and scribes will note on the test "scribed by or read by." Students are responsible for contacting Disability Support Services as soon as the test is announced to request a room and to notify them a reader or scribe will be needed.

 

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TAPE RECORDING OF LECTURES

*            Tape recording of lectures may be necessary for some students with disabilities.  As with all accommodations, there must be documentation verifying the need for this accommodation.  Faculty cannot legally interfere with this process of equal access to

information.

 

*            Individual faculty may ask a student who wishes to               tape lectures to sign a simple agreement indicating          that the tape will not be shared, sold or published.  (See appendix L).   The tapes can also be erased at               the request of the instructor.  All students with disabilities, who wish to record lectures, should use               proper    academic etiquette when speaking with the faculty.  It is always best to ask first.

 

SIGN LANGUAGE INTERPRETING

Interpreters are professionals who facilitate communication between hearing individuals and people who are deaf or hard of hearing.  The role of the interpreter is similar to that of a foreign language translator: to bridge the communication gap between two parties.

 

Requesting an Interpreter

Deaf students or students with hearing deficiencies often request interpreters from Disability Support Services when they register for classes.  In the unlikely event that a student shows up for the first day of class without an interpreter, the student should be referred to Disability Support Services.  Disability Support Services will then schedule an interpreter.  Faculty and staff may request an interpreter for office hours, meetings, and other UNCP-related events by contacting Disability Support Services.  Interpreter request forms can be found at http://www.uncp.edu/dss/forms/ (See Appendix M)

 

 

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Guidelines for Working with Interpreters

Interpreters are bound by the code of ethics developed by the National Registry of Interpreters for the Deaf.  The code specifies that interpreters are to serve as communication intermediaries who are not otherwise involved.  Thus when an interpreter is present, one should speak directly to the deaf person, rather than to the interpreter and avoid using phrases such as "tell him" or "ask her."

*            Relax and talk normally, noting that there may be a lag time between the spoken message and the interpretation.

*            When referring to objects or written information, allow time for the translation to take place.  Replace terms such as "here" and "there" with more specific terms, such as "on the second line" and "in the left corner."

*            In a conference room or class environment, the deaf student and interpreter will work out seating arrangements, with the interpreter usually located near the speaker.

*            Inform the interpreter in advance if there is an audio visual element in a presentation, so arrangements can be made for lighting and positioning.  Seat the interpreter near the video.  Do NOT turn off the lights.  The deaf person must be able to see the interpreter’s hands.

*          Use Captioned Materials. Captioned films or videotapes are required to allow the student direct visual access to the information.

*         While we do foster independence for deaf and hard of hearing students, we do require that an interpreter/transliterator be present for all meetings/discussions outside of class.  This ensures effective communication between professionals and the student.

*          Although many students with a hearing loss will need accommodations, expect these students to perform at a level commensurate with their peers.

  

 

 

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Interpreting Services

The university has made a commitment to provide high quality interpreting in the classroom for its students. Our goal is to continue improving and expanding curricular sign language and oral interpreting services provided to all matriculating deaf/hearing impaired students who have a documented hearing loss on file and who request services through Disability Support Services. When students are required to attend a lecture/program that is supplemental to the class and part of the grade, interpreters are provided by Disability Support Services.

 

The standard interpreting practice is that two interpreters will be provided for assignments over two hours in length to avoid repetitive motion injury and to provide quality of service.  Also, in the event that classes are longer than the usual, such as in the summer, split-team interpreting will be utilized when feasible. Split-team interpreting is when two interpreters are not used simultaneously; a second interpreter will come for a 15-20 minute overlap before the first interpreter leaves that will provide a continuity of the communication flow.

 

If a particular subject area is new to the interpreter, a textbook may be requested from Disability Support Services to assist the interpreter in learning the new language or developing new signage. It is important that the interpreter request the text within the first two class periods.

 

Students may request a particular interpreter. However, neither the ADA nor the Rehabilitation Act specifies this. "Although Title II of the ADA, which applies to public, requires such colleges to give 'primary consideration' to the communication preferences of the individual, it does not require a college to honor one's preference for the 'person' providing the accommodation.

 

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Student’s Guidelines to Assuring Timely Delivery of Interpreting Services: Please review the Interpreter Services Policy located at http://www.uncp.edu/dss/policies/ or see below:

 

Interpreting Services Policy

Disability Support Services

 

 

INTRODUCTION

 

What is Interpreting?

The role of the interpreter within the postsecondary setting is to facilitate communication between deaf and hearing individuals throughout the educational environment, both academic and extracurricular.  The most common type of interpreter is one who works between English and sign language. The interpreter listens to the spoken English message of the instructor and other students, and then signs the message, rendering the content faithfully, to the deaf student.

 

How It Works

There are two common forms of interpreting practiced at the postsecondary level: transliterating and interpreting. Transliterators listen to the spoken message and sign it in a way that closely approximates English. The second type are interpreters who listen to spoken English, then interpret it into American Sign Language (ASL) which has its own grammar and syntax.

However, there is a second dimension to the interpreter's task. Many deaf students do not have speech that is intelligible to most listeners; others may have somewhat intelligible speech but feel uncomfortable using it publicly. Instead, they may choose to express themselves using sign language, while relying on the interpreter to translate the signed message into spoken English. Interpreters are trained to voice interpret for these students, and to do so as accurately as possible.

 

 

SCHEDULING

 

You must request Interpreting Service accommodations a minimum of three weeks prior to the start of each semester.  DSS coordinates in-house and in some instances with an outside interpreting vendor to arrange coverage of interpreting assignments.  Each classroom is tested for acoustical and technological barriers and each instructor receives information about using an interpreter.  Arranging interpreters is a time-consuming process which is why we require students to request the accommodation at least three weeks prior to the beginning of the semester.  If you change your schedule before or after the start of the semester, notify DSS immediately to ensure continuity in Interpreting accommodations. 

 

We also request that you provide copies of your syllabi to DSS so that DSS can provide class materials to the Interpreter.

 

Absences and Class Cancellations

When a student receives Interpreting accommodations, DSS expects the student to attend all classes throughout the semester.  If you must miss a class, please give DSS 24 hours notice.  It is understandable that, in some situations, you may not be able to provide 24 hours notice; however, failure to provide any notice is considered a “no show.”  Three “no shows” can result in a temporary suspension of interpreting services until the student meets with the appropriate DSS staff person. 

 

Additionally, if you receive information about class cancellations, test days, or other issues related to attendance and for which you do not require Interpreting services, please notify DSS immediately.

 

Technical Problems

When interpreter conflicts occur you should attempt to contact DSS immediately at 521.6695.  We will try to resolve the issue quickly.  There may be instances, however, when DSS will not be able to resolve the problem or provide an interpreter.  A tape recorder will be kept in DSS so classes can be taped and transcribed or interpreted at a later date. 

 

 

CLASSROOM PROCEDURES

 

Student Responsibilities

 

Interpreters, to the best of their ability, interpret all spoken utterances in the classroom, including lecture and asides.  The student, or students notetaker is responsible for all information on the overhead, board, and/or handouts.  This includes the spelling of vocabulary words. 

 

 

CONTACTS

 

If you have concerns about the quality of the interpreting services, Code of Ethics or any other matters concerning Interpreting please contact Kelly Cheek @ kelly.cheek@uncp.edu/ 521.6695 between the hours of 8:00 a.m. and 5:00 p.m. 

 

 

I, __________________________, have read and agree to comply with all the policies set forth in The University of North Carolina at Pembroke’s Interpreter Services Policy.

 

Signature______________________________________    Date  ____________________________

 

Student Responsibility:

*            All students receiving interpreting and/or note-taking services are required to have a documented hearing loss on file.

*            Semester course schedules need to be given to Disability Services at least 2 weeks prior to the first day of classes (or earlier if possible) to assure that interpreters will be available at the first class.

*            Room/Time Changes: The Disability Services Office must be notified of any changes that differ from the student's schedule print out as soon as the student is aware of the changes.

*            Student cancellations must be called in by the student to both the interpreter and Disability Support Services 24 hours in advance. If not cancelled, Disability Support Services is required to pay for these services.  Repetitive failure to cancel services in a timely manner may result in a suspension of interpreting services.

*            Instructor Cancellations: when the instructor has cancelled a class, students are responsible for notifying both the interpreter and Disability Support Services immediately.

*            No show: Students must notify the Director of Disability Support Services as soon as possible as to the reason for the failure to cancel an interpreter when not attending class. Students may be subject to suspension of services when the no-show behavior occurs the second time in a semester unless he/she can demonstrate a 'good cause.'

 

 

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*            Tardiness: Interpreters are required to wait 20 minutes for a 50-minute class and 30 minutes for all other classes. However, the interpreter must be paid the two-hour minimum when the student does not show.

*            Supplemental Interpreting: If students need additional interpreting time for a conference with the instructor,  team assignments, or to attend a co-curricular event as assigned by the instructor, a special and timely request must be made to Disability Support Services via an Interpreter Request Form (See Appendix M or visit www.uncp.edu/dss/forms/).

 

Interpreter Responsibility:

*            Interpreters are not editors and must render the message faithfully conveying the content of the message and tone of the speaker. If the interpreter's feelings interfere with rendering the message accurately, they shall withdraw from the assignment.

*            Interpreters will adhere to the Registry of Interpreters for the Deaf Code of Ethics.

*            While working from spoken English to sign or nonaudible spoken English, the interpreter should communicate in the manner most easily understood or preferred by the deaf and hearing impaired person(s), be it American Sign Language, Manually Coded English, gesturing, drawing or writing, etc. It is important for the interpreters and deaf or hearing-impaired individuals to spend some time adjusting to each other's way of communicating prior to the actual assignment. When working from sign or no audible spoken English, the interpreters shall speak the language used by the hearing person in the spoken form, be it English, Spanish, French, etc.

 

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*            Interpreters will report no-shows or consistent tardiness to the Deaf Educator of Disability Support Services.

*            Interpreters will notify the Deaf Educator to request a substitute in the event of a sudden inability to attend class.

*            Interpreters may take a break when the students break if desired. It is university policy that classes over two hours are required to take breaks.

*            Instructors are notified that an interpreter will be in the classroom. It is the responsibility of the interpreter to discuss with the instructor an appropriate time for a break or any other reasonable accommodations the Interpreter may desire.

*            If a problem arises between the interpreter and any persons involved in an assignment, the interpreters should first discuss it with the university Deaf Educator. If no resolution can be reached, the Director of Disability Support Services should be contacted.

*            The interpreter should contact the Deaf Educator in Disability Support Services as soon as possible if s/he desires a textbook.

 

ASSISTIVE LISTENING DEVICES (ALDS)

Hard of hearing students may use an ALD in the classroom to enhance the voice of a speaker. The most common ALD is a personal FM system; the speaker wears a microphone and the student wears a receiving unit.  Disability Support Services encourages all students requesting ALDs to include a recommendation from an audiologist as to the appropriate device and type of access (headphones, neck loop, direct audio input, etc.). 

 

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Each student may also want to see an audiologist to make sure the device is set up properly with the user's hearing aid to ensure no damage to the user's residual hearing and to ensure proper use.  Students may borrow a FM system from Disability Support Services on an as-needed basis.  (See Appendix N)

 

CAPTIONED VIDEOS (CC)

An increasing number of educational videotapes as well as television broadcasts are being "closed captioned" for deaf and hard of hearing viewers. Closed captions are similar to subtitles in foreign language films: CCs appear at the bottom of the screen so the viewer may follow narration and dialogue.  A CC decoder is needed to display the usually hidden captions.  Television monitors manufactured after July 1993 have built-in decoders that can be activated through the remote control. 

 

*            Instructors can determine whether or not videos are captioned by asking UNC-P Film and Video staff or by looking on the list at AV for the initials "CC".

*            Instructors may request a television monitor with a built-in CC decoder when ordering audiovisual equipment.

*            In the event that a film is not captioned, the requesting party must follow the University’s Closed Captioning Policy and Procedure found at http://www.uncp.edu/dss/policies/ or read below:

 

Captioning Protocol

The University of North Carolina at Pembroke

 

Captioning Policy

 

The University of North Carolina at Pembroke relies on administrators, faculty and staff to provide equal access to all programs and activities for individuals with disabilities. The university is committed to adhering to the requirements of Sections 504 & 508 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, by providing reasonable accommodations to qualified individuals with disabilities.  Individuals who are deaf or have a hearing loss may require accommodations and/or modifications to course materials and/or other university communications.

 

 The most effective means of providing equal access to videos, movie clips, DVDs, and films is through the use of products with open or closed-captioning or subtitles.  It is the responsibility of all units/departments, administrators, faculty and staff to utilize only media products with open or closed-captioning or subtitles, and/or provide an alternate format, such as a script. 

 

Procedure

 

New Video/DVD/Film Releases

 

It is the responsibility of the unit/department, administrators, faculty and staff to:

 

1.  purchase and use captioned videos/DVDs/films for teaching purposes within their
     particular classroom and/or unit/department;
2.  substitute a video/DVD/film with captioning in the place of an older version without   
     captioning;
3.  update all video/DVD/film stock to include only those with captioning; and
4.  create subtitles/captions for any university-created video.

 

Non-captioned Video/DVD/Film Releases

 

It is the responsibility of the unit/department, administrators, faculty and staff to:

 

 

* The Captioning Committee will consist of representatives from Disability Support Services, Media Services, and the department chair in addition to the Provost or selected administrative representative.  The role of the Captioning Committee will be to develop and update policies and procedures and to help determine if it is appropriate to provide captioning in situations where a captioned version of a film cannot be attained.

 

If request is approved by Captioning committee:

 

1.  Proceed with captioning in house using Caption Mic

2.  Outsource assignment to vendor

 

*  Requests for uncaptioned films should be submitted to the Deaf Educator in Disability Support Services at least one semester in advance.

 

REMOTE CAPTIONING

Remote captioning is an accommodation used for individuals with a hearing loss who need additional support in the classroom, but donot use sign language.  They may be severely hard of hearing or an oral deaf individual.  The remote captioning policy is outlined below. 

 

Remote Captioning Policy

Disability Support Services

 

 

INTRODUCTION

 

What is Remote Captioning?

Remote Captioning is a speech to text transcription system that provides real-time communication access to students who need alternative or additional support.  Remote captioning can be either a word-for-word transcription that produces a transcript similar to in-classroom CART services of a classroom meeting or a meaning for meaning transcript depending on what type of equipment the service provider is using. (CART vs. C-Print)

 

How It Works

The student uses a wireless microphone, laptop and internet connection provided by Disability Support Services (DSS) to access a real-time transcription website.  The instructor wears a lapel microphone.  Five minutes prior to the beginning of class the remote captionist dials in.  The student reads the transcript in real-time through the real-time transcription website.

 

SCHEDULING

 

You must request Remote Captioning accommodations a minimum of three weeks prior to the start of each semester.  DSS coordinates with the captioning company and the Division of Information Technology Department.  Each classroom is tested with the captioning equipment and each instructor receives information abut using remote captioning.  The captioning company arranges for a Captionist for each class.  This is a time-consuming process which is why we require students to request the accommodation at least three weeks prior to the beginning of the semester.  If you change your schedule before or after the start of the semester, notify DSS immediately to ensure continuity in Remote Captioning accommodations.  DSS cannot guarantee that captioning equipment can be taken down, moved, and set up within ten minutes, so students need to take that into consideration when scheduling classes back-to-back.

 

We also request that you provide copies of your syllabi to DSS so that DSS can provide class materials to the Captionist.

 

Absences and Class Cancellations

When a student receives Remote Captioning accommodations, DSS expects the student to attend all classes throughout the semester.  If you must miss a class, please give DSS 24 hours notice.  It is understandable that, in some situations, you may not be able to provide 24 hours notice; however, failure to provide any notice is considered a “no show.”  Three “no shows” can result in a temporary suspension of services until the student meets with the appropriate DSS staff person.  Students who do not attend class will not receive transcripts for that class period.

 

Additionally, if you receive information about class cancellations, test days, or other issues related to attendance and for which you do not require Remote Captioning, please notify DSS immediately.

 

Technical Problems

When technical problems occur you should attempt to contact DSS immediately at 521.6695.  We will try to resolve the issue quickly.  There may be instances, however, when DSS will not be able to resolve the problem.  A tape recorder will be kept with the captioning equipment so classes can be taped and transcribed.  The captioning company and DSS do not warrant that the services will be error free or uninterrupted.

 

The DSS office will partner with Division of Information Technology (DoIT) to ensure system access in the classroom and technical support of data ports and technology related barriers.

 

 

CLASSROOM PROCEDURES

 

Student Responsibilities

 

You may not distribute Remote Captioning notes to other students under any circumstances.  Remote captioning produces transcripts of the professor’s lecture and are therefore considered intellectual property.

 

A copy of the transcription is available for the student and can be requested by contacting DSS.  The student must let the Deaf Educator know prior to the beginning of the semester how he/she would like to receive the transcripts after the lecture.  A file may be set up in the DSS office for the student to pick up notes following the notetaker procedure.

 

Remote transcribers transcribe, to the best of their ability, all spoken utterances in the classroom, including lecture and asides.  The student, or students notetaker is responsible for all information on the overhead, board, and/or handouts.  This includes the spelling of vocabulary words.  The transcriber will provide summaries of films and readings when it is technically possible.

 

Please note: The external classroom microphone may not pick up every student’s question.  If the Captionist cannot hear the question, it is the responsibility of the student to ask that the question be repeated.

 

Student conduct

We expect students who receive Remote Captioning accommodations to pay full attention during class.  Please do not study, email, or engage in other such activities when receiving Remote Captioning accommodations.

 

 

EQUIPMENT USAGE

 

DSS will provide a laptop and wireless microphone for each class session.  The equipment provided to you by DSS is property of The University of North Carolina at Pembroke.  You may use the equipment for Remote Captioning only.

 

CONTACTS

 

If you have concerns about the quality of the transcriptions, notes, or any other matters concerning Remote Captioning please contact Kelly Cheek @ kelly.cheek@uncp.edu/ 521.6695 between the hours of 8:00 a.m. and 5:00 p.m. 

 

 

I, __________________________, have read and agree to comply with all the policies set forth in The University of North Carolina at Pembroke’s Student Remote Captioning Policy.

 

 

 

___________________________          ____________

                     Signature                                                 Date

 

 

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DOCUMENT CONVERSION

Alternative print formats (audiotape, Braille, electronic and large print) allow individuals with vision impairments and other disabilities to have access to standard print materials.  A Document Conversion Request form must be filled out prior to receiving this service (See Appendix O).  Conversions are done on a first-come, first-serve basis.  It may take up to 48 hours to convert a document based upon demands and resources of DSS.

 

All UNCP publications, including course syllabi, are required to carry a Disability Access Statement:

 

"This publication/material is available in alternative formats upon request. Please contact (name, department, address, phone)."

 

Disability Support Services provides document conversion services, which are described below free of charge to the UNCP community.

 

TEXTBOOKS IN ALTERNATIVE FORMATS

Audiotape

Many textbooks, novels and periodicals are available on audiotape and can be obtained from public libraries, the Library of Congress, and Recordings for the Blind and Dyslexic.  If determined appropriate, students requesting taped materials should first investigate these resources.  Documents that are not available on audiotape may be submitted for free recording at Disability Support Services.  Students, faculty, and staff may make requests directly by contacting DSS.

 

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DSS currently scans and copies textbooks to CD ROMS.  The textbook will be unbound and returned to the student unbound.  A completed document conversion form is required to receive this service.  The student must be pre-approved by the Director to receive this service as an accommodation.  The DSS Accommodation Coordinator re-formats books on a first-come, first-serve basis and requires at least 48 hours notice to supply alternative text in a timely manner.

 

Braille

Original documents may be submitted either in print or on computer disk to DSS for Braille transcription.  Documents in electronic format can be transcribed quickly; print materials require more time because they must be scanned or entered by hand.   Tape or an electronic device may be a better temporary solution.  A Document Conversion Request Form should be completed and accompany the material to be transcribed.  Requests should be submitted as early as possible.  It may take up to 48 hours to produce a Brailled resource depending upon student demand and DSS resources.

 

Electronic

Many people have access to computers with synthesized voice or Braille output devices and may request an electronic version of material. Anyone can provide an electronic version of a document simply by copying the document onto a computer disk for the person making the request.  Documents can also be made available by placing them on Internet, thereby benefiting all students whom have access to a computer network.

 

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Large Print

Anyone with access to a computer or copy machine can create large print documents by following one of the procedures below (ask the person making the request how much enlargement is needed).

 

Computerized

If a document has been created using a standard word processing program, it can easily be enlarged before printing.  It is best to use a font that is sans serif.  Geneva, Arial or Helvetica fonts are the clearest.  An eighteen-point type is generally the best. When the type is larger than eighteen points, fewer words appear on each page, making it difficult for a person to make sense of the document.  Bold characters also make the print clearer.

 

The following example illustrates the difference between standard and large print:

Standard print (Times New Roman, 10 point):

 

The quick brown fox jumped over the lazy dog.

 

Large print (Arial, 18 point, bold):

 

    The quick brown fox jumped over the lazy dog.

 

With a Copy Machine

Duplicating on a copy machine that can print on eleven-by-seventeen inch paper can also enlarge documents.  This is a useful procedure for course packets or articles in periodicals or books.  The quality of the enlarged version will depend on the clarity and condition of the original document.

 

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COMPUTER SERVICES

UNCP provides a balance of services and guidelines to ensure that electronic information capability is accessible to students with disabilities.  Computer Services works in conjunction with the library and Disability Support Services to assure accessibility and availability of reasonable computerized accommodations is provided.

 

The computer accommodations available include:

*            Alternative keyboards and mice

*            Document scanning and conversion

*            Larger screens

*            Large print

*            Readers

*            Voice in-put (speech recognition)

*            Voice out-put (text to speech)

 

ACADEMIC ASSISTANCE

Library Access and Assistance

Assistance in using library resources is provided by the staff of Sampson-Livermore Library or by DSS staff, depending on the type of assistance needed.   Library staff may provide short-term assistance with the retrieval of materials.   Students should contact Disability Support Services to discuss whether or not library assistance is a reasonable accommodation.

 

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When appropriate, Disability Support Services staff will contact library personnel to arrange the accommodation.  Students are expected to provide all information necessary for the retrieval of materials and to request library assistance at least twenty-four hours before the assistance will be needed.  Students are responsible for fines or penalties.

 

Laboratory and Classroom Assistance

Academic Aides can provide hands-on support in laboratory courses and other classroom settings.  In-class accommodations may include scribing, verbal description, print or graphic enlarging, and reading.  Students should contact Disability Support Services for more information.  (See Appendix P)

 

Note-takers

Students may obtain class notes by asking the instructor for copies of lecture notes or by asking a classmate for notes.  These processes can be facilitated through Disability Support Services, the Student-Instructor contract, and the accommodation letter.  The note-taker receives $60.00 per semester, per class for providing notes to an ADA student. 

 

Tutors

Tutors are accessed through Student Support Services in the Lowry Building.  The TRIO Programs assist students with tutoring needs.  Tutoring is free to all registered students.

 

Training and Technical Assistance

Disability Support Services is available to provide training and technical assistance to UNCP students, staff, faculty, and guests.  Whether consultations, presentations, workshops, or comprehensive training programs, provided to

 

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individuals or entire units, all training and technical assistance is designed to provide the knowledge and skills

required to accomplish goals.

 

Training

Disability Support Services provides training on a variety of disability-related topics:

*            General disability information

*            The Americans with Disabilities Act

*            Disability awareness

*            Accessibility surveys

*            Communication access

*            Reasonable accommodations

*            Program and policy evaluation

*            Designing accessible web sites

*            Employment

Customized training and presentations for departments and units can be arranged by contacting Disability Support Services.

 

Technical Assistance

Disability Support Services is available to consult with students, faculty, and staff on the technical needs of individuals with disabilities.  The UCIS liaison is also available to discuss technical needs of disabled students.

 

Housing

There is residential living space available to all students in each residence hall.  Specific living accommodations are coordinated through Disability Support Services and the housing office.  A request for single housing due to a disability is processed through the DSS office.  (See Appendix Q).

 

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Single Housing Policy and Procedure

UNC Pembroke is not an on-campus residency required educational institution.  However, living in a residence hall with other students in similar situations fosters camaraderie, kinship, and develops relationships that last students throughout the remainder of their lives.  Students develop interpersonal skills that they will use in the classroom during their academic career, and continue to use as they progress through their professional career.

 

However, each student has his or her own personal needs and must consider if living environments in the halls are in their best interest.  Students who need to live in a single room campus for disability-related reasons must be approved for these accommodations.  The process for obtaining this approval is as follows:

*            The student must currently have a diagnosis of a disability and have submitted documentation that meets the UNCP Disability Support Services criteria.  (Specific documentation guidelines for each disability are available upon request).  Students who have not already been made eligible for Disability Support Services must complete that process along with the Housing Accommodation Application.

 

 

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*            A Housing Accommodation Application must be submitted to the Director of Disability Support Services.  The professional certification section should be filled out by a professional who is knowledgeable regarding the type of disability in question, qualified to make appropriate recommendations, and knowledgeable of the student’s current condition.  The Director of Disability Support Services can provide guidance as to who is an appropriate professional to provide certification.  The application form, disability documentation, and reason for the request will remain confidential in Disability Support Services files.

*            The Director of Disability Support Services will review the application and supporting documentation.  A decision will be made to approve the request, deny it, or defer it pending further documentation.  This decision will be communicated by memo to the student and to Residence Life within the Office of Student Affairs.

 

Single room requests for the sole purpose of obtaining a reduced distraction study environment WILL NOT be approved.  Even without a roommate, a communal living environment can be very distracting.  These students may wish to find a place outside the dorm to study, such as the library, which is designed for these types of activities.

 

Valid reasons for a medical single include but are not limited to:  space requirements of disability-related equipment, need for privacy during personal care, strategies needed to cope with the disability that would be bothersome to a roommate (such as bright lights), and a need to obtain extra rest to minimize disability-related conditions.

 

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SERVICE ANIMAL POLICIES

Service animals are animals trained to assist people with disabilities in the activities of normal living.  The Americans with Disabilities Act (ADA) definition of service animals is "...any animal individually trained to do work or perform tasks for the benefit of an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals who are hearing impaired to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items."  If an animal meets this definition, it is considered a service animal regardless of whether it has been licensed or certified by a state or local government or a training program.

 

Definitions

Pet: A domestic animal kept for pleasure or companionship.  Pets are not permitted in college facilities.

 

Service Animal: Any animal individually trained to do work or perform tasks for the benefit of a person with a disability.  Service animals are usually dogs, but may be monkeys.  A few other animals have been presented as service animals.  If there is a question about whether an animal is a service animal, contact Disability Support Services.  A service animal is sometimes called an assistance animal.  UNCP currently does not allow animals for emotional support.  Requests for these animals will be considered on a case-by-case basis.

 

 

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Types of SERVICE ANIMALS

1.           A guide dog is a carefully trained dog that serves as a travel tool for persons with severe visual impairments or blindness.

2.           A hearing dog is a dog that has been trained to alert a person with significant hearing loss or who is deaf when a sound, such as a knock on the door, occurs.

3.           A service dog is a dog that has been trained to assist a person who has a mobility or health impairment.  Types of duties the dog may perform include: carrying, fetching, opening doors, ringing doorbells, activating elevator buttons, steadying a person while walking, and helping a person up after the person falls.  Service dogs are sometimes called assistance dogs.

4.           A SIG dog is a dog trained to assist a person with autism.  The dog alerts the partner to distracting repetitive movements common among those with autism, allowing the person to stop the movement, such as hand flapping.  A person with autism may have problems with sensory input and may need the same support services from a dog that a dog might give to a person who is blind or deaf.

5.           A seizure response dog is a dog trained to assist a person with a seizure disorder.  How the dog serves the person depends on the person's needs.  The dog may stand guard over the person during a seizure or the dog may go for help.  A few dogs have somehow learned to predict a seizure and warn the person in advance.

 

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Requirements for Faculty, Staff, and Students

1.           Allow a service animal to accompany the partner at all times and everywhere on campus, except where service animals are specifically prohibited.

2.           Do not pet a service animal; petting a service animal when the animal is working distracts the animal from the task at hand.

3.           Do not feed a service animal.  The service animal may have specific dietary requirements.  Unusual food or food at an unexpected time may cause the animal to become ill.

 4.       Do not deliberately startle a service animal.

 5.       Do not separate or attempt to separate a partner/handler from that person's service animal.

 

Requirements for Service Animals and their Partners/Handlers

1. Vaccination: The animal must be immunized against diseases common to that type of animal.  Dogs must have had the general maintenance vaccine series, which includes vaccinations against rabies, distemper and Parvovirus.  Other animals must have had the appropriate vaccination series for the type of animal.  All vaccinations must be current.  Dogs must wear a rabies vaccination tag.  Proof of vaccination must be on file with Disability Support Services.

2. Owner ID and Other Tags: Some handlers carry a certification from the school that trained the animal, but certification cannot be required.  Many service animals will be wearing a harness, cape or backpack, but some have only a leash.

 

 

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3.            Health: The animal must be in good health.  Animals to be housed in campus housing must have an annual clean bill of health from a licensed veterinarian.

4.           Leash: The animal must be on a leash at all times.

5.           Under Control of Partner/Handler: The partner/handler must be in full control of the animal at all times.  The care and supervision of a service animal is solely the responsibility of its partner/handler.

6.           Cleanup Rule: 1) Always carry equipment sufficient to clean up the dog's feces whenever the dog and partner are off the partner's property; 2) Never allow the dog to defecate on any property, public or private (except the partner's own property), unless the partner immediately removes the waste; 3) Properly dispose of the feces.

7.           Individuals with disabilities who cannot physically clean up after their own service animal may not be required to pick up and dispose of feces.  However, if possible, a nearby person should be asked to assist you. A certificate from a training program stating that the animal has successfully completed the program must be available.

 

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Conditions for Keeping a Service Animal

 

1.           Disruption: The partner of an animal that is unruly or disruptive (e.g., barking, running around, bringing attention to itself) may be asked to remove the animal from college facilities.  If the improper behavior happens repeatedly, the partner may be told not to bring the animal into any college facility until the partner takes significant steps to mitigate the behavior. Mitigation can include muzzling a barking animal or refresher training for both the animal and the partner.

2.           Ill Health: Service animals that are ill should not be taken into public areas. A partner with an ill animal may be asked to leave college facilities.

 

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III.  Disability Conditions and Documentation Guidelines

 

 

Art provided by:  Heather Stanley

Honorable Mention, No Barriers! No Limits! Poster Contest, 04

 

 


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DISABILITY CONDITIONS AND DOCUMENTATION GUIDELINES

 

The following guidelines are provided so that Disability Support Services can respond appropriately to the individual needs of the student. Disability Support Services reserves the right to determine eligibility for services based on the quality of the submitted documentation.  All documentation is confidential.  Each student’s documentation will be considered on a case-by-case basis.   Documentation for each disability is required before services can be provided.

 

The guidelines for documenting the following disabilities are included in this handbook:

1.           Attention Deficit Disorder (ADD/ADHD)

2.           Learning Disability

3.           Acquired Brain and Traumatic Head Injuries

4.           Visual Impairment

5.           Autism

6.           Psychiatric and Psychological Disorders

7.           Hearing Impairments

8.           Chronic Health Impairments

9.             Mobility Impairments

 

 

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ATTENTION DEFICIT DISORDER (AD/HD) DOCUMENTATION GUIDELINES

 

Students who are requesting support services from Disability Support Services at the University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA of 1990. The following guidelines are provided in the interest of ensuring that the documentation is complete and appropriate.  If you have any questions after reading the guidelines, please contact Disability Support Services.

 

1. The documentation must include a clear statement of ADD or ADHD. It must also include the rationale for this diagnosis.  If another diagnosis is applicable, it should be stated and further evaluative measures supporting a secondary disability should be included. 

2. Disability Support Services encourages entering students to complete a full evaluation just prior to attending The University of North Carolina at Pembroke. If this is not possible, we encourage the evaluation to have been completed within the past three years for students just graduating high school. It is preferred that individuals who are 17 years of age or older be tested using diagnostic instruments normed for adults. Documentation that is more than three years old will be considered individually. All documentation will be handled on a case-by-case basis, and students may be required to submit more recent documentation.

3. The ADHD diagnosis must be a medical or clinical diagnosis

according to DSM-IV criteria, should be performed by a professional  who is knowledgeable regarding ADHD, and diagnostic materials must be age appropriate.  The diagnostician should use direct language in the diagnosis of ADHD, avoiding the use of terms such as “suggests,” “is indicative of,” or “attentional problems.”   This documentation must be made and signed by a medical or mental health practitioner who is 1) not immediately related to the student and 2) licensed/certified in the area for which the diagnosis is made.

 

4. The diagnosis should also include a comprehensive learning disability assessment battery which does not rely on any one test or subtest. Evidence of a substantial limitation to learning or other major life activity must be provided. Both aptitude and academic achievement must be evaluated and included in the test report. 

 

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The following tests are considered acceptable:

*  Aptitude: WAIS III;  Stanford-Binet IV;  Woodcock-Johnson Psychoeducational Battery Revised: Test of  Cognitive Ability

*  Academic Achievement: Woodcock-Johnson Psychoeducational Battery -Revised: Test of Achievement; Wechsler Individual Achievement Test (WIAT); Stanford Test of Academic Skills (TASK); Scholastic Abilities Test for Adults (SATA)

* The Wide Range -Achievement Test-3 (WRA T-3) is not a comprehensive measure of achievement and therefore should not be used as a sole measure of achievement.

 

5. Specific cognitive processing strengths, weaknesses, and deficits must be discussed. Clear documentation of deficit areas is necessary in order for the college to provide appropriate, reasonable accommodations. Please discuss the following processing areas:

 

*Visual spatial abilities

*Memory (auditory and visual- short-term and long term)

*Fine Motor/dexterity (speed/sequence of motor patterns)

*Executive functions (verbal and nonverbal reasoning). It is also      helpful to know about the student's cognitive flexibility and auto    maticity with cognitive tasks.

*Selective attention/perception (auditory and visual)

 

6.  Summary and Recommendations

 

The evaluator must provide a summary of findings from the assessment procedure.  The summary should include:

 

1.           Demonstration of the evaluator’s having ruled out alternative explanations for inattentiveness, impulsivity, and/or hyperactivity as a result of psychological or medical disorders or non-cognitive factors such as lack of environmental support or stimulation.  Specific statements as to why any of the above factors or conditions do not better explain the impairment or symptoms should be made;

2.             Indication of how patterns of inattentiveness, impulsivity, and/or hyperactivity across the life span and across settings are used to determine the presence of ADHD;

 

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3.           Indication of whether or not the student was evaluated while on medication, and whether or not there is a positive response to the prescribed treatment; and

4.           Discussion of the substantial limitation to learning presented by the ADHD and the degree to which it impacts the individual in the learning context for which accommodations are being requested.

 

7.  The documentation must include the following information:

*            Names of the assessment instruments used

*            Quantitative and qualitative information which supports the diagnosis

*            The arm of educational impact and the severity of the condition

*            Recommendations for prescriptive treatments

*            Notation of medications prescribed, if any, and potential impact on learning

*            Additional observations or recommendations which could assist us in adequately serving the student

*            The names, titles, addresses, and phone numbers of the evaluator(s), as well as date(s) of testing

 

The evaluator should provide recommendations for accommodations and/or services that are individualized and clearly linked to the presented data.  These recommendations, and the data which support them, will be used to determine the specific accommodations needed by the student.   The report should indicate why the evaluator believes that specific accommodations are needed and how the effects of ADHD symptoms, as designated by the DSM-IV, are mediated by the recommended accommodation(s). 

 

The aforementioned guidelines are provided so that Disability Support Services can respond appropriately to the individual needs of the student. Disability Support Services reserves the right to determine eligibility for services based on the quality of the submitted documentation.   All documentation is confidential.

 

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Symptoms of AD/HD

 

Attention disorders include the following:

HYPERACTIVITY:  Refers to an excessive amount of activity compared to peers.

distractibility:  Refers to people who have poor attention spans and are usually not able to block out extraneous sights and sounds.  In other words, they pay attention to everything.

IMPULSIVITY: Causes people to be anxious and distracted from the task at hand.

POOR ATTENTION SPANS/INABILITY TO FOCUS: Describes a person who has little or no attention span and pays attention to nothing.

 

Attention Deficit/Hyperactivity Disorder (AD/HD) and Attention Deficit Disorder (ADD) are the two most common terms used to describe disorders of attention. While AD/HD and ADD are separate conditions, students with AD/HD and ADD use some of the same accommodations and instructional strategies as those with learning disabilities.

 

AD/HD is a persistent pattern of inattention or hyperactivity/impulsivity manifested in academic, employment, or social situations.  It is marked in school settings by careless mistakes and disorganized work.  Students often have difficulty concentrating on and completing tasks and frequently shift from one in-completed activity to another.  In social situations, inattention may be apparent by frequent shifts in conversation, poor listening and comprehension, and not following the details or rules of games and other activities.  Symptoms of hyperactivity may take the form of restlessness and difficulty with quiet activities.  AD/HD arises during childhood and is attributed neither to gross neurological, sensory, language or motor impairment nor to mental retardation or severe emotional disturbance.

 

ADD is characterized by disturbances in the areas of attention, low

alertness, distractibility, impulsivity, inconsistency, and under-activeness.   Students often daydream, have short attention spans, decreased concentration abilities, difficulty arriving on time, money management problems, problem solving difficulties, lack of prioritization skills, and problems attending to task.  ADD is considered to be a disorder of the central nervous system.  However, rapid behavioral changes make a precise description of this disorder difficult.

 

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Instructional Strategies for ADD/ADHD

 

The following strategies are suggested to enhance the accessibility of course instruction, materials and activities.  They are general strategies designed to support individualized reasonable accommodations.

 

*            Include a Disability Access Statement on the syllabus (See Appendix R).

*            Keep instructions brief and as uncomplicated as possible.

*            Assist the student with finding an effective note-taker or lab assistant from the class.

*            Allow the student to tape-record lectures.

*            Clearly define course requirements, the dates of exams and when assignments are due; provide advance notice of any changes.

*            Provide handouts and visual aids.

*            When appropriate, team a reader with a disabled student during in-class assignments.

*            Use more than one way to demonstrate or explain information.

*            Provide students with a list of books they will need for the course 5-8 weeks prior to the course.

*            If at all possible, have copies of the syllabus ready three to five weeks prior to the beginning of classes so textbooks are available for taping.

*            Break information into small steps when teaching many new tasks in one lesson (state objectives, review previous lesson, summarize periodically).

*            Allow time for clarification of directions and essential information.

*            Provide study guides or review sheets for exams, where appropriate.

*            Provide alternative ways for the students to do tasks, such as dictations or oral presentations.

*            Allow for assistance with proofreading written work.

*            Stress organization and ideas rather than mechanics when grading in-class writing assignments.

*            Allow the use of spell-check and grammar-assistive devices.

*            When in doubt about how to assist the student, ask the student.

*            Allow the student the same anonymity as other students (i.e., avoid pointing out the student or the alternative arrangements to the rest of the class).

 

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Disability Verification for Attention Deficit/Hyperactivity Disorder

 

Students who are requesting services from Disability Support Services at The University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA of 1990 and Section 504.  As the diagnosing professional, you are asked to complete all sections of the form in order to substantiate a disability, which under ADA is defined as a physical or mental impairment that substantially limits one or more major life activities, has a record of such impairment or is regarded as having such an impairment.  Additional testing is also required, which consist of an Aptitude and Academic Achievement test to show evidence of the substantial limitation to learning or other major life activity. 

 

Release of Information (Completed by Student)

I, ______________, SS# _______________, authorize the release of this verification form to Disability Support Services at The University of North Carolina at Pembroke.

 

Signature:   _______________________  Date____________________

 

 

To Be Completed By The Professional/Diagnostician

Diagnostic Subtypes Code (DSM-IV)  _______________________________________________________

Date of diagnosis:   _______________________

Date of last visit:    _______________________

Substantial Functional Limitations: 

Please check all that apply.

ƒ Breathing                     ƒ  Hearing         ƒ  Learning                     

ƒ  Performing Manual Tasks

ƒ  Working        ƒ  Seeingƒ  Caring for Self

ƒ   Other ______________________  

 

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Was student on AD/HD medication during the assessment?  ______________________

If yes, does the medication mitigate the diagnosis?  _______________________

 

How does the condition(s) affect the student in the daily requirements in an academic setting?  Provide information below supporting the substantial functional limitation (ex. Task/time management, distractibility level, concentration rate, focusing ability, time constraints, academic related difficulties manifested by AD/HD symptoms where reading, written expression, and/or mathematical abilities are affected, etc.) and the recommended accommodations that could increase student performance (ex.  Extended time, separate room, note takers, tape recorder, textbooks on CD-Rom, Inspiration (organization software) etc.

 

Specific Functional Limitation             Reasonable Accommodation ________________________              _____________________________

________________________          _____________________________

________________________          ____________________________

________________________          ____________________________

________________________              ____________________________

             

Is there any indication that this student may have an additional diagnosis that is co-morbid like mood disorder, anxiety disorder, depression, personality disorder, etc?  If yes, what diagnostic instruments have been used to assess further conditions?  (Please attach additional information, if any)  _________________________________________________________________________________________________________________________________________________________________________________

 

Have you recommended any type of therapy, counseling, or coaching?  ________________________________

 

 

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Please list current medications, dosage, and side effects.  ____________________________________________

 

Please provide a narrative report that reflects the following guidelines:

1.           A specific psychological diagnosis of AD/HD within the past three years.

2.           What assessment instruments and procedures were used to diagnose?

3.           The severity of the condition and how it could impact educational performance.

4.           If other services would be beneficial to the student, such as academic or personal counseling, etc.

5.           Any additional information that would be relevant when working with the student in an educational setting. 

 

We appreciate your assistance in providing the information required for documentation.  Please mail the original form, and if faxed, original form must be sent by mail. 

 

Name of Professional/Diagnostician  _____________________________________

Title  __________________________________________________________

Business Address  ____________________________________________________

Phone  _____________________________       Fax ________________

E-Mail____________________________________________________

Professional Credentials ________________________________________________

License/Certificate number  _____________________________________________

Area of Specialization  _________________________________________________

State of Licensure   ____________________________________________________

 

Signature  _________________________________Date  __________

 

 

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Learning Disability

 

Students who are requesting Disability Support Services from the University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA of 1990 and Section 504 of the Rehabilitation Act of 1973. Students must provide documentation that meets the University’s guidelines to become eligible for services. The following guidelines are provided in the interest of ensuring that the documentation is complete and appropriate. If you have any questions after reading the guidelines, please contact Disability Support Services.


1. A specific learning disability must be stated within the documentation submitted. If another diagnosis is applicable, it should be stated and further evaluative measures supporting a secondary disability should be included. A statement should be included indicating the current status of the learning disability and the relevance of the learning disability to the institutional setting.

2. Disability Support Services encourages entering students to complete a full evaluation just prior to attending the University of North Carolina at Pembroke. If this is not possible, we encourage the evaluation to have been completed within the past three years for students just graduating high school. It is preferred that individuals who are 17 years of age or older be tested using diagnostic instruments normed for adults. Documentation that is more than three years old will be considered individually. All documentation will be handled on a case-by-case basis and students may be required to submit more recent documentation.

3. The evaluation must be performed by a professional who is knowledgeable regarding learning disabilities and qualified to make appropriate recommendations. This documentation must be made and signed by a medical or mental health practitioner who is 1) not immediately related to the student and 2) licensed/certified in the area for which the diagnosis is made. The names, titles, addresses, and phone numbers of the evaluator(s), as well as date(s) of testing are required.

 

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4. Assessment, and any resulting diagnosis, should consist of and be based on a comprehensive assessment battery that does not rely on any one test or subtest. Evidence of a substantial limitation to learning or other major life activity must be provided. A “substantial limitation” is defined as a significant discrepancy of at least 15 points between aptitude and achievement. If the diagnostician uses the Diagnostic and Statistical Manual (DSM-IV), significant discrepancy is defined as a minimum of two (2) standard deviations between aptitude and achievement. Both aptitude and academic achievement must be evaluated and included in the test report, as well as subtests, standard scores, and percentile scores. The following tests are considered acceptable:

· Aptitude: WAIS-III; Stanford-Binet IV; Woodcock-Johnson Psychoeducational Battery Revised: Test of Cognitive Ability

· Academic Achievement: Woodcock-Johnson Psychoeducational Battery -Revised: Test of Achievement; Wechsler Individual Achievement Test (WIAT); Stanford Test of Academic Skills (TASK); Scholastic Abilities Test for Adults (SATA)

The Wide Range Achievement Test-3 (WRAT-3) is not a comprehensive measure of achievement and therefore should not be used as a sole measure of achievement.

 

5. Specific cognitive processing strengths, weaknesses, and deficits should be discussed. Clear documentation of deficit areas is necessary in order for the college to provide appropriate, reasonable accommodations. Please discuss the following processing areas:

· Visual spatial abilities
· Memory (auditory and visual; short-term and long-term)
· Fine Motor/dexterity (speed/sequence of motor patterns)
· Executive functions (verbal and nonverbal reasoning). It is also helpful to know about the student's cognitive flexibility and automaticity with cognitive tasks.
· Selective attention/perception (auditory and visual)

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6. Significant specific achievement deficits relative to potential must be documented. Assessment results must be provided across the following areas:

· Written language (spelling and written expression) - If a written language sample is available to review, this is most helpful.
· Reading (decoding and comprehension) - Please indicate the student's ability to comprehend longer passages, more typical of college texts than some assessment instruments provide. Examples of acceptable tests include: Woodcock Reading Mastery Tests-Revised and Nelson Denny Reading Skills test.
· Mathematics (applied word problems and calculations) - Please indicate whether or not the student was successful with algebra problems. Scores rarely provide this. Examples of acceptable tests include: Stanford Diagnostic Mathematics Test.

Individual “learning styles,” “learning differences,” “academic problems” and “test difficulty or anxiety,” in and of themselves, do not constitute a learning disability. It is important to rule out alternative explanations, such as emotional, attentional, or motivational problems, that may be interfering with learning but do not constitute a learning disability. The diagnostician is encouraged to use direct, specific language in the diagnosis of a learning disability, avoiding terms such as “suggests” or “is indicative of.”

 

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7. A comprehensive summary must include the following information:

· Quantitative and qualitative information that supports the diagnosis (inc. subtest scores).
· The areas of educational impact and the severity of the condition.
· Previous history of the disability and verification of any previous testing.
· Recommendations for prescriptive treatments.
· Notation of medications prescribed, if any, and potential impact on learning.
· Additional observations or recommendations which could assist us in adequately serving the student.

8. It is important to recognize that needs for accommodations can change over time and are not always identified through the initial diagnostic process. Conversely, a prior history of accommodation does not, in and of itself, warrant the provision of similar accommodation. The summary must, however, include any record of prior accommodation or auxiliary aids, including any information about specific conditions under which the accommodations were used. The diagnostic report must include specific recommendations for accommodations as well as an explanation as to why each accommodation is recommended. The evaluator must support recommendations with specific test results or clinical observations. If recommended accommodations are not clearly identified in a diagnostic report, Disability Support Services may seek clarification and, if necessary, more information. The final determination for providing appropriate and reasonable accommodations rests with Disability Support Services.

 

The aforementioned guidelines are provided so that Disability Support Services can respond appropriately to the individual needs of the student. Disability Support Services reserves the right to determine eligibility for services based on the quality of the submitted documentation. All documentation is confidential.

 

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Conditions

 

"Learning disabilities" has become a general term for a variety of specific disabilities including dyslexia, developmental aphasia, dysgraphia or perceptually impaired, expressive dysgraphia, and oral receptive dysphasia.  A common misconception among those not familiar with learning disabilities is that the student with learning disability is retarded.  The learning disabled student is not retarded or developmentally disabled.

 

The learning disabled student's needs center around information processing.  Students with learning disabilities have trouble taking information in through one or more of the senses and expressing that information accurately.  The information often gets "scrambled."  The students may have difficulty with discriminating differences between two like sounds, symbols, or objects.  Because the information may not reach the brain accurately, the brain often does not do a good job of storing the information.  The results appear to be poor memory.  Thus, it is important that Learning Disabled students receive and transmit information in a format that works best for them.

 

Learning disabilities are neurologically based conditions that interfere with the acquisition, storage, organization, and use of skills and knowledge.  They are identified by deficits in academic functioning and in processing memory, auditory, visual and linguistic information.  The diagnosis of a learning disability in an adult requires documentation of at least average intellectual functioning along with a deficit in one or more of the following areas:

 

*            Auditory processing

*            Visual processing

*            Information processing speed

*            Abstract and general reasoning

*            Memory (long-term, short-term, visual, auditory)

*            Spoken and written language skills

*            Reading skills

*            Mathematical skills

*            Visual spatial skills

*            Motor skills

 

 

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Some considerations:

 

*            A learning disability is not a disorder that a student "grows out of."  It is a permanent disorder affecting how students with normal or above-average intelligence process incoming information, outgoing information or both.

*            Learning disabilities are often inconsistent.  They may be manifested in only one specific academic area, such as math or foreign language.  There might be problems in grade school, none in high school, and again in college.

*            Learning disabilities are not the same as mental retardation or emotional disorders.

*            Common accommodations for students with learning disabilities are alternative print formats, taped lectures, note-takers, alternative ways of completing assignments, course substitutions, early syllabus, exam modifications, and study skills and strategies training.

 

Instructional Strategies

 

Learning disabilities often require instructional strategies similar to those listed for disorders of attention.  The use of such strategies will depend on how the disability is manifested.

 

Documentation for this disability, as with all disabilities, is required before services can be provided.

 

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Acquired Brain and Traumatic Head Injuries

 

Students who are requesting support services from Disability Support Services at The University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA of 1990. The following guidelines are provided in the interest of ensuring that the documentation is complete and appropriate:

 

1.  A specific statement of the injury and the probable site of lesion must be stated within the documentation submitted. If another diagnosis is applicable, it should also be stated. A statement should be included indicating the current status of the injury and any relevance to the institutional setting.

 

2. Disability Support Services encourages entering students to complete a full evaluation just prior to attending The University of North Carolina at Pembroke. If this is not possible, we encourage the evaluation to have been completed within the past three years for students just graduating high school.

 

3. It is preferred that individuals who are 17 years of age or older be tested using diagnostic instruments normed for adults. Documentation that is more than three years old will be considered individually. All documentation will be handled on a case-by-case basis, and students may be required to submit more recent documentation.

 

4. The evaluation must be performed by a professional who is knowledgeable about brain injuries and qualified to make appropriate recommendations. This would include a physician, neurologist, licensed clinical and rehabilitation psychologists, neuropsychologists, and psychiatrists. This documentation must be made and signed by a medical or mental health practitioner who is 1) not immediately related to the student and 2) licensed/certified in the area for which the diagnosis is made.

 

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5. A summary consisting of cognitive and achievement measurements and evaluation results, including standardized scores or percentiles used to make the diagnosis must be included. The assessment, and any resulting diagnosis, should consist of and be based on a comprehensive assessment battery which does not rely on any one test or subtest. Evidence of a substantial limitation to learning or other major life activity must be provided. Both aptitude and academic achievement must be evaluated and included in the test report. The following tests are considered acceptable:

*Aptitude: WAIS-III; Stanford-Binet IV; Woodcock-Johnson Psychoeducational Battery Revised: Test of Cognitive Ability

*Academic Achievement: Woodcock-Johnson Psychoeducational Battery -Revised: Test of Achievement- Wechsler Individual Achievement Test (WIAT); Stanford Test of I Academic Skills (TASK); Scholastic Abilities Test for Adults (SATA)

The Wide Range Achievement Test-3 (WRA T-3) is not a comprehensive measure of achievement and therefore should not be used as a sole measure of achievement.

 

6. Specific cognitive processing strengths, weaknesses, and deficits should be discussed. Clear documentation of deficit areas is necessary in order for the college to provide appropriate, reasonable accommodations. Please discuss the following processing areas:

*Visual spatial abilities

*Memory (auditory and visual; short-term and long term)

*Fine Motor/dexterity (speed/sequence of motor patterns)

*Executive functions (verbal and nonverbal reasoning). It is also helpful to know about the student's cognitive flexibility and automaticity with cognitive tasks.

*Selective attention/perception (auditory and visual)

 

7. A comprehensive evaluation by a speech-pathologist to determine oral language skills should be included. Formal instruments or an informal analysis of a language sample are appropriate.

 

8. Social-emotional status should be assessed and discussed. Formal assessment instruments and/or clinical interview are appropriate. If applicable, a mental health diagnosis should be clearly stated.

 

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9.  A statement of functional impact or limitations of the disability on learning or other major life activity and the degree to which it impacts the individual in the learning context for which accommodations are being requested.

10. Medical information relating to the student needs to include the impact of medication on the student's ability to meet the demands of the post-secondary environment.

11. The documentation must include the following information:

*            Names of the assessment instruments used

*            Quantitative and qualitative information which supports the diagnosis

*            The areas of educational impact and the severity of the condition

*            Recommendations for prescriptive treatments

*            Notation of medications prescribed, if any, and potential impact on learning

*            Additional observations or recommendations which could assist us in adequately serving the student

*            The names, titles, addresses, and phone numbers of the evaluator(s), as well as date(s) of testing

 

The aforementioned guidelines are provided so that Disability Support Services can respond appropriately to the individual needs of the student.

 

Disability Support Services reserves the right to determine eligibility for services based on the quality of the submitted documentation. All documentation is confidential.

 

Conditions

 

Though not always visible and sometimes seemingly minor, brain injury is complex. It can cause physical, cognitive, social, and vocational changes that affect an individual for a short period of time or permanently.  Depending on the extent and location of the injury, symptoms caused by a brain injury vary widely.  Some common results are seizures, loss of balance or coordination, difficulty with speech, limited concentration, memory loss, and loss of organizational and reasoning skills.

 

 

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Some considerations:

 

*            A traditional intelligence test is not an accurate assessment of cognitive recovery after a brain injury and bears little relationship to the mental processes required for everyday functioning.  For example, students with brain injuries might perform well on brief, structured, artificial tasks but have such significant deficits in learning, memory, and executive functions that they are unable otherwise to cope.

 

*            Recovery from a brain injury can be inconsistent.  A student might take one step forward, two back, do nothing for a while and then unexpectedly make a series of gains.  A "plateau" is not evidence that functional improvement has ended.

 

*            Common accommodations for students with brain injuries are exam modifications, time extensions, taped lectures, instructions presented in more than one way, alternative ways of completing assignments, early syllabus, note-takers, course substitutions, study skills and strategies training, and alternative print formats.  Stressful environments should be avoided wherever possible.

 

Instructional Strategies

 

Brain injuries often require instructional strategies similar to those listed for other disability conditions.  The use of such strategies will depend on how the disability is manifested.  If faculty members would like more information about instructional strategies for students with brain injuries, they should contact Disability Support Services.

 

Documentation for this disability, as with all disabilities, is required before services can be provided.

 

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Visual Impairment

 

Students who are requesting support services from Disability Support Services at the University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA of 1990. The following guidelines are provided in the interest of ensuring that the documentation is complete and appropriate:

 

1. Documentation of a visual impairment must include clinical observations by either an ophthalmologist or an optometrist. This documentation must be made and signed by a medical or mental health practitioner who is 1) not immediately related to the student and 2) licensed/certified in the area for which the diagnosis is made. Information to include as documentation of a visual impairment:

 

*            Cause of visual impairment (prenatal influence or congenital, infectious disease, injury, general disease, undetermined). And if it is non-progressive, progressive, or secondary complication.

*            On-set of visual impairment.

Clinical diagnosis (blind, partial vision, low vision)and/or Level of visual disability (moderate, severe, profound). Be specific. Sneflen Chart measurement of acuity.

*            Visual field (central loss, peripheral loss)

*            Color measurement (ability to discriminate colors, as well as light and dark)

*            Assessment of visual efficiency

2. Documentation should include a Functional Visual Characteristics and a physical needs assessment. It should express clinical terms as more concrete information for the setting of higher education.

 

3. A summary of the condition and evidence of a substantial limitation to learning or other major life activity must be provided.

 

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4. Specific cognitive processing strengths, weaknesses, and deficits should be discussed. Clear documentation of deficit areas is necessary in order for the college to provide appropriate, reasonable
accommodations.

5. A statement of functional impact or limitations of the disability on learning or other major life activity and the degree to which it impacts the individual in the learning context for which accommodations are being requested (i.e. the implications for reading, mobility, seeing the black board).

6. Other things that are helpful to include when doing a comprehensive assessment:

 

*            Intelligence/Aptitude testing

*            Sensory/Motor skills

*            Academic Skills/Concept Development

*            Social/Emotional/Affective Information

*            Functional Living Skills (i.e. orientation and mobility)

7. The documentation must include the following information:

 

*            Names of the assessment instruments used

*            Quantitative and qualitative information which supports the diagnosis

*            The areas of educational impact and the severity of the condition

*            Recommendations for prescriptive treatments

*            Notation of medications prescribed, if any, and potential impact on learning

*            Additional observations or recommendations which could assist us in adequately serving the student

 

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The aforementioned guidelines are provided so that Disability Support Services can respond appropriately to the individual needs of the student. Disability Support Services reserves the right to determine eligibility for services based on the quality of the submitted documentation.  All documentation is confidential.

 

Conditions

 

Approximately 500,000 Americans have vision impairments to the extent that they are considered "legally blind."  There are three degrees of vision loss:

1.           Visual acuity of 20/200-the legally blind person can see at 20 feet what the average-sighted person can see at 200.

2.           Low vision-limited or diminished vision that cannot be corrected with standard lenses.

3.           Partial sight-the field of vision is impaired because of an illness, a degenerative syndrome or trauma.

 

Only two percent of the people with vision impairments are totally blind; most blind people have some amount of usable vision.

 

Some considerations:

 

*            Some students with vision loss use canes or guide dogs for mobility purposes; however, many navigate without them.

 

*            Like anybody, students with vision impairments appreciate being asked if help is needed before it is given.  Ask if the student would like some help and then wait for a response before acting.

 

*            Words and phrases that refer to sight, such as ''I'II see you later," are commonly used expressions and usually go unnoticed unless a speaker is particularly self-conscious.  Students with vision loss can still "see" what is meant by such expressions.

 

 

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*                When talking with or greeting a student with a vision impairment, speak in a normal voice; most people with vision impairments do not experience a hearing loss.  Speak to the student, not through a third party or companion and use the student's name when directing the conversation to the student.  When entering a room, identify yourself to the student.

 

*            When giving directions, say "left" or "right," "step up" or "step down." Convert directions to the vision-impaired student's perspective.  When guiding a student (into a room, for example) offer an arm and let thestudent take it, rather than pulling the person's sleeve.

 

*            If a student has a harnessed guide dog, it is working and should not be petted.

 

*            Common accommodations for students with vision impairments include alternative print formats, magnification devices, bright incandescent lighting, raised lettering, tactile cues, adaptive computer equipment, readers for exams, print scanners, early syllabus, taped lectures, and lab or library assistants.

 

Instructional Strategies

 

The following strategies are suggested to enhance the accessibility of

course instruction, materials, and activities.  They are general strategies

designed to support individualized reasonable accommodations

(See Appendix H).

 

*            Include a Disability Access Statement on the syllabus (See    Appendix R).

 

*            Provide students with a list of books they will need for the course 5-8 weeks prior to the course, if at all possible.

 

*            Have copies of the syllabus and reading assignments ready three to five weeks prior to the beginning of classes so documents are available for taping or Braille transcription, if at all possible.

 

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*            Provide vision-impaired students with materials in alternative formats at the same time the materials are given to the rest of the class.  The student must advise as to the format: large print or tape (see "Document Conversion," page 62 ).

 

*            Repeat aloud what is written on the board or presented on overheads and in handouts.

 

*            Pace the presentation of material: if referring to a textbook or handout, allow time for students to find the information.

 

*            Allow students to tape-record lectures.

 

*            When appropriate, ask for a sighted volunteer to team up with a vision-impaired student for in-class assignments.

 

*            Keep a front row seat open for a student with vision impairment.      A corner seat is especially convenient for a student with a guide dog.

*            Assist the student with finding an effective note-taker or lab assistant from the class (see "Academic Assistance," page 65).

 

*            Make arrangements early for field trips and ensure that accommodations will be in place on the given day (e.g., transportation, site accessibility).

 

*            Be flexible with deadlines if the document conversion process holds up assignments.

 

*            When in doubt about how to assist the student, ask the student.

 

*            Allow the student the same anonymity as other students (i.e., avoid pointing out the student or the alternative arrangements to the rest of the class).

Documentation for this disability, as with all disabilities, is required before services can be provided.

 

 

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Autism

 

Students who are requesting support services from Disability Support Services at the University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA of 1990. The following guidelines are provided in the interest of ensuring that the documentation is complete and appropriate.

 

In the state of North Carolina the diagnosis must be done by a licensed mental health professional such as a psychologist or a psychiatrist and must include the license number. The diagnostician must be an impartial individual who is not a family member of the student. A psychiatrist is preferred, and required if medication is involved.

 

1.  Disability Support Services encourages entering students to complete a full evaluation just prior to attending The University of North Carolina at Pembroke. If this is not possible, we encourage the evaluation to have been completed within the past three years for students just graduating high school.

 

2. A clear statement of the disorder, including DSM-IV diagnosis and a summary of present symptoms must accompany the documentation.

 

3. If a summary of cognitive and achievement measures is included, then the assessment, and any resulting diagnosis, should consist of and be based on a comprehensive assessment battery which does not rely on any one test or subtest. Evidence of a substantial limitation to learning or other major life activity must be provided. Both aptitude and academic achievement must be evaluated and included in the test report. The following tests are considered

 

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*Aptitude: WAIS-111; Stanford-Binet IV; Woodcock-Johnson Psychoeducational Battery Revised: Test of Cognitive Ability

*Academic Achievement: Woodcock-Johnson Psychoeducational Battery -Revised: Test of Achievement; Wechsler Individual Achievement Test (WIAT); Stanford Test of Academic Skills (TASK); Scholastic Abilities Test for Adults (SATA)

The Wide Range Achievement Test-3 (WRA T-3) is not a comprehensive measure of achievement and therefore should not be used as a sole measure of achievement.

 

4. Specific cognitive processing strengths, weaknesses, and deficits should be discussed Clear documentation of deficit areas is necessary in order for the college to provide appropriate, reasonable accommodations. Please discuss the following processing areas:

*            Visual spatial abilities

*            Memory (auditory and visual; short-term and long term)

*            Fine Motor/dexterity (speed/sequence of motor patterns)

*            Executive functions (verbal and nonverbal reasoning). It is also helpful to know about the student's cognitive flexibility and automaticity with cognitive tasks.

*            Selective attention/perception (auditory and visual)

 

5. A statement of the functional impact or limitations of the disorder on learning or other major life activity and the degree to which it impacts the individual in the learning context for which accommodations are being requested.

 

6. Social-emotional status should be assessed and discussed. Formal assessment instruments and/or clinical interview are appropriate. If applicable, a mental health diagnosis should be clearly stated.

 

7. The report should describe the manner and level of severity with which the disability currently impacts general functioning and any physical limitations on learning or other major life activity and the degree to which it impacts the individual in the learning context for which accommodations are being requested.

 

 

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8. The report should detail any currently prescribed or recommended and on-going treatment or care.

9. Medical information relating to the student's needs to include the impact of medication on the student's ability to meet the demands of the post-secondary environment.

If any problems arise while the student is at The University of North Carolina at Pembroke, a letter from the licensed mental health professional must be provided that says the student is stable and able to resume living in an academic environment.

The documentation must include the following information:

*            Names of the assessment instruments used

*            Quantitative and qualitative information which supports the diagnosis

*            The areas of educational impact and the severity of the condition 10

*            Recommendations for prescriptive treatments

*            Notation of medications prescribed, if any, and potential impact on learning

*            Additional observations or recommendations which could assist us in adequately serving the student

*            The names, titles, addresses, and phone numbers of the evaluator(s), as well as date(s) of testing

 

The aforementioned guidelines are provided so that Disability Support Services can respond appropriately to the individual needs of the student. Disability Support Services reserves the right to determine eligibility for services based on the quality of the submitted documentation. All documentation is confidential.

 

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Psychiatric and Psychological Impairments

 

Students who are requesting support services from Disability Support Services at the University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA of 1990. The following guidelines are provided in the interest of ensuring that the documentation is complete and appropriate.

In the state of North Carolina the diagnosis must be done by a licensed mental health professional such as a psychologist or a psychiatrist and must include the license number. The diagnostician must be an impartial individual who is not a family member of the student. A psychiatrist is preferred, and required, if medication is involved.

1. A clear statement of the disorder, including DSM-IV diagnosis and a summary of present symptoms.

2. Documentation for eligibility should be current, preferably within the last three years.

3. A summary of assessment procedures and evaluation instruments used to make the diagnosis and a summary of the evaluation results, including standardized or percentile scores.

4. Medical information relating to the student needs to include the impact of medication on the student's ability to meet the demands of the post-secondary environment.

5. A statement of the functional impact or limitations of the disorder on learning or other major life activity and the degree to which it impacts the individual in the learning context for which accommodations are being requested.

Further assessment by an appropriate professional may be required if coexisting learning disabilities or other disabling conditions are indicated.

The verification form must also be filled out by the person providing the documentation (See Appendix S). If any problems arise while the student is at The University of North Carolina at Pembroke, a letter from the licensed mental health professional must be provided that says the student is stable and able to resume living in an academic environment.

 

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The documentation must include the following information:

*            Names of the assessment instruments used

*            Quantitative and qualitative information which supports the diagnosis

*            The areas of educational impact and the severity of the condition

*            Recommendations for prescriptive treatments

*            Notation of medications prescribed, if any, and potential impact on learning

*            Additional observations or recommendations which could assist us in adequately serving the student

*            The names, titles, addresses, and phone numbers of the evaluators, as well as date(s) of testing

 

The aforementioned guidelines are provided so that Disability Support Services can respond appropriately to the individual needs of the student. Disability Support Services reserves the right to determine eligibility for services based on the quality of the submitted documentation. All documentation is confidential.

 

Conditions

 

Students with psychological disorders have experienced significant emotional difficulty that generally has required treatment in a hospital setting.  With appropriate treatment, often combining medications, psychotherapy and support, the majority of psychiatric disorders are cured or controlled.  The National Institute of Mental Health estimates that one in five people in the United States has some form of psychiatric disability, but only one in five persons with a diagnosable psychiatric disorder ever seeks treatment due to the strong stigmatization involved.

Below are brief descriptions of some common psychological disorders.

 

DEPRESSION is a major disorder that can begin at any age.  Major depression may be characterized by a depressed mood most of each day, a lack of pleasure in most activities, thoughts of suicide, insomnia and feelings of worthlessness or guilt.

 

BIPOLAR DISORDER (manic depressive disorder) causes a person to experience periods of mania and depression.  In the manic phase, a person might experience inflated self-esteem, a decreased need to sleep, irrational thinking, irrational behaviors, and poor impulse control.

 

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ANXIETY DISORDERS can disrupt a person's ability to concentrate and cause hyperventilation, a racing heart, chest pains, dizziness, panic, and extreme fear.

 

SCHIZOPHRENIA can cause a person to experience, at some point in the illness, delusions and hallucinations.

 

Some considerations:

 

*            Trauma is not the sole cause of psychological disorders; genetics may play a role.

 

*            Psychological disorders affect people of any age, gender, income group and intellectual level.

 

*            Disruptive behavior is not an attribute of most people with psychological disorders.

 

*            Eighty to ninety percent of people with depression experience relief from symptoms through medication, therapy or a combination of the two. Depression is a variable condition that may fluctuate during a person's lifetime.

 

*            Common accommodations for students with psychological disorders are exam modifications, alternative ways of completing assignments, time extensions, taped lectures, early syllabus, and study skills and strategies training.

 

Instructional Strategies

 

The following strategies are suggested to enhance the accessibility of course instruction, materials, and activities.  They are general strategies designed to support individualized reasonable accommodations (See Appendix H).

 

*            Include a Disability Access Statement on the syllabus (see Appendix R).

 

*            Spend extra time with the student, when necessary, and assist the student with planning and time management.

 

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*            Be flexible with deadlines.

 

*            Allow the student to tape-record lectures.

 

*            Assist the student with finding an effective note-taker or lab assistant from the class (see " Academic Assistance," page 65).

 

*            Clearly define course requirements, the dates of exams and when assignments are due; provide advance notice of any changes.

 

              When in doubt about how to assist the student, ask the student.

*            Allow the student the same anonymity as other students (i.e., avoid pointing out the student or the alternative arrangements to the rest of the class).

 

Student's Goals

 

Better time management, stress management, challenging distorted thinking, accountability, managing symptoms, taking control of the disorder, performing within academic expectations, assertiveness training, relaxation techniques, learning to adapt, goal-oriented behaviors, improved psycho-social interactions, and the acquisition of more knowledge about the disorder and the learning goals of the student.

 

Documentation for this disability, as with all disabilities, is required before services can be provided.

 

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Hearing Impairments

 

Students who are requesting Disability support Services at the University of North Carolina at Pembroke are required to submit documentation to verify eligibility under the ADA Act of 1990. The following guidelines are provided in the interest of ensuring that the documentation is complete and appropriate:

Physicians, including otorhinolaryngologists and otologists, are qualified to provide diagnosis and treatment of hearing disorders. Audiologists may provide current audiograms. The diagnostician should be an impartial individual who is not a family member of the student.

The following guidelines are provided to assist Disability Support Services in collaborating with each student to determine appropriate accommodations. Documentation serves as a foundation that legitimizes a student's request for appropriate accommodations. Recommended documentation includes:

 

1.  A clear statement of deafness or hearing loss, with a current audiogram that reflects the current impact the deafness or hearing loss has on the student's functioning, (the age of acceptable documentation is dependent upon the condition, the current status of the student, and the student's request for accommodations).

 

2. A summary of assessment procedures and evaluation instruments used to make the diagnosis and a narrative summary of evaluation results, if appropriate.

 

3. Medical information relating the student's needs, the status of the individual's hearing (static or changing) and it's impact on the demands of the academic program.

 

4. A statement regarding the use of hearing aids (if appropriate).

 

5. A statement of the functional impacts or limitations of the hearing loss on learning or other major life activity and the degree to which it impacts the individual in the learning context for which accommodations are being requested.

 

 

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Further assessment by an appropriate professional may be required if co-existing learning disabilities or other disabling conditions are indicated. The student and Disability Support Services collaboratively determine appropriate accommodations.

 

The aforementioned guidelines are provided so that Disability Support Services can respond appropriately to the individual needs of the student. Disability support Services reserves the right to determine eligibility for services based on the quality of the submitted documentation.  All documentation in confidential.

 

Conditions: