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ResNet

A benefit of the technology fee, ResNet is Internet access that is available to residential students who bring to campus Windows XP/Vista/7 or Mac OS X computers that are compliant with the Division of Information Technology (DoIT) criteria.  This applies to students living in University Housing residence halls, Village Apartments and University Courtyard Apartments.

Computer Requirements

A system will be considered compliant if the following conditions are met:

1. Systems with Windows operating systems must be version XP, Vista or 7 and must be updated with the latest critical security updates.
2. Windows systems must be configured to receive automatic updates.
3. Windows systems must have supported anti-virus software installed. For the certified list of acceptable programs, check http://www.uncp.edu/doit/resnet.  UNCP recommends Microsoft Security Essentials, which is a free download from http://www.microsoft.com/en-us/security_essentials/default.aspx.    Not only must anti-virus software be installed but it must have the latest current virus definitions.
4. All Windows systems must have the Network Access Control (NAC) agent installed and running.  The NAC agent will install automatically during the computer registration process (which can only be done from within a housing unit on campus).

If a system fails to meet one or more of these criteria, the user will be allowed temporary Internet access to resolve the deficiency on the system.

How to Register with ResNet

To get complete information and step-by-step instructions, go to http://www.uncp.edu/doit/resnet/register.html.

Using a Cat 5 or 6 LAN network cable, connect the computer to the data port in the wall outlet (not the telephone port).  Data ports are usually yellow or orange but are not standard throughout all housing units so they may also be white.  If you don’t get a network connection through the first port, try another one.  Open an Internet browser and the ResNet registration site should automatically be displayed, but if not, enter the address:  www.uncp.edu.  If the ResNet site still does not open, check to be sure that you have a network connection.  Many network cards have an indicator light near where you plug the cable into it.  Check to see if a light is on and that the cable is secure in the wall and in the computer.  If you need troubleshooting help, use a connected computer in one of the computer labs or a friend’s computer and go to http://www.uncp.edu/doit/resnet/troubleshoot.html. 

When the ResNet registration page opens, complete the requested information (username, password, housing unit and room number).  Restart the computer as instructed, and then open a browser.  When the authentication login page opens, use your network username and password to log in.  You will be directed to the NAC agent page.  Read the information, then download and install the NAC agent.  Restart the computer.  When you open a browser, an NAC agent window will open. Log in with your network username and password and leave the “remember me” box unchecked. The agent will report any deficiencies in your system and you will be given an opportunity to correct them. The computer will have only temporary Internet access until all deficiencies are resolved.  If there are no deficiencies, you will have unlimited Internet access. 

If you need technical assistance after going through the troubleshooting steps, please contact DoIT ResNet Support at 910.521.6846 or 910.522.5710 or go to the Mary Livermore Library, room 239, across from the computer lab. For general questions, you may also contact the DoIT Helpdesk at 910.521.6260 or helpdesk@uncp.edu.  ResNet assistance is limited to network and Internet connectivity issues including the NAC agent.

UNCP AirNet

Commuters and residential students who live in Belk Hall, Cypress Hall, North Hall, Oak Hall or Pine Hall can connect to UNCP’s wireless network to use the Internet.  The ResNet registration process detailed above does not apply to registering for wireless Internet and you do not need a network cable to access the Internet wirelessly.  Also, the NAC agent does not need to be installed on your computer if you are planning to use only the wireless network. To register for wireless, open a browser and complete the UNCP AirNet registration page by entering your username and password. Restart the computer and log in to UNCP AirNet. If you need assistance, use the contact information shown above.

Game Systems

Game systems must be registered separately from computers to gain access to ResNet. To get your game system online, please complete the ResNet Game System Form and return it to the Helpdesk located in DF Lowry, room 110.  The form is located at the back of this packet or can be printed from online at http://www.uncp.edu/doit/forms/files/game.pdf.  Once the form is submitted, it can take up to two weeks to process. Please note our network team prioritizes academic requests over game systems requests.

The form is largely self explanatory. To obtain the MAC address needed to complete form, follow the instructions provided for your game system below.

PlayStation 3

1. Power up the PlayStation 3 without any disc in the drive
2. Select Settings
3. Select Network Settings
4. Select the first option, Settings and Connection Status List
5. The adapter address will be listed under MAC Address

Wii
Please note:  for the Wii, you must purchase the additional USB Ethernet adapter to get online.

1. Select the Wii button in the bottom-left corner
2. Select Wii Settings in the bottom-right corner
3. Click the right arrow to advance to the next settings
4. Select Internet
5. Select Console Information
6. Adapter address will be listed under MAC Address

Xbox 360
Using the new Xbox 360 menu system.

1. Go to My Xbox
2. Open System Settings
3. Select Network Settings
4. Select Wired Network
5. Select Configure Network
6. Switch to the Additional Settings tab
7. Select Advanced Settings
8. Adapter Address is listed as MAC Address

 

 

 

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