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Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4340
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

Campus Map

 

Help Desk

DoIT

How to check and update mcafee virus scan

All University-owned laptops use McAfee Virus Scan, but some student machines on ResNet do not. If you have opted to use a different virus scan product, then you should consult the documentation that came with the software for keeping it up-to-date. If you are a residential student who would like to switch to our McAfee product, please uninstall the virus scan software you are currently using, and then download and install McAfee from https://braveweb.uncp.edu/mcafee/ .

 

How to check to see if your McAfee Virus Scan is up-to-date

  1. Right-click the VShield icon on the lower right of your computer. It looks like a shield with a red V in it. A menu should appear.

    Vshield icon
    Vshield menu

  2. Left click on the words "About VirusScan Enterprise" to open the information window.

    Enterprise window

  3. The McAfee VirusScan should be titled Virus Scan Enterprise 8.5.

  4. The Scan Engine should be at 5300 or higher.

  5. Your virus definition should have been created no more than a week prior to the current date.

 

If your virus definitions are out of date take the following steps:

  1. Right click on the V Shield on the task bar (where the time is).

  2. Select Update Now.

    Update window

  3. After it processes close all McAfee windows.

  4. Right click on V Shield and select "About VirusScan Enterprise."

  5. Check to verify you have latest date.

 

To scan your computer for viruses:

  1. If updating McAfee, wait until it is finished. If any McAfee windows are open please close them. Right click on V Shield and select "On Demand Scan."

    On Demand Scan

  2. Select “Start”

  3. A scan of all local drives and your local memory will begin. This can take some time to complete. If a virus is found, your virus scan software will prompt you for further action. Follow the on-screen prompts until the scan is complete.

    Scan Progress

 

Updated: Wednesday, October 21, 2009

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PO Box 1510 Pembroke, NC 28372-1510 • 800.949.UNCP (8627) • 910.521.6000