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VIRUS WATCH

All University-owned desktops and laptops use Mcafee VirusScan. This guide will show how to check to see if your virus scan software is up to date and how to do a complete scan of your computer. If your computer lacks McAfee Virus Scan, please contact the Help Desk.

Always use an anti-virus program such as Norton Antivirus, Mcafee VirusScan or other anti-virus programs.

• Check your computer's protection
• Update your virus definitions
• Scan your computer for viruses
• Hoaxes
• Helpful Links

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How to check to see if your McAfee Virus Scan is up-to-date

1. Right-click the VShield icon on the lower right of your computer. It looks like a shield with a red V in it. A menu should appear.
   
   
   
   
   
2. Left click on the words "About VirusScan Enterprise" to open the information window.
   
   
   
   
3. The McAfee VirusScan should be titled Virus Scan Enterprise 8.5.
   
   
4. The Scan Engine should be at 5300 or higher.
   
   
5. Your virus definition should have been created no more than a week prior to the current date.

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If your virus definitions are out of date take the following steps:

1. Right click on the V Shield on the task bar (where the time is).
   
   
2. Select Update Now.
   
   
   
   
3. After it processes close all McAfee windows.
   
   
4. Right click on V Shield and select "About VirusScan Enterprise."
   
   
5. Check to verify you have latest date.

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To scan your computer for viruses:

1. If updating McAfee, wait until it is finished. If any McAfee windows are open please close them. Right click on V Shield and select "On Demand Scan."
   
   
   
   
2. Select “Start”
   
   
3. A scan of all local drives and your local memory will begin. This can take some time to complete. If a virus is found, your virus scan software will prompt you for further action. Follow the on-screen prompts until the scan is complete.
   
   

Remember to always practice safe computing!

If you have any questions or concerns call the DoIT Help Desk at 910.521.6260 for assistance.

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Hoaxes

If you receive any email messages indicating that you may have been infected with a virus and instructing you to make changes to your computer system, DO NOT DO SO!! These are usually scams. Check with DoIT anytime you think you may have received a virus.

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Helpful Links

• Symantec Antivirus Research Center
• Microsoft Windows Update
• Microsoft Office Update
• Microsoft TechNet Security

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Updated: Monday, November 2, 2009

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