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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

Campus Map

 

Policies

DoIT

Step-by-step: Windows XP setup

1

Go to the Network Connections window (open the Start Menu and choose Control Panel, then Network Connections).

2

Right-click on Local Area Connection, and choose the Properties from the menu.

3 Highlight the TCP/IP entry and press the Properties button.
4

Check both the Obtain an IP address automatically and the Obtain DNS server address automatically radio buttons. Click on the Advanced... button at bottom.

TCP/IP Properties

5

Click on the DNS tab at the top of the screen. (IMPORTANT)

DNS

6

Uncheck Register this connection's addresses in DNS. If the box is checked, uncheck it. If it is already unchecked, leave it alone. (IMPORTANT)

DNS uncheck

7 Click OK to close this dialog box, and close the Network Connections window. You may need to reboot your computer for the changes to take effect.

 

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For additional help, please call (910) 521-6846, email wanda.hunt@uncp.edu, or come to the Livermore Library, room 239, across from the computer lab to schedule an appointment.   You may also contact the DoIT Help Desk at 910.521.6260 or helpdesk@uncp.edu.


Updated: Monday, August 17, 2009

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PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000