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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

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DoIT

SafeConnect Registration & Installation


DoIT

 

Students living in University Housing residence halls, including Village Apartments and University Courtyard Apartments, can access Internet with a computer (via Ethernet cable) using the following instructions.

 

This must be done from within a housing unit listed above.

Using a Cat 5 or 6 Ethernet cable, connect the computer to the data port in the wall outlet (not the telephone port). If it doesn’t work, plug into another one. Open an Internet browser. The SafeConnect authentication page should automatically be displayed, but if not, try browsing to an off campus site.

Wireless must be turned off.

If you need troubleshooting help, go to http://www.uncp.edu/doit/resnet/troubleshoot.html.

 

DoIT

 

The following information applies to Windows PCs.

Mac users click here for instructions.

 

When the SafeConnect authentication page opens, login with your network (BraveWeb) username and password.

 

 

 

Install the SafeConnect Policy Key.

 

 

 

Run the ServiceInstaller.

 

 

 

After installation is complete, login to the SafeConnect authentication page again.

 

 

You will then have unlimited Internet access or be notified of any deficiencies in your system.

 


Updated: Tuesday, March 12, 2013

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PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000