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Telephone services are provided through The Division of Information Technology. For assistance with your telephone service contact the Help Desk at 910.521.6260 or helpdesk@uncp.edu.

• Controller's Office Policy on Telephone Use CO 10 98
  
  
• How to use the UNCP Analog Telephone System
  
  
• Tutorials for the VoIP Telephone System
  • Model 7940
  • Model 7960
  
  
• Personal VoIP Telephone Configuration
  
  
  • Instructions to Setup Your Personal VoIP Configuration
    
    
• Additional VoIP Telephone Feature
  • Avaya system: Press flash, 6777, ** extension, flash (callers will hear the person's voicemail greeting)
  • Cisco system: Press transfer, messages button, ** and 4 digit extension, transfer
    
    
• Teletypewriter (TTY) Protocol/Tips
  
  
• UNCP Telecommunications Cabling Guidelines (MS Word)

 

Updated: Monday, July 14, 2008

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