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Moving all individual network account folders and files from the F: drive (Harmony) to the new storage area network (SAN) has been complete.

Changes you will notice:

• The I Drive:  A new drive letter, I:, will appear on Windows PC’s upon login.  This will be visible in “My Computer” or “Explorer” and will appear as “your_username on 'Faculty/Staff Netapp Filer (facstaff.filer.uncp.edu) I:”  Please begin using the I: drive for your individual network storage.

• Old F: drive frozen:  F: drive files will be “read only”  Your data files and folders will be “frozen” on the old system.  You will be able to access and read them for approximately two weeks.  You will not be able to delete, rename, or otherwise modify the data in the old location.

• You may notice the J: drive.  The J: drive is primarily intended for academic storage, such as students’ individual storage and faculty-provided course materials.  If you do not own or need to access storage on this drive, it may not appear on your system.

• You may also notice the K: drive.  The K: drive is intended as the location for shared storage for departments, organizations, and other project-oriented entities with shared storage needs.  All existing shared storage will be migrated to the SAN prior to June 30, and will be coordinated with each area.

How to use the I: drive

• Local Access:
• Campus pc’s logged into the network: Use the I: drive the same as any other drive letter and the same way you used the F: drive.

 

• Remote Access:
• Secure, encrypted FTP access is available.  Click here for instructions on how to access accounts/files remotely.
• Users with VPN access may be able to connect to the I: drive on a pc that has previously connected to the network while on campus.  Transfer rates will depend on the quality and speed of the remote connection.

Storage Limits:

• The new initial quota for each user will be 1 GB of storage.  This is an increase from 40MB on the old system.

Security and Backup

• High Availability: The new storage system provides a very high level of data loss prevention.  SAN data is mirrored to a backup SAN providing access to data even in the event of one SAN failure.  The SAN can tolerate up to two simultaneous disk failures without any downtime and automatically replaces failed drives with spare drives greatly reducing the risk of failure.  Couple this with the mirroring of the data and you can see how redundant this system is.
• Restore lost files easily: The data on the SAN is backed up to tape every night.  In addition, daily “snapshots” are taken which provide users the ability to restore a file to a previous version or recover a deleted file from several weeks prior without any assistance from DoIT.  Simply right-click the I: drive and choose Properties and click the “Previous Versions” tab.  You will be able to view, copy, or restore files as old as one month.
• Security:  Only you can access your individual storage account.  

If you have questions or experience problems accessing your network folders and files, please contact the Helpdesk at 910.521.6260 or helpdesk@uncp.edu.

 

Updated: Wednesday, August 19, 2009

Information for Faculty

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