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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone:
910.521.6260
Fax:
910.775.4337
Email:
helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone:
910.775.4355
Fax:
910.775.4333
Email:
doit@uncp.edu Location: Carter Hall

Campus Map

 

Help Desk

DoIT

Download and install Filezilla Client: http://filezilla-project.org     

(Please take care to install the client and not the server software.)

Open the Site Manager and create an entry for each share you want to access.

002

The three entries below are for:

  1. UNCP shared files – K: drive share.  Shared storage for groups/departments
  2. UNCP student files – J: drive share.  Student individual storage and Instructor course folders
  3. UNCP user files – I: drive share.  Users individual storage.

 

Settings are the same for each except for the Hostname:

  1. UNCP shared files:
    1. Host:  shared.facstaff.uncp.edu
    2. Servertype:  FTP
    3. Encryption: Require explicit FTP over TLS
    4. Logontype:  Ask for password
    5. User:  username
  2. UNCP student files:
    1. Host:  users.student.uncp.edu
    2. Servertype:  FTP
    3. Encryption: Require explicit FTP over TLS
    4. Logontype:  Ask for password
    5. User:  username
  3. UNCP user files:
    1. Host:  users.facstaff.uncp.edu
    2. Servertype:  FTP
    3. Encryption: Require explicit FTP over TLS
    4. Logontype:  Ask for password
    5. User:  username

 

Use the Site Manager connection button to connect.  Do Not Use the Quickconnect bar.

006

Enter password when prompted:

008

You may be prompted to accept the university's security certificate as seen below. If you are, please accept it.

Secutiy certificate illustration

You may now click and drag files to or from the server to your local pc using the "local" and "remote site" panes in the bottom half of the application.

If you have questions, or need assistance, please contact the DoIT Help Desk at 910.521.6260 or at helpdesk@uncp.edu.

 

Updated: Monday, January 23, 2012

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© The University of North Carolina at Pembroke
PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000