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Division of Information Technology
PO Box 1510
Pembroke, NC 28372
Help Desk
Phone: 910.521.6260
Fax: 910.775.4337
Email: helpdesk@uncp.edu
Location: D.F. Lowry Building, Room 110
Main Office
Phone: 910.775.4355
Fax: 910.775.4333
Email: doit@uncp.edu
Location: Carter Hall
Welcome to the DoIT FAQ, where we attempt to answer some of the most frequently asked questions. If you have a question that is not answered below, please contact our DoIT Help Desk at helpdesk@uncp.edu or 910.521.6260.
Categories
 Blackboard |
BraveWeb/Network account |
| Email/Connectivity |
Security |
| Software/Applications |
Other DoIT services |
If you are a residential student, you can download and scan your computer with our campus license of McAfee Virus Scan: http://www.uncp.edu/doit/students/update_mcafee.html
Do not reply to any messages asking your password or/and username. DoIT will never ask you provide your information via email. If you have responded, please change your password and call the Help Desk immediately. Those are not legitimate messages.
You may be asked from time to time to change your password by UNCP. You can differentiate between legitimate requests and possible phishing schemes by observing WHERE on the Web you are going to change your password. DoIT will never ask you to go to a Web site outside of www.uncp.edu and braveweb.uncp.edu to change your password.
This is part of the Exchange email system at UNC Pembroke, and it is safe to allow.
Updated: Thursday, July 1, 2010
© The University of North Carolina at Pembroke
PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000