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Contact Information

Division of Information Technology
PO Box 1510
Pembroke, NC 28372

Help Desk
Phone: 910.521.6260
Fax: 910.775.4337
Email: helpdesk@uncp.edu Location: D.F. Lowry Building, Room 110

Main Office
Phone: 910.775.4355
Fax: 910.775.4333
Email: doit@uncp.edu Location: Carter Hall

Campus Map

 

Requesting Forms

DoIT

Applications Development and Support (ADS)

To request a new report, submit only the Functional User Requirements form. The Data Processing Request form is no longer required.

For any other requests, submit the Data Processing Request form along with the Functional Requirement Form.


The Data Processing Service Request form is needed for all requested services from ITADS. The Data Processing Service Request is the only form necessary for the following types of requests:

  • Data modification, deletion or additions into Banner.
  • Errors that occur while in Banner, running jobs or performing any normal process.
  • An existing report or application needs modification.

For a new report or application that might include data calculations, recurring processes, a Cognos report or any functional program, the Functional User Requirement form is also needed to provide a complete description of the request. Information on the Functional User Requirement form may include input specifications, column headers and any other criteria particular to reports and queries.

These forms must be signed by the Data Manager for the specific application to enable ITADS to provide the requested data. A list of the Data Managers may be found at www.uncp.edu/doit/banner/managers.html.

The Data Manager will ensure the Functional User Requirement form is filled out correctly and will work with the requester to ensure the forms accuracy.

If you have any questions, please contact the Help Desk at 521.6260.


 

Updated: Tuesday, November 11, 2008

 
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PO Box 1510 Pembroke, NC 28372-1510 • 910.521.6000